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Heritage Honda Parkville

Baltimore, MD

4.9
3,216 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,216 reviews

October 23, 2017

Excellent service I am very pleased with the purchase of my Honda Accord at Heritage Honda. My salesman Rob Jacobson was friendly, knowledgeable and produced a no nonse More

by DmacD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Jacobson
Dec 13, 2017 -

Heritage Honda Parkville responded

Hello! Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Rob Jacobson and the team! Thank you again for your review.

October 23, 2017

No pressure experience Todd Pegler is my go to guy! He always helps me out and is more concerned about my needs than upselling. He is very easy to work with and is very know More

by Paul C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler, Chuck Sardelis
Dec 13, 2017 -

Heritage Honda Parkville responded

Paul- Thank you for your encouraging review of Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Honda Parkville.

October 22, 2017

My 5th Honda I have bought several Honda’s from Heritage and always work with Gary Burlage. He is very courteous, knowledgeable, and professional. I highly recomme More

by 5Hondas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Roland
Dec 12, 2017 -

Heritage Honda Parkville responded

Thank you for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

October 22, 2017

Great Car Buying Experience! Charlotte Marsheck, the salesperson who helped me buy my Fit, is awesome. She called me right after I requested information, she sent me an email off More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Charlotte Marsheck
Dec 12, 2017 -

Heritage Honda Parkville responded

Good afternoon Ellen. In response to your review, I want to take the time to thank you for praising Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Ellen and be sure to stop by soon!

October 21, 2017

2nd Certified Pre Owned Honda I purchased my 1999 Certified Pre Owned Honda Accord in 2003 and decided to go back to Heritage Honda to purchase my next Pre Owned Honda. My 1999 Ac More

by BSig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Thomas
Dec 11, 2017 -

Heritage Honda Parkville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Honda Parkville, and we will make sure to share these kind words with William Thomas and our team! Let us know if you need anything in the future, and thanks again!

October 21, 2017

They put me in a car that I could afford I was in control the whole time in purchasing my car what I wanted how much I wanted to spend They stayed focused on what I wanted More

by James004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Roland, Dustin Goodman, Rob Jacobson
Dec 11, 2017 -

Heritage Honda Parkville responded

Good afternoon James. In response to your review, I want to take the time to thank you for praising Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again James and be sure to stop by soon!

October 17, 2017

Gary is awesome! Gary was extremely patient, thorough and accommodating during review of my options. His experience is evident, he’s embraced the changing auto tech, a More

by Rybread500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Sardelis
Dec 01, 2017 -

Heritage Honda Parkville responded

Hello! Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Gary Burlage and the team! Thank you again for your review.

October 17, 2017

Honda Accord 2017 Friendly, fast , honest , not pushy , Ken is a nice guy salesman . All the other gentleman were great too. Go check it out they have some great car More

by Heather Bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Dec 01, 2017 -

Heritage Honda Parkville responded

Heritage Honda Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2017, Honda Accord. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

October 16, 2017

Typical experience A typical trip to a used car dealer. Call talk about a car agree on price. Get there and “it just sold sorry but hey we have this other car that you More

by Just by it
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Goodman, Brian Liggins, Nick Sutton
Nov 30, 2017 -

Heritage Honda Parkville responded

Thank you for sharing your experience at Heritage Honda Parkville. We strive to provide all customers with a memorable experience and sincerely apologize if this did not occur; this is never our intention. We would like to opportunity to restore your faith in Heritage Honda Parkville. At your most convenient time please contact our General Manager, Bill Starr, at bstarr@mileone.com. We would like to obtain more details about your experience. Thank you and we hope to continue working with you.

October 15, 2017

Oil chanhe Mark was extremely nice and informative. He expulsiones everything’s with patience. I also did not wait long, especially since I had previously made a More

by Bdromero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Nov 20, 2017 -

Heritage Honda Parkville responded

Greetings! Thank you for stopping by Heritage Honda Parkville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

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