Heritage Honda Parkville

Great buying experience. Terrill did a great job in walking me thru the Odyssey that I eventually purchased. He was very knowledgeable on the vehicle and quick to get back with me answering any questio walking me thru the Odyssey that I eventually purchased. He was very knowledgeable on the vehicle and quick to get back with me answering any questions I had. I found their sales manager (Rich) very easy to work with when it came to finalizing the deal. I couldn't recommend Terrill and Heritage Honda any higher. More

I absolutely found my buying experience to very pleasurable. Mok was patient, very knowledgeable and willing to answer all of my concerns quickly. I appreciate the NO pressure salesman antics. I pleasurable. Mok was patient, very knowledgeable and willing to answer all of my concerns quickly. I appreciate the NO pressure salesman antics. I would surely return to Heritage to buy again. The pricing was fair; even though we all want something for nothing, that just can not be the case. More

We were in the market for a Honda Odyssey EX. After talking to a co-worker he recommended Heritage Honda Parkville. Boy will he get an earful when I get to work tomorrow. We had a trade in that we wa talking to a co-worker he recommended Heritage Honda Parkville. Boy will he get an earful when I get to work tomorrow. We had a trade in that we wanted to get close to payoff for which we bought from Heritage Mazda in Bel Air. After talking to Rich he appraised the car and said it had "issues" (a scratch in the hood). He quoted us far below what three other dealers have offered (all of them said the car was in excellent condition). After asking if he would meet the price quoted to us by Heritage Westminster he went in the back and called Westminster and told them our trade in had major issues and not to deal with us. He came back out gloating that he called Westminster and they no longer wanted to give us the price they had quoted. I've dealt with car salesman before but never have I seen such unprofessionalism! I'll drive to California to by my next car before I ever dream of dealing with Heritage Parkville again! More

I was stranded in Parkville on my way to New York from Frederick, MD. As I was coming up rt 95 my 2002 Civic started losing power. I pulled off and called Heritage since they were near by. Erin Lober answ Frederick, MD. As I was coming up rt 95 my 2002 Civic started losing power. I pulled off and called Heritage since they were near by. Erin Lober answered the phone at about 4:30pm and gave me directions. She advised me that the service department closed at 5pm. I got there about 5pm.. I explained my predicament and she went to service manager Steve ( I didn't get his last name). Steve found Dave Ernest (tech) and Dave said he would stay and take a look at the car. In about 40 minutes the vehicle was repaired and Erin had me on my way. All three of these wonderful caring professional employees went out of there way to keep me from being stranded. I was treated like family. Thank you, Mark Woods More

Robert was extremely knowledgable and friendly. He knew all the features of my new vehicle. He provided me with a wide range of colors for me to choose from. He compared my old vehicle with my new vehicl all the features of my new vehicle. He provided me with a wide range of colors for me to choose from. He compared my old vehicle with my new vehicle. I was pleased with the service that he provided. More

They saw a problem in a car we were ready to buy and found body problems in the car. They said they couldn't sell the car. However, they were willing to give us a excellent deal on a newer car. They cou found body problems in the car. They said they couldn't sell the car. However, they were willing to give us a excellent deal on a newer car. They could have sold us the car and let us worry about it. More