Heritage Honda Parkville

This is the third car I've purchased at Heritage Honda. Everyone is always very friendly and very helpful. Thisa is the second car I purchased with Bill Gretes as my sales person. I will definitely recom Everyone is always very friendly and very helpful. Thisa is the second car I purchased with Bill Gretes as my sales person. I will definitely recommend this Heritage Honda and Mr Gretes to all my family and friends. Everyone once especuially nice including the sales manager who came out and introduced himself. The gentleman who handled my financing first came out and introduced himself and explained all the options availoable to me but nwas not pushy. The young man who changed my tags and took the car for preparation was also very nice and helpful. Thank you for a very pleasant experience. More

We were extremely pleased with the service we received at Heritage Honda. In the past our experience with car dealers has not been very good. The experience that we had at Heritage One changed our percepti Heritage Honda. In the past our experience with car dealers has not been very good. The experience that we had at Heritage One changed our perception altogether. They couldn't have been more helpful, pleasant and made you feel at ease with the whole deal. We feel that they gave us an honest and fair deal. I will recommend them to all our family and friends. More

I DEALT W/MARK STRINE WHO WAS ABSOLUTELY FANTASTIC FROM THE 1ST PHONE CALL THRU TO THE SALE OF THE VEHICLE. I CAME FROM OUT OF STATE AND WAS PREPARED FOR THINGS TO GO WRONG. MARK WAS EXTREMELY PROFESSIONAL THE 1ST PHONE CALL THRU TO THE SALE OF THE VEHICLE. I CAME FROM OUT OF STATE AND WAS PREPARED FOR THINGS TO GO WRONG. MARK WAS EXTREMELY PROFESSIONAL, HAD ALL THE PAPERWORK DONE AHEAD OF TIME. NOT A SINGLE THING WENT WRONG. WE WERE IN & OUT OF THE DEALERSHIP IN 1 HOUR. SETH (DON'T REMEMBER HIS LAST NAME) WAS ALSO FANTASTIC. THEY WERE BOTH NOT ONLY PROFESSIONAL & KNOWLEDGEABLE, BUT THEIR PERSONALITIES ARE GREAT. ALSO GAVE A GREAT RECOMMENDATION OF A NEARBY RESTAURANT WHERE WE HAD DINNER. ALL IN ALL AN EXTREMELY PLEASANT EXPERIENCE. WOULD NOT HESITATE TO RETURN TO THIS DEALERSHIP, EVEN IF IT IS 2 HRS AWAY FROM MY HOME. More

Mok was a superb salesman and would highly recommend him to family and friends. However, I found the finance person to be snippy, sarcastic and a bit arrogant. If it were not for the 2.9% financing offere to family and friends. However, I found the finance person to be snippy, sarcastic and a bit arrogant. If it were not for the 2.9% financing offered by Honda, we probably would have financed elsewhere. More

Gary was straight to the point, gave really good price, no haggling, very nice and pleasant. We have bought our second car from him. Highly recommend. He spent a lo tof quality time with us, and did not ru no haggling, very nice and pleasant. We have bought our second car from him. Highly recommend. He spent a lo tof quality time with us, and did not rush us. He was quick to respond to questions, very knowledgable about vehicle. More

This dealership has gone way beyond my expectations during a time when money and time are at a premium. I puchased a Honda FIT which I love, drives like a dream, and everyone at this dealership was fr during a time when money and time are at a premium. I puchased a Honda FIT which I love, drives like a dream, and everyone at this dealership was friendly, courteous, and never overbearing or pushy! When I need another vehicle I will go back to them. More

My husband and I have not bought a new car in over six years so we weren't too sure of the whole process especially since we were buying out of state. Heritage Honda took care of everything Heritage Hond years so we weren't too sure of the whole process especially since we were buying out of state. Heritage Honda took care of everything Heritage Honda made us feel comfortable, answered our questions, gave us a fantastic price, pre-ordered my accessory parts in case if I did decide to buy the car they were on hand, and they were very friendly and helpful. Gary went over every inch of the car with us so we knew exactly what we were doing and what we were getting. Hal promptly returned my initial phone calls and gave me all the information I had requested. The finance guy (I can't remember his name)did his best to get us a better financing rate and kept us company while waiting. The installation of the accessory parts was very quick. We test drove the car, had the parts installed, and everything bought and paid for in about a half a day. We will definitely buy our next car from Heritage. More

I had a great and positive experience with this dealership and with Rob Jones the salesman. Rob is very knowledgable and very laid back. I never felt any pressure to purchase the car. Rob did a dealership and with Rob Jones the salesman. Rob is very knowledgable and very laid back. I never felt any pressure to purchase the car. Rob did a wonderful job at explaining all of the features on my car. I would recommend this dealership and of course Rob Jones to anyone that is interested in purchasing or leasing a new or used car. I will more than likely purchase my next vehicle from this dealership and Rob. Thanks for the great experience. More

From the first internet inquiry this dealership and "Team" is a first class organization. Response time to my request for information was immediate, with a friendly and informative follow-up phone cal "Team" is a first class organization. Response time to my request for information was immediate, with a friendly and informative follow-up phone call and an e-mail price quote. Once at the dealership working with Meylin was a pleasure. She was extremely knowledgeable about the Honda Odyssey, informative and patient answering ALL questions presented to her. There were no "High pressure" sales tactics..........no hidden fees. Moving on to financing and working with Seth was also a pleasure, options were presented, accepted on declined. This is by far the best dealership I have ever worked with when purchasing a vehicle. Not only will I return in the future for any additional vehicles I will not hesitate to recommend it to anyone "shopping" for a new or used vehicle. More

From our salesman, to the cashier, to the service people, all were delightful. We purchased a used Honda Accord at a very good price and it looked like new. The dealer had done an excellent job getting it all were delightful. We purchased a used Honda Accord at a very good price and it looked like new. The dealer had done an excellent job getting it ready for sale. I normally think of buying a car as an unpleasant experience. Not so at Heritage Honda. More