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Heritage Honda Parkville - Service Center
Baltimore, MD
788 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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788 Reviews of Heritage Honda Parkville - Service Center
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October 08, 2020
His name is Ed Jones. He had great customer service skills. Very honest and informative. Gave me a clear run down of my car and even a discount. skills. Very honest and informative. Gave me a clear run down of my car and even a discount. More
by Sasha Heron
Employees Worked With
Edward Jones
October 04, 2020
Our Service Advisor Ed was excellent, very informative and helped us apply all the discounts that were available. Very Satisfied with our visit to Heritage Honda and helped us apply all the discounts that were available. Very Satisfied with our visit to Heritage Honda More
by Mike C
Employees Worked With
Edward Jones
October 03, 2020
I have been coming to heritage since the 90’s. Wouldn’t go anywhere else. Best service and pricing around. Got a bunch of stuff done to my car and was out in 2 hours go anywhere else. Best service and pricing around. Got a bunch of stuff done to my car and was out in 2 hours More
by MikeN&@&@
Employees Worked With
Bill Maurath
October 02, 2020
Miscellaneous charges are not reasonable and other charges they don’t make much sense to average customer like me. They are all over the place. charges they don’t make much sense to average customer like me. They are all over the place. More
by Joowiti
Employees Worked With
Robert Wiggington
September 30, 2020
Outstanding service. Representatives were responsive and very helpful. Quickly diagnosed the problem and made the necessary repairs. Shuttle service to and from my home was timely and convenient. very helpful. Quickly diagnosed the problem and made the necessary repairs. Shuttle service to and from my home was timely and convenient. More
by bdee57
Employees Worked With
Edward Jones
September 29, 2020
Waiting time was double than other branches. Took me 2 hrs and 30 mins. My advisor wasn't available after my car was done but Mr. Jones was nice to help me out hrs and 30 mins. My advisor wasn't available after my car was done but Mr. Jones was nice to help me out More
by EMLT
Employees Worked With
Edward Jones
September 27, 2020
Rob Koski-Service Advisor was very Friendly, Polite & Knowledgeable. He explained everything that needed to be done & why in the beginning & at the end he explained what was done & what needed to be done Knowledgeable. He explained everything that needed to be done & why in the beginning & at the end he explained what was done & what needed to be done on next visit. More
by Sharon.a.parker
Employees Worked With
Rob Koski
September 24, 2020
Friendly costumer service I was in and out, very Friendly costumer service I was in and out, very detailed and easy to understand the work that was done and work that needs to be done in the future Friendly costumer service I was in and out, very detailed and easy to understand the work that was done and work that needs to be done in the future More
by Cmsydnor1228
Employees Worked With
Rob Koski
September 22, 2020
Deanna couldn't have been nicer - personal service for a recall issue. Could not haeve been much of a money maker, but gave me comfort if i need further service recall issue. Could not haeve been much of a money maker, but gave me comfort if i need further service More
by mike.papa
Employees Worked With
Deanna Parks
