Heritage Honda Parkville - Service Center

Poor customer service this time.No notification after service was completed requiring me to contact the advisor for an update, but no response received until the next day. Advisor then lied about leaving service was completed requiring me to contact the advisor for an update, but no response received until the next day. Advisor then lied about leaving a message. Picked up car next day. Wasted entire afternoon, ruining plans I had the evening. More

Great customer service!! Only came in for an oil change but they told me everything else I needed and fixed it the same day. Robert was great!!! Labor is so expensive though!! but they told me everything else I needed and fixed it the same day. Robert was great!!! Labor is so expensive though!! More

Robert is awesome. He always ask how everything is going. He always trays to do the best for his customers. Honda of parkville is the best dealership. going. He always trays to do the best for his customers. Honda of parkville is the best dealership. More

Fast Efficient Service! Mark Sowder is always professional and courteous. I will be back soon when service is needed on my Acura TSX Sport Wagon. professional and courteous. I will be back soon when service is needed on my Acura TSX Sport Wagon. More

Ed Jones really take good care of us!He’s been very helpful and did a excellent service! would love for his service again nexttime. helpful and did a excellent service! would love for his service again nexttime. More

Robert W. Is friendly, courteous and knowledgeable. He probably returns calls and resolved my issues. He has excellent customer service skills and is an asset to Honda. His sunny disposition is infectious probably returns calls and resolved my issues. He has excellent customer service skills and is an asset to Honda. His sunny disposition is infectious. More

Ed at Heritage Honda was a great service representative who assured the team took awesome care of my car. I would recommend this service department! who assured the team took awesome care of my car. I would recommend this service department! More

Mark Sowder is the reason we continue to get all 3 of our Honda's serviced in Parkville even though Harford County is closer to us. His honesty and professionalism is top notch. Thank you Mark! Honda's serviced in Parkville even though Harford County is closer to us. His honesty and professionalism is top notch. Thank you Mark! More

We have been visiting this Honda heritage Parkville from long time and they been helping. Us buying car smoothly.my sales person was really friendly and helpful plus my service adviser so so helpful.thanks long time and they been helping. Us buying car smoothly.my sales person was really friendly and helpful plus my service adviser so so helpful.thanks More

The required part was not in stock so it was ordered right away. It arrived very early the next day. The work was as completed quickly thereafter. The price was exactly as it was quoted. right away. It arrived very early the next day. The work was as completed quickly thereafter. The price was exactly as it was quoted. More