Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Bill Gretes was a very nice guy, polite and quite knowledgeable about the car that I was looking to purchase. I would highly recommend Bill Gretes and Heritage Honda to anyone I knew that was looking knowledgeable about the car that I was looking to purchase. I would highly recommend Bill Gretes and Heritage Honda to anyone I knew that was looking for a new Honda vehicle. More
why i rated this way is because i have never had such a good expirience like this before. all details were taken care of right away. Everybody was so polite being that i am a female and doing this by m good expirience like this before. all details were taken care of right away. Everybody was so polite being that i am a female and doing this by myself i really knew they were taking good care of me thank you More
My 2010 Honda CRV (8 months old) was totaled in a violent accident (rear-ended). The other driver's insurance offered me a settlement that I didn't think would put me in a brand new vehicle - or even a com accident (rear-ended). The other driver's insurance offered me a settlement that I didn't think would put me in a brand new vehicle - or even a comparable vehicle. I went to Parkville Heritage Honda who sold me the 2010 CRV and the Oddysey before that. Ken Davis and Eric Dykeman very calmy reassured me that they could put me in a brand new 2011 CRV at no extra cost to me. They found one identical to my 2010 vehicle (which was my request) in just a few days. They were extremely reassuring and made the entire process so easy. What a relief. I LOVE my vehicle and am grateful to Ken and Eric! More
I would highly reccommend Heritage Honda. I got the car I wanted with the features I wanted at the price that I wanted. Dan/Jim made the buying experience smooth, I'll definately purchase through them again. wanted with the features I wanted at the price that I wanted. Dan/Jim made the buying experience smooth, I'll definately purchase through them again. More
My experience with Mok was good. I appreciate his willingness to help me obtain information for my trade-in since I was not originally looking to purchase a vehicle when I arrived. Since he was calm willingness to help me obtain information for my trade-in since I was not originally looking to purchase a vehicle when I arrived. Since he was calm that allowed me to be calm. He has a great personality; not too pushy like most Sales folks. The process did not take long and I appreciate the finance department willingness to work with my Credit Union. I am glad I made my purchase and I am satisfied with my vehicle. Vehicle- 2011 Honda Accord SE Location- Baltimore, MD More
This was a complicated transaction. Keith's experience, extra effort, and cheerfulness overcame all the hurdles. He cheerfully answered all our questions, and showed us how to access all the neat features extra effort, and cheerfulness overcame all the hurdles. He cheerfully answered all our questions, and showed us how to access all the neat features on this model We felt he was working for us. Excellent. Would recommend to others. More
My experience at Heritage was great! Bill Gretes and all of the other staff members I worked with were friendly, helpful and kind. In past experiences, I had pushy salesman but here at Heritage no one was p of the other staff members I worked with were friendly, helpful and kind. In past experiences, I had pushy salesman but here at Heritage no one was pushy or persistent. I would highly recommend this dealership. More
My wife and I stopped in at Heritage to test drive a 2011 Honda Fit Sport. Ray McLaughlin was the sales rep who worked with us and he made the test drive very stress free. He allowed us to drive around and a Honda Fit Sport. Ray McLaughlin was the sales rep who worked with us and he made the test drive very stress free. He allowed us to drive around and answered our questions thoroughly during the test. The test route was long, included several different road situations and high way driving. He did not make us feel pressured at all into buying right away, which was a big plus for us. When it came time to buy Ray was fantastic as well Business Manager Seth Bond, who walked us through all the final paperwork. We are in love with our new Honda Fit and would absolutely recommend Heritage Honda to others. More
We came to look at a used car. Extemely impressed with the professional way we were treated. The salesman Mob is his first name (I don't have his card with me and don't recall how to spell his last name, the professional way we were treated. The salesman Mob is his first name (I don't have his card with me and don't recall how to spell his last name,sorry) he was extermely helpful, professional. Seth was the finance manager, also extremely professional and helpful. Such a difference from Bel Air Honda. We bought the car, and look forward to dealing with them. Would definitly reccommend them Kathy Wilson More