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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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November 11, 2020

Great job understanding knew the customer need and quick services and reasonable price and find out your problem make sure it need to be fixed before there really charge you . More

by yookchan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 12, 2020 -

Heritage Honda Parkville responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2020

Awesome ! Everyone was so friendly and professional, I’ve always had great experiences at this location ! This is the ONLY location I would come to More

by Ttaylor9530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 12, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 11, 2020

The Service at Heritage Honda Parkville is A+ Spectacular! Service Rep Mark S. is the reason I continue to bring my vehicles there for foreseeable future. More

by craytrek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 12, 2020 -

Heritage Honda Parkville responded

Hello, we are so happy to read such a great review about Heritage Honda Parkville! Thank you so much for choosing us as your first choice for service! Take care!

November 06, 2020

Service managers are professionally trained and knowledgeable of the concerns I have on my vehicle . The time promised of finishing the job is met and the job is being done with high standards More

by Jbroa65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath, Mark Sowder
Nov 08, 2020 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2020

Bob,took care of all my service requests and went over upcoming service needs. This service and dealership has gotten me from a 30 year relationship with a Nissan dealer. They are great. More

by mbarisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 08, 2020 -

Heritage Honda Parkville responded

Mbarisse, thank you for your positive review. We're glad to hear that you found our team and Rob here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 31, 2020

This was my first time getting my oil changed at this service center. My car was ready in less than 3 hours. Bill was friendly and helpful. He made good suggestions about future repairs. More

by Local Notary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 08, 2020 -

Heritage Honda Parkville responded

Local, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 28, 2020

Rob was on top of everything from check-in to check-out. Everything came out as promised. The shuttle driver was nice, too. Highest marks! More

by Qualityfirstbuilder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 05, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

October 27, 2020

Hassle free experience. No high pressure sale techniques. I was updated on the status of the service timely. I will definitely recommend the service advisor Ed Jones. More

by Lino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 05, 2020 -

Heritage Honda Parkville responded

Lino, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

October 20, 2020

Was given prompt courteous service. Associate was friendly and very knowledgeable . The explanation of work performed and what needs to be done was easy to understand . Made you feel like they cared More

by l_kking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski, Robert Wiggington
Oct 26, 2020 -

Heritage Honda Parkville responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

October 19, 2020

Took my vehicle in for service because my heater wasn’t working. Mr. Bill Maurath was the service advisor that assisted me. I couldn’t have been more pleased with the service I received from him. He was v More

by Scaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Oct 23, 2020 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

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