Heritage Honda Parkville

At first I was dealing with Eric to buyout the lease on my 2005 Civic. I dealt with him and Mike and they were both very nice. Eric always called me back promptly and answered any questions that I had in d my 2005 Civic. I dealt with him and Mike and they were both very nice. Eric always called me back promptly and answered any questions that I had in detail. Unfortunately I had an accident and totaled my car before the lease buyout was finished. Once again Eric was there to answer any questions that I had, even giving me some tips on dealing with the insurance company. He was going on vacation so he forwarded my info to Hal who called me to introduce himself and let me know that if I had any questions, I could call him. I ended up dealing with Hal when I purchased my new used car last week, but Eric was also there and Mike dealt with the finance end. They were very nice, not pushy at all and answered all questions patiently. More

I took my Honda Accord for a preventive maintenance schedule. Few days later, the two engine belts went out of their place, although they were suposed to inspect them and andjust them (this part of the schedule. Few days later, the two engine belts went out of their place, although they were suposed to inspect them and andjust them (this part of their service). I came back to complain and they did not want to accept their fault. They claimed that they only do a visual inspection and they don't touch anything. Then, the question is: why they charge so much? and why they do not disclose the fact that they are not going to touch your car and they are not going to take any responsability for their work? More

I was shopping for a new car and Heritage Honda was my first and ended up being my only stop. The salesman Mok was professional and so low pressure I felt very comfortable when finally making a decision. first and ended up being my only stop. The salesman Mok was professional and so low pressure I felt very comfortable when finally making a decision. The process was smooth all the way donwn to the paper work. The business manager Seth was also very nice and well spoken. If there service is as good as there sales I will contiue to send all my friends their way. Christina W. More

Bryan was excellent to deal with. After introductions we felt we were dealing with someone we had known for sometime. He was attentive to our needs and was very knowledgeable and thorough. He had to loc felt we were dealing with someone we had known for sometime. He was attentive to our needs and was very knowledgeable and thorough. He had to locate a vehicle for us and he followed up as promised. We are very pleased with the entire Heritage experience. I will not hesitate to refer anyone to Bryan and Heritage. More

I really a great experience with buying my Honda Fit from this dealer. Michael was very helpful and was never pushy while making my purchase. He showed me all of the features of the car and answered all of this dealer. Michael was very helpful and was never pushy while making my purchase. He showed me all of the features of the car and answered all of my questions. Michael did a follow up call a few days later find out how I liked my new car and answered more questions. I would highly recomend this dealer and Micheal Meade when buing a Honda. Steve of Pikesville, MD. More

I Puchased My Honda fit on July 12 and had Micheal Meade as my Sales person. He was very professional and answered all of my questions and concerns. The process went very smoothly. I got a great deal as my Sales person. He was very professional and answered all of my questions and concerns. The process went very smoothly. I got a great deal on my trade in which help out a lot with a much larger down payment. I would highly recomend Hertiage Honda of Parkville and Micheal Meade. Steve of Pikesville. More

I began my search for my car online. I spoke with Hal Neat on the telephone a couple of times before I went into buy the car. I usually dread buying cars because of "cheeseball" sales people. It was su Neat on the telephone a couple of times before I went into buy the car. I usually dread buying cars because of "cheeseball" sales people. It was such a relief to find a sales person who was friendly, intelligent and best of all not condescending or pushy. When I went back into sign the papers and pick up the car I had to bring my children (two seven year olds) with me (which I would not suggest to anyone.) When they got bored of the toys we brought with us and started with the "how much longer" whine, Hal cheerfully offered stickers and toys for them to play with.....very nice. The car was ready, clean and all set to go. All in all a great experience. Thank you. More

I had some accessories installed by these guys and all I can say is Excellent! Their service model is the best I have seen anywhere, as you are greeted by your personal service writer right after you pull can say is Excellent! Their service model is the best I have seen anywhere, as you are greeted by your personal service writer right after you pull in. I was assingned to Chris and he was great, he said it would take about four hours to to the work and he kept me informed during the process. He even took me back into the service shop to meet the guy who was installing my stuff! There is a nice waiting area that extends into the showroom, that included a couple of internet terminals - outstanding! As estimated, the car was ready in four hours. Can't wait to get my new Honda serviced at this awsome dealership/repair shop. More

I was not looking forward to shopping for a new vehicle; however, Heritage Honda in Parkville, MD made the experience a positive one. I was greeted in the sales lot, shown vehicles of interest, and both th however, Heritage Honda in Parkville, MD made the experience a positive one. I was greeted in the sales lot, shown vehicles of interest, and both the sales rep and I found a reasonable price within 30-minutes. In visiting three Honda dealers, Heritage Honda was by far the most efficient and timely in moving from the greeting phase to the bottom line. Mr. George Holmack was knowledgeable, helpful, and patient to our needs. I went in with prices in mind from Internet research and he used the very same Internet sites to expedite a reasonable price. After a price was agreed upon, George and the Heritage Honda team quickly and efficiently moved my wife and I through the paperwork maze and out the door to our new CRV. The Heritage Honda team is a friendly, efficient, and reasonable Honda dealership. I recommend them to anyone who wants the bottom line up front. In approximately two years, I will be looking for a new car and Heritage Honda will be my first stop. More

This was absolutely the best car buying experience ever. I requested an online proce quote for a Honda and received the quote, info about the hours of business, the name of a contact person, and an invitati I requested an online proce quote for a Honda and received the quote, info about the hours of business, the name of a contact person, and an invitation to drive a Honda. I was not harrassed with phone calls or unsolicited emails delivered during the night. Mr Kirns was a wonderful no pressure salesman. He described his product and let the product sell itself rather than using persuasive "pitches". The final price was within $81 of what I anticipated spending based upon Edmunds.com and Consumer Reports and the finance package that I qualified for was better than that of the credit union of which I am a member. Mr Roland, the Sales Manager, thanked me for my purchase and has made himself available to answer questions about my vehicle since the purchase. Both of these men have been absolute gentlemen and I have felt respected as a woman and as an educated consumer. This dealership is professional in its business relations with customers. I did not encounter any of the "practices" that I was forewarned about. My car was clean, excellently detailed, and ready for me to pick up at my convenience. It was a stress free experience....I wvwn left with tags and a repistration! More