Heritage Honda Parkville

This is the second Honda that we have bought from Heritage and the second time that we bought from Mok. The first time was 5 years ago and it was such a great experience with Mok that we called him w Heritage and the second time that we bought from Mok. The first time was 5 years ago and it was such a great experience with Mok that we called him when we were ready to buy again. He really takes care of his customers. He is not pushy, he's very knowledgeable about the car you are looking for, he gives you the best no haggle price right up front. He gave us info on the vehicle we were looking for and nothing else. Didnt push options we weren't interested in. My wife also felt very comfortable dealing with Mok. I will 100% be contacting Mok and Heritage the next time I buy a vehicle. Price was unbeatable on the new car and on the trade. Thanks a lot!! More

Rob was very helpful, friendly and knowledgeable. Overall, we had a great experience buying a new car - Rob made it as easy as possible starting with the selection of the car and ending with the fina Overall, we had a great experience buying a new car - Rob made it as easy as possible starting with the selection of the car and ending with the financial side of the purchase. We were trying for a lower price, but we were satisfied with the final figures. More

The whole team did a very efficient job; from showing the inventory to arranging for the test drive and straight thru to the financing, paperwork and car preparation. My salesman, Mok knows his product and inventory to arranging for the test drive and straight thru to the financing, paperwork and car preparation. My salesman, Mok knows his product and always kept things moving - without pressure. More

The email inquire was extremely responsive with no games being played. The price was $200 better than other dealers and the vehicle was in stock. I own multiple other Honda's including a 2007 CR-V. This being played. The price was $200 better than other dealers and the vehicle was in stock. I own multiple other Honda's including a 2007 CR-V. This is my first purchase at this dealership. I will be back to this dealership and salesmen for my next Honda. More

I took my car in for service and Mark Sowder was extremely courteous and helpful. When I realized the expense for some damage I had done was greater than I realized and contemplated buying another extremely courteous and helpful. When I realized the expense for some damage I had done was greater than I realized and contemplated buying another car, he was very understanding. Even when I left my cell phone in the car and called to see if he could check for me, he was more than glad to find my car and call me back with numbers I had missed. The sales person who helped me with my purchase was Meylin Lopez who was not pushy at all, but simply answered questions and gave information about the cars, both used and new. Even she was understanding when I said I'd have to think about the decision and let her know. The trade they gave me on my CR-V was good. All-in-all, very nice experience! Thank you Heritage. More

This is the third car we bought from Mok Bsaiso. We really appreciate his laid back, no pressure approach and his honesty. He makes us feel like he is looking out for our best interest. We will continu really appreciate his laid back, no pressure approach and his honesty. He makes us feel like he is looking out for our best interest. We will continue to deal with him when it's time for the next vehicle! More

I was shopping for used Honda Fit, and cars.com showed that Heritage Honda had four to choose from, all Honda Certified. I researched prices on the internet, and I went there yesterday to test-drive one that Heritage Honda had four to choose from, all Honda Certified. I researched prices on the internet, and I went there yesterday to test-drive one that had all the features that I wanted. The salesman, Glenn, was a pleasure to work with, no pressure tactics at all. He made one short trip to the manager and came back with a much better price, and he encouraged me to take the car to my own mechanic for a pre-purchase inspection, which I did today. I drove it home this afternoon. I got a great car at a great price with no stress at all. More

Meylin was great to work with, she was very honest, fair, and personable. She made buying a car from a dealership how it should be and more enjoyale then usual. Unfortunatly I cannot remeber the name of the and personable. She made buying a car from a dealership how it should be and more enjoyale then usual. Unfortunatly I cannot remeber the name of the manager and finance guy (Mike, Seth, or Scott?) but they were also friendly and helpful. This was a low pressure transaction. There was an issue with the car's window that required a couple extra trips down, but luckily it was covered by the warranty. More

My wife and I weren't quite sure what to expect when we entered Heritage Honda-Parkville at the end of March 2011 to look at CR-Vs, as we didn't have much experience with dealerships and had never before p entered Heritage Honda-Parkville at the end of March 2011 to look at CR-Vs, as we didn't have much experience with dealerships and had never before purchased a brand-new vehicle. We had seen this dealership's internet quote and figured that maybe they would work with us so that we wouldn't have to blow our budget out of whack. Well, NOT TO WORRY! As soon as we arrived, we were introduced to Bill Gretes, an affable, straight-shooting gentleman who is truly a credit to the auto industry (at least, the "auto dealing" section of it, anyway). He took us on a test run of a beautiful black CR-V SE; we were extremely enamored with this vehicle and told Mr. Gretes something along the lines of "we love this car--it does a good job of selling itself!" Mr. Gretes then attentively listened to us as we described our budgetary situation and subsequently worked very hard to attempt to meet our needs while ensuring that it would be a fair deal for his dealership. Although we couldn't collectively come up with a suitable agreement by the end of the day, Mr. Gretes politely let us know that he wished to keep negotiations going, and we felt encouraged as we left the dealership. Unfortunately, Mr. Gretes fell very ill and was unable to report to work for a few days, although he continued negotiating with us over the phone as best he could. Mr. Gretes well understood that we were anxious to make a deal, so he very kindly referred us to one of his associates, Keith Kirn, as he did not wish to hold us up. I thanked Mr. Gretes for being so courteous to us and felt disappointed that we would not be completing the deal with him. Luckily, we found out very quickly that Keith Kirn is a man who is cut from the same cloth as Mr. Gretes: a kind, intelligent professional who treated us with nothing but respect. After some more negotiating with Mr. Kirn and another very funny and professional gentleman whose name I unfortunately can't recall, the CR-V was ours. At any rate, I would highly recommend this dealership to anyone looking to buy a Honda--one of the finest automobile manufacturers in the world. EVERYONE was fantastic, including the secretary and a young man from finance who arranged the payment plan. More

Very much enjoyed buying my Odyssey from Ken Davis. He was friendly without being pushy and I appreciated his soft-spoken manner. The whole process was quick and much easier and easy-going than other car was friendly without being pushy and I appreciated his soft-spoken manner. The whole process was quick and much easier and easy-going than other car-buying experiences....NOT one of those long drawn-out processes that take forever. And to my surprise....I left with a full tank of gas! Highly recommended. More