Heritage Honda Parkville

Loyal customer! Very happy with my experience at Heritage. Tony was great and explained everything with ease. Timing was quicker than originally quoted. My family has Very happy with my experience at Heritage. Tony was great and explained everything with ease. Timing was quicker than originally quoted. My family has bought 5 cars with Heritage and will continue to do so. More

Excellence when it counts...Quality service after the sale I am a senior service manager for a large, well established company in the Baltimore area. Because of what I do, I am probably more critical than most I am a senior service manager for a large, well established company in the Baltimore area. Because of what I do, I am probably more critical than most and expect the the quality of service that I provide. Recently I purchased a fairly new Honda Civic. I put as much or more effort into shopping for this car than any car I bought previously because it was the first car I bought for my oldest child. I looked first at safety and reliability, areas we all know Honda stands out. Then I looked at price. I bought a Honda two years ago from a dealer much closer to home than Heritage but their service department provided one bad experience after another and really didn't seem to care. I shopped other dealers from the biggest to the smallest and even the big one wouldn't come close to the price Heritage agreed to. For the same exact vehicle, same year, features, etc., Heritage was $850 less than the big guy. In addition, the car at Heritage had 3,000 fewer miles and a better car fax report in terms of maintenance. It was a no brainier. The guy complaining about them not matching an Internet price probably didn't know what he was looking at and asking the wrong questions. Heritage not only met what I saw online but came down a little from that price. Since then, their service department has bent over backwards to take care of everything I've needed. I've been dealing with managers Mike Hoban and Tony Mantegna who are always attentive and make a point to follow up with me afterward. They even went to bat for me with corporate to help me with a part for my CRV that I didn't even buy from them. If you are one of the very few who didn't have a great experience there, walk back in and talk to them. I can assure you, whatever your issue is, they will resolve it. I drive past two well known dealerships, 10 minutes from my home, and another 20 minutes from there because I will only deal with Heritage Honda from now on. More

EXCELLANT ALL AROUND! Can not say enough positive things about this dealership. They are fantastic and all counts. Amazingly helpful and friendly people. No pressure. Have Can not say enough positive things about this dealership. They are fantastic and all counts. Amazingly helpful and friendly people. No pressure. Have had amazing follow-up after the sale. More

Oil change n total check for a new CRV Honda Rob Perters is a excellent service tech. He is prompt with how long they will be with the car. He reviewed the paper work, upon completion of car. I Rob Perters is a excellent service tech. He is prompt with how long they will be with the car. He reviewed the paper work, upon completion of car. I would have Rob Peter, every time my car needs work. Thank you for your excellent service. Carole Eubert More

Great Place for Car Care Take the time to visit this shop. As a women,, you always wonder if you will be treated fairly. I recommend Parkville Honda to EVERYONE!!! This will Take the time to visit this shop. As a women,, you always wonder if you will be treated fairly. I recommend Parkville Honda to EVERYONE!!! This will be a visit that will be sure to please. This is my first car from them. I recommend Tony Mantegna, his professional approach and knowledgeable information concerning the maintenance of your vehicles eases all your concerns. Stop by, you'll be glad you did! More

Amazing Service and Price I recommend Parkville Honda to EVERYONE!!! Take the time to vist, it will be worth it! This is my second SUV from them, And I will be back again I recommend Parkville Honda to EVERYONE!!! Take the time to vist, it will be worth it! This is my second SUV from them, And I will be back again in the future. More

Excellent service experience Great quality of service as always. You can't find a better dealership for both sales and service. I have purchased a number of new and used vehicles Great quality of service as always. You can't find a better dealership for both sales and service. I have purchased a number of new and used vehicles from this dealership and have always been greatly satisfied with their approach to customer service and found their pricing to be more than fair and competitive. More

Great sales experience Mr. Ademiluyi was patient and professional. I believe I got the best possible deal. He respectfully understood my financial limitations and helped me Mr. Ademiluyi was patient and professional. I believe I got the best possible deal. He respectfully understood my financial limitations and helped me to find the perfect vehicle for me. The car was within my budget, low mileage, and super clean! Thank you so much for genuine customer service experience. More

Great customer service Very happy with the customer service given when I got my oil changed. Not so happy my engine light came on 9 months after purchase. It's used, so u kn Very happy with the customer service given when I got my oil changed. Not so happy my engine light came on 9 months after purchase. It's used, so u know its not covered under warranty.... More

Best Car Buying Experience In My Life It was Heritage Honda's Top Notch Customer Service and Follow Up that made me decide to purchase my 2015 Honda Pilot EX-L 4WD from their dealership. It was Heritage Honda's Top Notch Customer Service and Follow Up that made me decide to purchase my 2015 Honda Pilot EX-L 4WD from their dealership. I was treated with the utmost respect and they genuinely showed they cared for my business. I highly recommend this dealership to anyone interested in purchasing a new Honda vehicle. Thanks Again, Heritage Honda! More