Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday Closed
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday Closed
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Always a Great Experience I purchased my Honda CRV from Heritage Honda last year and have nothing but excellent customer service from them. In the past I haven't taken my car I purchased my Honda CRV from Heritage Honda last year and have nothing but excellent customer service from them. In the past I haven't taken my car to the dealer for service, however now I take my CRV to Heritage for all work. Everyone is wonderful, helpful and very nice. More
Excellence in Professionalism I just want to thank Timothy Meade in Sales Department and to commend him on his exceptional professionalism, patience, and care that he exhibited dur I just want to thank Timothy Meade in Sales Department and to commend him on his exceptional professionalism, patience, and care that he exhibited during my Honda purchase last month. He seemed well informed and responsive to my interests in quality, style, and comfort. A good listener and he managed prompt service and a satisfactory sale. This is now my second Accord with Heritage Honda of Parkville and I've had good service and maintenance care these past six years. Highly recommend them. Respectfully, ~Sandra L. Snead More
Service In the past 8 years of dealing with Heritage Honda Parkville, I have always had great service. In the past week my Odyssey had some major repairs - ha In the past 8 years of dealing with Heritage Honda Parkville, I have always had great service. In the past week my Odyssey had some major repairs - handled professional and timely. Mark Sowder has been the associate who answers my calls and questions. Very helpful all the time. I have dealt with other associates who were just as helpful. More
I had a wonderful experience at Heritage Honda in parkville The staff was very friendly and polite. Tony Mantegna was my contact person. He was very informative and kept me apprised on what was going on with my The staff was very friendly and polite. Tony Mantegna was my contact person. He was very informative and kept me apprised on what was going on with my car. More
Always well served! I purchased my 2013 Honda CRV at a different dealership, but Heritage is closer to home so I've used it for the past 3 services. Each time, I needed a I purchased my 2013 Honda CRV at a different dealership, but Heritage is closer to home so I've used it for the past 3 services. Each time, I needed a quick appointment and got one, the last being an emergency due to rodent damage, and each time I was taken quickly and serviced so quickly I never felt left without a car. Ricky really delivers! More
So relieved! I bought my 2015 Honda Fit at the Parkville dealership and have been pleased w the service every time I have come here. Last weekend I heard a scrapi I bought my 2015 Honda Fit at the Parkville dealership and have been pleased w the service every time I have come here. Last weekend I heard a scraping noise under the front of my car, the undercarriage had come loose and was dragging. Not only did the dealership fit me in for an appointment two hours after I called about the problem, but they fixed it and did not even charge me. I had been so afraid it would be a costly repair, which I cannot afford right now and was so relieved to have it taken care of so quickly and completely free of charge. Thank you, Ricky and the Parkville Honda team! Everyone there is very nice and helpful. More
Excellent service and customer care! Hi, I purchased my 2009 Honda Fit at the Parkville store. The experience has been excellent from the day I purchased the car all the way through today Hi, I purchased my 2009 Honda Fit at the Parkville store. The experience has been excellent from the day I purchased the car all the way through today! They have provided outstanding service for me. When I was so ill I could not stay to wait for the car, the manager Steve, arranged for me to have a rental car at their expense. Also, when my air conditioning broke, Steve and Ricky helped me to work with Honda to see if there was an extended warranty on the particular issue I had. When they were repairing the AC, the compressor fell apart and Honda covered that at no cost and again provided me a rental car because the work would not be completed until the next day. I had Mark as a service adviser for that repair and he's always a pleasure to work with. Everyone there is so nice and has gone above and beyond to help me with my car and I am so grateful! When repairs are not needed, they let you know. I feel like I get excellent service and can trust the recommendations that I receive. I also love the fast track. That's been great for me. The check out is very easy and the girl who works there is friendly and efficient. Thanks to everyone at this center, especially Steve, Ricky and Mark. Your kindness and customer care is much appreciated! More
Awesome Customer Service in Towson the techs at Towson Heritage Honda are excellent- Big Shoutout to Robert Lee the Shuttle driver is excellent-he makes you feel comfortable and a profe the techs at Towson Heritage Honda are excellent- Big Shoutout to Robert Lee the Shuttle driver is excellent-he makes you feel comfortable and a professional driver always on time & courteous More
Excellent Honda service A customer friendly service service center that I have used for many years and multiple Hondas. Service advisers Al, Eric, and Kim (and others) have h A customer friendly service service center that I have used for many years and multiple Hondas. Service advisers Al, Eric, and Kim (and others) have helped tremendously. Of course, with Hondas there are very few problems, but when necessary I go to this Honda Service Center on York Road in Towson, Maryland. Also, if necessary, they will give you a ride to work or home. Robert Lee, who is a driver for the service center, is a safe , friendly driver that I particularly like. More
Great Service at Heritage Honda Parkville I was in for an oil change three days ago and as usual received excellent service. Ricky Gibson was my advisor that day and I was very pleased. Ever I was in for an oil change three days ago and as usual received excellent service. Ricky Gibson was my advisor that day and I was very pleased. Every time I have gone to Heritage Parkville, I have gotten the best care and very fair prices for the service they render. Kudos to everyone there. A. Mitchell More