Heritage Honda Parkville - Service Center

Well it was Ed at this dealership that made my service run smoothly. Going out of his was to help me get what was actually needed to be done. run smoothly. Going out of his was to help me get what was actually needed to be done. More

The service was excellent. However, I asked the service tech if masks were required,he said yes, and then I pointed out the customer in back of him, no mask. Observed this same customer walking all around tech if masks were required,he said yes, and then I pointed out the customer in back of him, no mask. Observed this same customer walking all around the showroom, no mask. While waiting for my car, I observed 3 employees,not social distancing, and not one wearing a mask. In fact they were in a very small room, with a window and very close to each other. I also took note, that not once did I see anyone wiping surfaces down. This is all clearly unacceptable at a business. I am disappointed with the management at this location for not taking all precautions to keep their customers safe. More

Exceptional customer service by my assigned Service Advisor (Mark Sowder). I also greatly appreciate the quick service turnaround time. I will definitely use this location again in the future. Thanks s Advisor (Mark Sowder). I also greatly appreciate the quick service turnaround time. I will definitely use this location again in the future. Thanks so much. More

Tim, service manager at Heritage Honda in Parkville, MD handled my issue professionally and withTrue Concern. I will continue to travel to Parkville for the Great customer service. handled my issue professionally and withTrue Concern. I will continue to travel to Parkville for the Great customer service. More

Excellent service my AC is working again! Bill Maurath was great! He offered a free ride home for me while waiting for my car AC to be fixed & sent someone to pick me up when it was fixed after several ho was great! He offered a free ride home for me while waiting for my car AC to be fixed & sent someone to pick me up when it was fixed after several hours. Thanks to the drivers too! More

I purchased myHonda Accord at Heritage, and have it serviced here exclusively. Probably not the best choice financially, but it is convenient and thorough and has a waiting area. serviced here exclusively. Probably not the best choice financially, but it is convenient and thorough and has a waiting area. More

Great service as always.... This is the only dealership I trust to have my vehicle serviced. I will continue to have my vehicle serviced here for many years. trust to have my vehicle serviced. I will continue to have my vehicle serviced here for many years. More

Absolutely stunning ! He diagnosed the problem at first sight about TPMS lights on dashboard. Resolved it and returned the car rightaway after adjusting tire pressure and TPMS calibration. WITHOUT ANY CHAR sight about TPMS lights on dashboard. Resolved it and returned the car rightaway after adjusting tire pressure and TPMS calibration. WITHOUT ANY CHARGE : diagnosis and resolution at superfast pace. More

As always Parkville heritage Honda take great care of me. Sometimes I don’t have a n appointment and never there long. Great customer service, very dependable on taking care of any vehicle I bring there. Sometimes I don’t have a n appointment and never there long. Great customer service, very dependable on taking care of any vehicle I bring there. More

Have had nothing but great experiences with this place. I’ve brought my car in for service several times and they have always been fast and transparent about everything. I’ve brought my car in for service several times and they have always been fast and transparent about everything. More