Heritage Honda Parkville - Service Center

The service rep was trying to convince me to get work done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. More

Rob Koski the service advisor that attended to me was very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would be well and taken care of. That made me feel so safe and secured that my car was under good hands. Thank you Rob More

Service takes the time to understand your issues and the works to achieve total Customer satisfaction. Erin was great in customer service and following up! works to achieve total Customer satisfaction. Erin was great in customer service and following up! More

People are nice & professional. However, it was my second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someo second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someone should have checked prior to appointment. Wait time was long. More

Service Department was very friendly and efficient. Service on my vehicle was completed in a timely manner. My Service Advisor was knowledgeable about my vehicle. Service on my vehicle was completed in a timely manner. My Service Advisor was knowledgeable about my vehicle. More

I had a leak that saturated my entire back passenger side and driver side I was told Friday to pick up my car that it was done as soon as I got in to feel the carpet it was still saturated I asked why no one and driver side I was told Friday to pick up my car that it was done as soon as I got in to feel the carpet it was still saturated I asked why no one checked the rep told me he took there word that it was done I had to leave my car again for another 3 days More

Mr. Wiggington did an awesome job keeping us informed on what services will be done to my car and even went to check on us while in the waiting area. He even checked on my account to see if i still have hon what services will be done to my car and even went to check on us while in the waiting area. He even checked on my account to see if i still have honda care which saved me $$$ More

Always quick and efficient service. Made an appointment and was taken on time and was out quickly. Customer service was very efficient. I've been taking my cars there for years. and was taken on time and was out quickly. Customer service was very efficient. I've been taking my cars there for years. More

I came to get my Civic serviced and Robert was very friendly and helpful. I also appreciate him offering a free oil change since I left with my tire pressure light on friendly and helpful. I also appreciate him offering a free oil change since I left with my tire pressure light on More