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Heritage Honda Parkville - Service Center

Baltimore, MD

4.6
788 Reviews

788 Reviews of Heritage Honda Parkville - Service Center

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March 17, 2021

The service department has excellent customer service. I also saved money on my oil change. Everyone else prices were overpriced. Thank you Heritage Honda for your service. More

by Tru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Mar 19, 2021 -

Heritage Honda Parkville responded

Thank you for sharing your response to our staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2021

Robert Wiggington was the advisor I worked with when my Robert Wiggington was the advisor I worked with when my car was being serviced. He was very professional and friendly. He kept me updated on everyth More

by Keyana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 19, 2021 -

Heritage Honda Parkville responded

Keyana, we are very happy Robert could provide you with a positive service experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2021

Friendly and reliable personnel! Always ready to help!clean and they follow Covid-19 precautions and it made me feel safe whenever I come in More

by tcvl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas ware, Terri Thompson, Rob Koski
Mar 19, 2021 -

Heritage Honda Parkville responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 17, 2021

Did not trust my battery was given the test it needed, tested at two places, it was deemed good at dealer it was bad just after a year of replacement. More

by Joowiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy IIko, Rob Koski
Mar 17, 2021 -

Heritage Honda Parkville responded

Hi Joowiti, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 17, 2021

Very nice and professional. He explained every thing that needed to be done. My car was done in timely manner as it was promised. Highly recommend. More

by Qamar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
Mar 19, 2021 -

Heritage Honda Parkville responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2021

My advisor, Erin, was wonderful. I could hear the smile on her face in our phone calls. She took great care me. Even took the time to help me setup my Bluetooth. I will be requesting her for future service More

by Tonniem72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Mar 12, 2021 -

Heritage Honda Parkville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2021

Robert Wiggington is a great customer service advisor. His genuineness to give the best customer service shows each time I visit the service center. Thank you Robert for all that you do. More

by Mc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 12, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 10, 2021

It was easy to schedule an appointment that fit my needs. The service rep was great to work with and kept me advised of findings as the car was inspected. More

by GT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Mar 11, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your review! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

March 03, 2021

Service technician was extremely friendly, polite, and helpful. I was kept informed by receiving update phone calls in a timely manner. Upon pickup, I was helped quickly. Cost was extremely reasonable. More

by Rick2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Mar 03, 2021 -

Heritage Honda Parkville responded

We strive for a high level of customer satisfaction in all aspects of our dealership. If you're ever in need of more help, please let us know!

March 01, 2021

Heritage Honda is an excellent dealership. We have bought several cars over many years. Sales representative were all very polite and answered any questions we had. More

by tbjtbond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Mar 01, 2021 -

Heritage Honda Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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