Heritage Honda Parkville - Service Center
Baltimore, MD
788 Reviews of Heritage Honda Parkville - Service Center
There was an issue that go resolved using the Heritage team effort. Team consisted of the general manager, service manager and Heritage advisor. Thank you all for the support and professionalism. team effort. Team consisted of the general manager, service manager and Heritage advisor. Thank you all for the support and professionalism. More
Excellent service with extremely knowledgeable customer service staff. I am especially impressed with the service person Mark Sowder. He consistently goes the extra mile to provide outstanding customer s service staff. I am especially impressed with the service person Mark Sowder. He consistently goes the extra mile to provide outstanding customer service. More
It was such a pleasurable experience having my vehicle serviced at Honda Heritage in Parkville. My vehicle is working just fine and I am definitely looking forward to bringing my vehicle to this location serviced at Honda Heritage in Parkville. My vehicle is working just fine and I am definitely looking forward to bringing my vehicle to this location again. Robert, thank you so much for your excellent communication and exemplary customer service. More
My service advisor Mark is the man. He helped me out with an issue of mistaken diagnosis on my vehicle. He was able to get the issue corrected at no additional charge to me. Highly recommend Heritage Honda P an issue of mistaken diagnosis on my vehicle. He was able to get the issue corrected at no additional charge to me. Highly recommend Heritage Honda Parkville and Mark for your Honda service needs. More
Mark Sowder stands out among a very qualified team of Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealersh Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealership in 2009.. He was both personal and professional in his attention to my issue, possessed a "can-do" customer service attitude, and left me smiling and appreciative of his going the extra mile to make our encounter a positive experience with a successful outcome. More
Ed Jones took me right away and the mechanics thoroughly tested my car, which had stalled the day before. Although they were not able to explain why this happened, the car has run smoothly since my visit to tested my car, which had stalled the day before. Although they were not able to explain why this happened, the car has run smoothly since my visit to Heritage. More
Dora Norman was my service representative she did a great job she even stayed late so I could pick up my car. They took the car on time and all the work was done correctly. I will definitely be back. job she even stayed late so I could pick up my car. They took the car on time and all the work was done correctly. I will definitely be back. More