Heritage Honda Parkville

Felt like dealing with an old friend Dealing with Gary was a pleasure. He took of everything and it was as smooth as could be. I recommend Gary for any future purchases. Dealing with Gary was a pleasure. He took of everything and it was as smooth as could be. I recommend Gary for any future purchases. More

Honda CRV purchase After several weeks of looking for a new vehicle, we decided to go to the Heritage Honda Parkville. Mr. Lou Persico was our sales person. He did not p After several weeks of looking for a new vehicle, we decided to go to the Heritage Honda Parkville. Mr. Lou Persico was our sales person. He did not pressure us and answered numerous questions we had about the vehicle, options and financing. He as very patient with us. After working out a deal that was acceptable to all involved, we purchased our 2016 CRV. More

Great sales rep Working with Rob Jacobson was fund and rewarding. He's knowledgeable, friendly and helpful. His assistance with my vehicle your was fantastic and I wi Working with Rob Jacobson was fund and rewarding. He's knowledgeable, friendly and helpful. His assistance with my vehicle your was fantastic and I will certainly find him on my next purchase or recommend him. More

Fast and Efficient Had an issue with the AC fan. Appt started on time. Parts were preordered. Repair finished in the time I was told. All questions answered. Had an issue with the AC fan. Appt started on time. Parts were preordered. Repair finished in the time I was told. All questions answered. More

Best experience in purchasing a new car I recently went the Heritage Honda Parkville location and left there feeling like I was family. It was my first new car purchase in Maryland as I jus I recently went the Heritage Honda Parkville location and left there feeling like I was family. It was my first new car purchase in Maryland as I just moved to the area in August. Originally went to look at the Pilot but when that didn't work out I set my sights on a 2016 CR-V EX . Well from start to the final handshake I never felt so comfortable dealing with people . Lou Persico was my first contact and he did everything he could including getting my grandson crayons to occupy his time while we hashed out details. Lou was so willing to discuss the pros and cons of many of my many requests. After a few hours of chatting my hopes of purchasing a new vehicle became a reality. Chuck, the sales manager, also played a large part in our "family decision". I have had the car 4 days now and can honestly say I have received numerous calls and emails checking back on how things are going thus far. My answer was the same with each contact " amazing". Without reservations I would recommend anyone looking for a vehicle to try Heritage Hona Parkville first and. I really believe they won't have to go anywhere else. Thanks again Bill More

Gary Burlage I've purchased 2 cars from Gary at Heritage. Both times, the experience has been great. No pressure from him and he is very knowledgeable. I have r I've purchased 2 cars from Gary at Heritage. Both times, the experience has been great. No pressure from him and he is very knowledgeable. I have recommended several friends to Gary and they have all been extremely pleased. I won't go anywhere else. More

Customers are treated like royalty Painless buying experience coupled with being able to call for assistance for the life of the car makes Gary Burlage & Heritage my go to when I need a Painless buying experience coupled with being able to call for assistance for the life of the car makes Gary Burlage & Heritage my go to when I need a vehicle. More

Excellent Customer Service! I will shop at Heritage Honda Parkville forever. Gary Burlage is the reason I keep coming back! Best place to do business. In and out! I will shop at Heritage Honda Parkville forever. Gary Burlage is the reason I keep coming back! Best place to do business. In and out! More

Was very pleased with customer service Was highly pleased with cashier/ receptionist service.. Ruth A... At Towson..Very friendly and helpful !!!she is always a pleasure to deal with when I Was highly pleased with cashier/ receptionist service.. Ruth A... At Towson..Very friendly and helpful !!!she is always a pleasure to deal with when I visit this Honda Service Center More

Absolutely amazing. I actually went in to get my Accord looked at and drove in a brand new 2016 Honda Civic. Blake asked me how I felt about trading it in. That was the b I actually went in to get my Accord looked at and drove in a brand new 2016 Honda Civic. Blake asked me how I felt about trading it in. That was the best idea. He got me over to Jeffery Beck and he was AMAZINGG.. He helped me out so much. He was caring, friendly, and very helpful and I couldn't thank him enough. He followed up with me today and asked how everything was. That is greatly appreciated. Thank you Herritage Honda Parkville for making my experience as awesome as it was.. -Ayanna More