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Heritage Honda Parkville

Baltimore, MD

4.9
3,216 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,216 reviews

October 03, 2017

Fast, knowledgable trustworthy Nick Sutton was a fantastic individual to work with. He walked me through all my questions and helped me get a great trade in value for my previous Ho More

by Ian0427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Nick Sutton
Oct 24, 2017 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

October 02, 2017

Excellent customer service very caring always suggest what I need and and I take her advice hours are great and location is great as well More

by Trump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Oct 24, 2017 -

Heritage Honda Parkville responded

Thank you for taking the time to review us! Heritage Hyundai Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 30, 2017

Great service! We've worked with Gary for several years now. He is always friendly and accommodating. He answered our questions and stayed beyond his scheduled work More

by Kmcg86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2017 -

Heritage Honda Parkville responded

Good afternoon. Heritage Honda Parkville is delighted to hear that your car buying experience was a memorable one! We are also pleased that Gary was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

September 29, 2017

Buying new 2018 odyssey I purchased my 2018 Honda Odyssey touring Thursday June 15 2017. My sales representative William Thomas was a pleasure to do business with. He listene More

by White T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thomas, Dustin Goodman
Oct 20, 2017 -

Heritage Honda Parkville responded

Thank you for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

September 27, 2017

My First Car Buying Experience I came to Heritage Honda looking to purchase a 2017 Honda Civic EX-T. As soon as I walked into the business, I was greeted by Charollete Marsheck. I i More

by JET25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Charlotte Marsheck
Oct 18, 2017 -

Heritage Honda Parkville responded

Thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new 2017 Honda Civic! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again and have a great day.

September 25, 2017

Wonderful! Went to to buy a Suv with my dad that couldn't speak English to well. Gary Burlage took great care of us. He was very helpful and helped us buy the ri More

by CRVbuyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Bond
Oct 18, 2017 -

Heritage Honda Parkville responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Gary and the team! If you should have any further questions or want a little more insight on your Honda, please don’t hesitate to contact us! We would love to work with you again soon.

September 25, 2017

Great Service William was great! He was very helpful and informative! I will definitely be back to see him. If you're looking to buy a car he's the guy to go to! More

by Erin Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thomas
Oct 18, 2017 -

Heritage Honda Parkville responded

Thank you for your heartfelt response Erin. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that William led you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Honda Parkville. Thank you again Erin and have a great day!

September 24, 2017

Awesome Dealership Easy to deal with and great place to buy a Honda. My salesman was top notch. Gary Burlage was very knowledgeable about every car on the lot. Great exp More

by GetTint4106611661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 24, 2017

Excellent salesman Experience was nothing less than top notch. Gary is experienced,thorough and can be trusted by his word. Just about everyone in my family has eith More

by steelers fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

September 24, 2017

Love that Dark Olive! Nick Sutton was an excellent salesman. Very approachable and easy to communicate with. He explained everything that I needed to know about my new CR-V More

by L Sawczuk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sardelis, Nick Sutton
Oct 18, 2017 -

Heritage Honda Parkville responded

Thank you for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. We will be sure to share your kind comments with Nick Sutton and our team. Thank you again for the wonderful feedback and we hope to work with you soon.

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