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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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November 26, 2020

I’m never disappointed when I get my car serviced!!! Everyone is polite and eager to help you. They make sure you leave there satisfied. More

by tonyalowery79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Nov 29, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your positive comments about Heritage Honda Parkville! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Heritage Honda Parkville! Take care!

November 25, 2020

1st time for service on my Honda CRV. Had made appointment to bring up on Wednesday. Spoke to Mark, told me to come on up on Tuesday. Mark called me at 3:30 to tell me I can pick my car up. GREAT More

by Deb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 29, 2020 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

November 25, 2020

Amazing work and super friendly customer service. Honda told me about a filter that was needed and I’d just come in for a replacement key. The extra mile meant a lot!!! More

by Ayambaayuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 29, 2020 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2020

Robert Wiggington was very friendly, professional and helpful. He was a pleasure to work with. I’m going to ask for him the next Time I have to have my car serviced. He was awesome! More

by leckenrode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 25, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Robert here at Heritage Honda Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville.

Nov 25, 2020 -

leckenrode responded

Happy Thanksgiving!

November 23, 2020

Robert and the crew did a great job! They worked on replacing my brakes and rotors. Thanks to all of you at Heritage! Happy Holidays! More

by Jghgfghfd
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 24, 2020 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and five star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 17, 2020

Dealership was fine. Service was fine. However, I have neither the time nor the inclination to write reviews. This is a totally unnecessary imposition. And requiring a word count??? Please ... More

by Skipnoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Nov 19, 2020 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

November 15, 2020

I took my CRV in for it's first service. I was greeted immediately upon entering the service bay. It took a little over an hour to complete th3 service. Waiting room was neat and clean. More

by Dcurbeam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Koski
Nov 17, 2020 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

November 12, 2020

My customer service rep went above and beyond to help me to make an affordable option for me. I will definitely go back to him for future assistance. More

by Lmoore1221
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hello, we're so glad that we were able to go above and beyond your expectations! Our team is available should you require any extra help.

November 12, 2020

Very good experience with the service department. Rep had good communication and my car was completed in the time they quoted. Will definitely use them again. More

by Thetarrants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again! Take care!

November 12, 2020

Took my 2015 Accord Hybrid in for a charging issue that my neighborhood mechanic could not diagnose. Honda service was able to locate the problem, and my car was repaired quickly and at a reasonable price More

by jbr37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Nov 13, 2020 -

Heritage Honda Parkville responded

Hello, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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