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Heritage Honda Parkville

Baltimore, MD

4.9
3,146 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,146 reviews

December 15, 2015

Our growing family As our family was growing, we needed to trade in our trailblazer for a minivan. We only could afford so much. So we came back to Gary. He was able to More

by Melody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2015 -

Heritage Honda Parkville responded

Hi Melody, thank you so much for the great review! We are very happy to hear that you had another wonderful purchasing experience while working with Gary and we will certainly share your encouraging thoughts with him. We hope you and your family are enjoying your new minivan and please feel free to contact us should you have any questions! Thanks so much, Heritage Honda Parkville.

December 15, 2015

Great Car/Great Price/Great Service My wife and I needed a new car in a hurry. We went to visit Heritage Honda. Gary Burlage was very patient and very educated. He went above and beyond More

by Jerry/Jen Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2015 -

Heritage Honda Parkville responded

Hi Jerry/Jen Davis, thank you very much for your heartfelt response. We are pleased to hear that you had a great car buying experience with Gary and that he was able to assist you both in selecting the perfect vehicle. We will certainly share your thoughtful comments with him! If you should need any future maintenance services performed, please do not hesitate to contact us. We would love to see you! Thanks again Jerry/Jen Davis and we hope you both have a wonderful day. Happy driving!

December 11, 2015

I can't stop going back From sales to management to finance, I couldn't have asked for a better experience. I bought 3 Hondas through this dealership, and I'll definitely be More

by JimmyRiley7808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Meade
December 10, 2015

Mega repeat customer! I've bought so many vehicles there and have always received great service from sale to maintenance. Always love going there and love Hondas. They real More

by sherteza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler
December 06, 2015

Very helpful and competent. I had a great experience with Reggie Snowden. He is very knowledgeable and he did a great job of getting me through the mounds of paperwork so i coul More

by howardmd43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie Snowden
October 27, 2015

Couldn't Be Happier Awesome place to buy a car! The process of buying my first car (a certified 2013 Civic) was a breeze. Jeff Beck was great to work with! He def More

by klaflamme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beck
Oct 28, 2015 -

Heritage Honda Parkville responded

Greetings klaflamme, thank you for your extremely complimentary review. Heritage Honda Parkville works extremely hard to ensure each customer receives a superior experience, and we take great pride in knowing your visit was a memorable one. We will be sure to share your compliments and feed back with Jeff and the rest of the team. Should you have any questions or need service or maintenance performed on your new 2013 Honda Civic, please do not hesitate to call of drop in. Thank you again klaflamme for your thoughtful review.

Oct 28, 2015 -

Heritage Honda Parkville responded

Greetings klaflamme, thank you for your extremely complimentary review. Heritage Honda Parkville works extremely hard to ensure each customer receives a superior experience, and we take great pride in knowing your visit was a memorable one. We will be sure to share your compliments and feed back with Jeff and the rest of the team. Should you have any questions or need service or maintenance performed on your new 2013 Honda Civic, please do not hesitate to call of drop in. Thank you again klaflamme for your thoughtful review.

September 28, 2015

Great experience I had a great experience with Samuel. He went above and beyond getting me the Odyssey that I wanted. Everyone at the dealership were friendly to our y More

by lianasullivan
Recommend Dealer
Yes
Employees Worked With
Samuel
Oct 06, 2015 -

Heritage Honda Parkville responded

Thank you lianasullivan for the positive feedback. We are happy to hear that Samuel was able to assist you with your new Honda purchase and will be sure to share your kind thoughts with him. If you should be in need of any future vehicle assistance, please do not hesitate to contact us! We hope you and your family are enjoying your new Honda Odyssey. Happy driving!

September 25, 2015

Happiness I just love Dora, Gary Burlage and the heritage crew. Glad I purchased my pilot. Wonderful truck. Worth the trip around the beltway that's for sure. E More

by Gwen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 09, 2015 -

Heritage Honda Parkville responded

Good morning Gwen. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Gwen and have a great day!

September 25, 2015

Great experience I applied for a car loan, wasn't really expecting a call from anyone. I just testing the waters to see if i could get financed but wasn't seriously lo More

by james234lop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Robinson
Oct 09, 2015 -

Heritage Honda Parkville responded

Greetings james234lop! Thank you for stopping by Heritage Honda Parkville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 22, 2015

The Finance Department a Nightnare I have previously purchased vehicles from Heritage. However, I recently experienced a financial hardship which changed my financial status. I found m More

by Neveragain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance Advisor
Sep 23, 2015 -

Heritage Honda Parkville responded

We appreciate your feedback about Heritage Honda Parkville and are sorry to hear you were disappointed after your visit to our Sales Department. We try to be as understanding and helpful as possible but there are certain funding requirements that must be met in order to complete a purchase in a timely manner. It is never our intention to anger our customers; we must follow the financial stipulations enforced by the banking system. If you would like to further discuss, or have additional questions and concerns, please reach out to our General Manager, Bill Starr, at bstarr@mileone.com or 410-663-7130. Thank you for your time and consideration.

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