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Heritage Honda Parkville

Baltimore, MD

4.9
3,146 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,146 reviews

April 07, 2016

4th time I bought here I just bought my 4th Honda Civic from Heritage Honda last night. I have consistently had positive experiences. I find the staff to be patient and trus More

by HeatherH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler and Seth., Todd Pegler, Seth Bond
Apr 07, 2016 -

Heritage Honda Parkville responded

Good afternoon Heather! Heritage Honda Parkville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you Heather, and be sure to visit us soon!

March 24, 2016

OUTSTANDING Buying Experience From the moment of my arrival, I knew I was in the right dealership! Tony Grant, Used Car Sales Manager set me at ease that he would make every attem More

by dlcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Starr, Tony Grant, Rob Jacobson, Seth Bond, Bill Starr, Seth Bond, Rob Jacobson
Apr 07, 2016 -

Heritage Honda Parkville responded

Thank you for your encouraging review of Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much!

February 14, 2016

Excellent service I received excellent service from Heritage Honda service department. The Assistant Service Manager, Dora Norman was extremely helpful to me. I would More

by KirtMunden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman
Mar 04, 2016 -

Heritage Honda Parkville responded

Hello, Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Dora Norman and the team! Thank you again for your review.

Mar 04, 2016 -

Heritage Honda Parkville responded

Hello, Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Dora Norman and the team! Thank you again for your review.

Mar 04, 2016 -

Heritage Honda Parkville responded

Hello, Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Dora Norman and the team! Thank you again for your review.

Mar 04, 2016 -

Heritage Honda Parkville responded

Hello, Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Dora Norman and the team! Thank you again for your review.

January 23, 2016

Recent Purchase of 2016 Honda Odyssey I'm very pleased with my experience purchasing a new 2016 Honda Odyssey from Heritage Honda, Parkville, Md. I contacted a couple of other Honda deale More

by OldsguyRandy
Recommend Dealer
Yes
Employees Worked With
Jamie Caslin, Jamie Caslin
Mar 04, 2016 -

Heritage Honda Parkville responded

Thank you for your heartfelt response! We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Jamie Caslin lead you to your new 2016 Honda Odyssey, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Honda Parkville. Thank you again Randy and have a great day!

January 16, 2016

Great experience! Derrick was fantastic! I went in knowing exactly what we wanted and that's what Derrick helped me get! The process was extremely painless and straight More

by Abigail.Selway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Showacre, Derrick Showacre
Mar 04, 2016 -

Heritage Honda Parkville responded

Hello Abigail, Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Derrick Showacre and the team! Thank you again for your review.

January 15, 2016

Highly Recommend Heritage Honda Parkville I had a very positive buying experience with Heritage Honda Parkville, this was the most comfortable I have ever been buying a car. I wasn't even rea More

by Chris - Nottingham, MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Caslin, Jamie Caslin
Mar 04, 2016 -

Heritage Honda Parkville responded

Heritage Honda Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new CRV. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

January 13, 2016

Made car buying easy! I purchased my car at the end of the year during the car deal frenzy. Things were hectic and busy at the dealership. We never felt rushed, never fel More

by saxy46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jager, Rick Jager
Mar 04, 2016 -

Heritage Honda Parkville responded

Good afternoon! In response to your review, I want to take the time to thank you for praising Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

January 13, 2016

2nd time around I just bought my 2nd FIT here. Ken Davis was my sales rep 7 years ago and I liked him so much that I specifically came to HH Parkville to work with More

by tia2maia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Ken Davis
Mar 04, 2016 -

Heritage Honda Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Ken Davis lead you to your new FIT, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Honda Parkville. Thank you again and have a great day!

January 11, 2016

Great Customer Service! My sales experience was great! Reginald Snowden is a great salesperson who took time to explain and answer every question I had. My new car from Heri More

by Walter2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Snowden, Reggie Snowden
Mar 04, 2016 -

Heritage Honda Parkville responded

Thank you Walter for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Walter.

January 09, 2016

Loving My New Honda Accord I had an excellent buying experience at Heritage Honda in Parkville. I am grateful for the patience and excellent customer service that I received fr More

by 2016 Accord AAA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jacobson, Rob Jacobson
Mar 04, 2016 -

Heritage Honda Parkville responded

Heritage Honda Parkville appreciates your considerate review. We are pleased to hear that your experience at with us was a great one! Please do not hesitate to stop by with your new 2016 Honda Accord for a checkup! Thank you again for the highly praised feedback.

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