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Heritage Honda Parkville

Baltimore, MD

4.9
3,216 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,216 reviews

November 11, 2017

Car purchase My overall experience at Honda Heritage was excellent. The staff were professional and welcoming. I’m very pleased with my car and the purchase price. More

by Jessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Goodman
Jan 30, 2018 -

Heritage Honda Parkville responded

Heritage Honda Parkville appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new vehicle for a checkup! Thank you again Jessica for the highly praised feedback.

November 11, 2017

Excellent Salesman! A big thanks to Ken Davis for no pressure, honest, straightforward customer service! Hands down, best car salesman I've worked with. Purchased a new v More

by Lora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Jan 30, 2018 -

Heritage Honda Parkville responded

Lora - Thank you for your encouraging review of Heritage Honda Parkville. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage Honda Parkville.

November 10, 2017

Turned my frown upside down !! Awesome ! I had been searching for a car and became extremely frustrated with the outcome from the previous dealerships. From the moment i walked into the deale More

by Sfrancis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Bond
Jan 25, 2018 -

Heritage Honda Parkville responded

Thank you for taking the time to review us! Heritage Honda Parkville strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

November 08, 2017

Quick, excellent service I was in a bind for a new car when my vehicle unexpectedly totaled. Jeff was the first person to greet me and start helping me look for my next ride. More

by Nate W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beck
Jan 25, 2018 -

Heritage Honda Parkville responded

Hello Nate. Heritage Honda Parkville would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Jeff Beck and the team! Thank you again for your review.

November 06, 2017

Go See Charlotte! Went to 4 dealerships in total while looking for a car. Ended up going with Charlotte Marsheck from Heritage to purchase a new Accord. She was excel More

by SToro6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bond, Charlotte Marsheck
Jan 25, 2018 -

Heritage Honda Parkville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Seth Bond and Charlotte Marsheck led you to your new Honda Accord, and we will certainly share your feedback with them. Please do not hesitate to call or pop back in to see us at Heritage Honda Parkville. Thank you again and have a great day!

November 02, 2017

Great experience I had a great experience at Heritage Honda. I never felt pressured to make a purchase. Todd and the other staff members were very accommodating and mo More

by Marianned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Pegler
Jan 10, 2018 -

Heritage Honda Parkville responded

Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day! We are so pleased to hear that you had an excellent experience at Heritage Honda Parkville, and we will make sure to share these kind words with Todd Pegler and our team! Let us know if you need anything in the future, and thanks again!

November 01, 2017

Purchase of 2018 Accord Gary was very accommodating in helping choose the right vehicle for me. He is extremely knowledgeable and thoroughly explained all the features of the More

by Jeremy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Bond
Jan 10, 2018 -

Heritage Honda Parkville responded

Heritage Honda Parkville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new 2018, Honda Accord. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

October 31, 2017

Very happy customer I've had so many family members buy cars here so I had to come check it out. Everyone at the dealership is very nice but I got lucky with Gary! Gary B More

by Savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2018 -

Heritage Honda Parkville responded

Good afternoon Savannah. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Savannah and have a great day!

October 30, 2017

Purchase - Honda accord EX - Manual Tracked down a new 2017 Honda Accord EX - Manual....and the buying experience and support was excellent. From Sales, Finance to IT support...all was p More

by Buff77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hal Neat, Dustin Goodman
Jan 05, 2018 -

Heritage Honda Parkville responded

Good afternoon. In response to your review, I want to take the time to thank you for praising our dealership. Heritage Honda Parkville works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

October 24, 2017

Great Salesman / Experience I highly recommend Heritage Honda, especially my salesman Rob Jacobson ... He was wonderful! He was extremely knowledgeable, fun and NOT pushy. I plan More

by Kimmyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Sardelis, Rob Jacobson
Dec 15, 2017 -

Heritage Honda Parkville responded

Hi Kimmy - Thank you for sharing your experience at Heritage Honda Parkville. We are committed to providing all customers with a memorable experience and are thrilled to know when we have succeeded. Please continue using Heritage Honda Parkville for all of your vehicles needs, as we love working with you. Thank you Kimmy and we look forward to working with you again soon.

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