Heritage Honda Parkville

Always a good experience I've had my Honda for a little over four years, and I generally take it to this location for service. The associates there are professional, knowledge I've had my Honda for a little over four years, and I generally take it to this location for service. The associates there are professional, knowledgeable, friendly and thorough. They take great care of my car, and I like that they keep accurate records of both prior services as well as prior recommendations. I keep my own records but it's nice to know that they know my car's history as well. I will continue to have my car serviced there. More

Great service at Heritage Honda Parkville Since purchasing my 2013 Honda Odyssey, we have bringing it back for routine service. As always, they are always efficient, reliable, trustworthy and Since purchasing my 2013 Honda Odyssey, we have bringing it back for routine service. As always, they are always efficient, reliable, trustworthy and work is done in a timely fashion. Ricky Gibson was courteous and recommended service that would make my car run more efficiently and have better gas mileage, which has improved. Thank you for great service! P. Gallagher More

Sold a car that was involve in an accident Never again would I step foot in this dealership.Bought a used car 2.5yrs ago with a clean carfax , decided it was time to trade it in. O Donnell hond Never again would I step foot in this dealership.Bought a used car 2.5yrs ago with a clean carfax , decided it was time to trade it in. O Donnell honda showed me the history on the car to my surprise letting me know the car was involved in an accident.An insurance claim of $3500 was made on this vehicle.So I called the dealership explaining my plight I spoke to Toni Grant.On Saturday after Black Friday he tells me to come in he will be there all day.I drove 25 miles to the dealership only to be told he left for the day.I should have known better not to go return this dealership after what happened.They are full of it and not only that the other attends are rude and just brush me off as the least of there problems.They believed they got the better of me obviously they do not know the power of social media. Now I am at a loss financially in the thousands because of this.If I was to break down with a blown tire in front of this dealership I will walk to the next dealership 2 miles away to get help. More

Great Service at Heritage Honda Knowledgeable, professional and courteous service provided by Tony the Asst. Service Manager at Heritage Honda. In and out quickly and I feel I know a Knowledgeable, professional and courteous service provided by Tony the Asst. Service Manager at Heritage Honda. In and out quickly and I feel I know a little more about my Accord than I did before. Why take the car anywhere else? More

Reliable I've been coming here since my purchase in 2010, and have always had efficient service. Staff is friendly, no issues with the work done. I've been coming here since my purchase in 2010, and have always had efficient service. Staff is friendly, no issues with the work done. More

The Way It Should Be When I decided to get my 2015 CR-V, it really was a no-brainer to return to Heritage. I purchased a Civic in 2009, and for the next 6 years all my se When I decided to get my 2015 CR-V, it really was a no-brainer to return to Heritage. I purchased a Civic in 2009, and for the next 6 years all my service needs were identified and completed in a professional and expeditious manner. Its important for me to have confidence in a service team and it's work; The last thing I want to worry about is if a repair was done correctly on the Eve of a long trip. Choosing the 2015 CR-V revealed a more complex and expensive vehicle. My trim/ color combination was not in stock and somewhat difficult to locate. After some searching, "MY" CR-V was found somewhere in PA, and the process began. My Salesperson, Tim Roberts could not have been a better pick for me. From answering my endless questions to addressing any concerns and rolling with the seemingly constant mind-changing I went through while choosing my accessories and options, Tim exhibited a level of patience seldom seen these days. Also, as a current CR-V owner, he shared many of the finer points the vehicle has to offer, which made the time pass by enjoyably and just re-enforced my reasons for choosing the CR-V. This review would not be complete if I didn't mention the great job Finance did in working to secure me a great rate, as well as the team responsible for installing all the extras I ordered. I know I made the right choice in choosing the CR-V, and working with Heritage Honda. I'll be Back. More

Totally Satisfied Customer In 2013 I purchased a Honda Pilot from Honda Heritage. The customer service was incredible and the employees were very friendly. I have been extreme In 2013 I purchased a Honda Pilot from Honda Heritage. The customer service was incredible and the employees were very friendly. I have been extremely happy with my decision to purchase a Honda Pilot. Since then, I have returned every 5000 miles to get my oil changes and "check-ups." I have found that the prices are cheaper and the overall quality of work is wonderful. The employees really understand their customers and want to work with them to ensure satisfaction. One person I really want to thank is Barry Wawrzyniak. You made a very long week end with a smile! :) More

Repeat Customer I purchased my Honda CRV from Heritage Honda Parkville. This is my second car purchase from this dealership. I get all of my service done at this lo I purchased my Honda CRV from Heritage Honda Parkville. This is my second car purchase from this dealership. I get all of my service done at this location and am ALWAYS pleased. The service people are so nice. They get you in as quickly as possible, keep you updated as the work is being done and NEVER do things that aren't necessary. The young lady that works at the cashier window is exceptional too. I love that they give a military discount too! The gentlemen that work there also always mention that they are appreciative of my family's military service. Just those little extras that make going there a great experience! I will definitely continue getting my service at this location and anticipate purchasing my next car from them as well. More

Very positive experience I recently bought a 2015 Honda CRV touring model from Heritage Honda. I'm not an easy person to please and at the time of my purchase this model (in I recently bought a 2015 Honda CRV touring model from Heritage Honda. I'm not an easy person to please and at the time of my purchase this model (in the color I wanted) was hard to find. I spoke with salespeople at several dealerships in the area, but Jamie Caslin stood out with his willingness to go the extra mile to find my car and work with me on price. He and the other staff at the dealership made this the most enjoyable car-shopping (and buying) experience I've ever had. They were attentive, responsive, and prompt. Even the mechanics who installed a few extras I had purchased were personable (actual smiles on their faces!!). More importantly, they were fast. I never felt pressured by Jamie to buy anything, got what felt like were frank and honest answers to my questions, and left comfortable with my decision and excited about my new car. More

Love my new car! Went in to possibly lease/or buy a new Honda Accord. My husband found a beautiful 2014 car on the showroom floor. Dealership held the car with a dep Went in to possibly lease/or buy a new Honda Accord. My husband found a beautiful 2014 car on the showroom floor. Dealership held the car with a deposit while my & husband and I worked out the financial details. Rob, our salesperson, was responsive, attentive and got what I asked for my trade and great price on my Accord. Answered all my questions and went the extra mile when needed. Dealership and Rob called me the next day to check on the car. This car is a "sweet ride". Thank you Hertiage for making it happen. More