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Heritage Honda Parkville

Baltimore, MD

4.9
3,147 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,147 reviews

April 05, 2017

EXCELLENT SERVICE This is my eighth Honda and I must said the service I received for Bob stroud was outstanding, Bob was: Polite courteous friendly personable EX More

by hondagirl8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Stroud (Honda MileOne Pikesville, MD), Bob Stroud
March 28, 2017

When a dfficult trade in turn into a great new car experienc I was having trouble with a difficult trade in but when i spoke with the sales rep Anthony Witherspoon things started to look up. He was very attentiv More

by shaunW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Witherspoon, Anthony Witherspoon
Mar 31, 2017 -

Heritage Honda Parkville responded

Thank you Shaun for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Shaun and we hope to see you soon.

March 21, 2017

I would buy there again! I'm not your average car buying customer. I am detail oriented and I know the cars sometimes better than the salesman I am working with. Hopefully, be More

by amseagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico, Lou Persico
Mar 23, 2017 -

Heritage Honda Parkville responded

Hello! Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Lou Persico and the team! Thank you again for your review.

March 11, 2017

Complimentary Remarks I am working with Erin Lober for a while. Erin has excellent customer service skills. She is always tactful, courteous, shows great empathy to a co More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober, Erin Lober
March 03, 2017

Getting service was so easy The entire process was so easy from the time I scheduled the service. I chose the day I would drop off my vehicle. From the time I pulled up to the More

by MaryK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Mar 03, 2017 -

Heritage Honda Parkville responded

Good morning Mary! Thank you so much for your kind comments. Heritage Honda Parkville is pleased to hear that your service experience with us was a great one! We welcome you to stay in touch and please feel free to contact us with any further service needs. Thank you again Mary for the highly praised review.

February 28, 2017

Go see Gary Burlage for your next Honda purchase! I purchased a CPO Honda Pilot this past weekend from Gary Burlage. Buying a car can be an intimidating and daunting experience but honestly it was li More

by Kimvasilakis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Goodman, Dustin Goodman
Mar 02, 2017 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

February 24, 2017

Awesome Experience We were in the market for a new car and my sister in law recommended Rob Jacobson At Heritage Honda. I have purchased many cars and have to say this More

by Happy Car Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jacobson, Rob Jacobson
Mar 02, 2017 -

Heritage Honda Parkville responded

Thank you for your encouraging review of Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Honda Parkville.

February 21, 2017

Best car buying experiance in almost 40 years Lou Persico from the start made me feel at ease, he explained every step of the way making sure I knew all the details about the vehicle I wanted and More

by Matthew1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Persico, Lou Persico
Mar 02, 2017 -

Heritage Honda Parkville responded

Matthew, thank you for your complimentary feedback of Heritage Honda Parkville. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

February 21, 2017

Great new vehicle purchase experience I purchased a new Honda Ridgeline. The price we settled on was the lowest offered compared to any other dealer in the area. The process was straight f More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jacobson, Rob Jacobson
Mar 02, 2017 -

Heritage Honda Parkville responded

Good afternoon! Heritage Honda Parkville would like to personally thank you for taking the time to write this extremely positive review. We love hearing from our customers but a response like yours truly makes our day. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you John, and be sure to visit us soon!

February 17, 2017

Used CRV purchase I was not planning to replace my vehicle until later in spring but due to an accident had no choice but to shop for a vehicle much sooner. I explaine More

by MaryK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis, Mark Sowder
Mar 02, 2017 -

Heritage Honda Parkville responded

Thank you Mary for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you again.

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