Heritage Honda Parkville

Loving my Honda Pilot I try to take time out to acknowledge when I have been provided exceptional customer service. For the last few months, I was searching for the right I try to take time out to acknowledge when I have been provided exceptional customer service. For the last few months, I was searching for the right vehicle that suited me and my family's needs and eventually landed on a Certified Pre-owned Honda Pilot. Then it took another month or two to figure out my finances, all the options I really wanted, and to locate a dealership that had a vehicle that matched my exact specifications. During that time there were many showroom visits to various Baltimore area dealers, test drives and my kid climbing over the seats of lots of shiny new cars. My experience was that not all sales folks were as accommodating of my situation having a boisterous 3 year old zipping through the sale floor, thus my visit to Heritage Honda Parkville exceeded my expectations. Lastly, My sales Representative Gary Burlage was incredibly professional made the sales process painless and ultimately provided me with a vehicle that I 'm sure I will enjoy for years to come. In short, I'm a happy customer. More

Great experience Seth and Anthony made it an enjoyable car buying experience. Seth really knew his stuff and worked with me to make sure all my options were in my budg Seth and Anthony made it an enjoyable car buying experience. Seth really knew his stuff and worked with me to make sure all my options were in my budget. Anthony was knowledgeable and willing to answer any questions about my big decision. His sense of humor was very helpful when I was nervous. More

New Honda Very helpful person. Provides great service. Very dedicated to work. Provide customer with as much service and accommodation as possible. Also a fun p Very helpful person. Provides great service. Very dedicated to work. Provide customer with as much service and accommodation as possible. Also a fun people to speak to. More

Highly recommend Mr. William Thomas Very helpful sales person, we went to three other dealerships but Mr. Thomas and his great service was the reason that we bought the car from this dea Very helpful sales person, we went to three other dealerships but Mr. Thomas and his great service was the reason that we bought the car from this dealership. More

Highly recommend William Thomas Went to Honda Parkville yesterday. I feel lucky that we were assigned to Willam. He has been very patient and extremely friendly. Thanks to him, our Went to Honda Parkville yesterday. I feel lucky that we were assigned to Willam. He has been very patient and extremely friendly. Thanks to him, our time in Honda Parkville was smooth and pleasant. Highly recommend him! More

William Thomas is excellent Two week s later still offered for me to come by a visit to go over any question. But since he did such a great job I have none. I posted his pardon Two week s later still offered for me to come by a visit to go over any question. But since he did such a great job I have none. I posted his pardon my FB too. Thank you William (guitarman). More

William Thomas Is THe Man!!! I purchased a new car on Saturday, July 22, 2017. My salesman was William Thomas. Though I was nervous because I'd not purchased an auto in over 10 I purchased a new car on Saturday, July 22, 2017. My salesman was William Thomas. Though I was nervous because I'd not purchased an auto in over 10 years, Mr. Thomas made me feel right at home! He was professional,and patient, as he gathered all the necessary info, and genuinely took care of me! At each step of the process, he always asked if I had any questions. Once the deal was done, he took the time to show me how to "use" my new car, and said anytime I had a question, just give him a call. I never once felt he was rushing things through just to make a sale. I was so pleased in fact, that my daughter and I returned two weeks later and we purchased a new car for her. Mr. Thomas made purchasing a car a really pleasant experience -- keep him!!! More

Favorite person in the world William was the best car salesman there is , he is so friendly and we could not stop laughing the entire time! He will take care of you and even sing William was the best car salesman there is , he is so friendly and we could not stop laughing the entire time! He will take care of you and even sing in your brand new car with you! Hahah he's so kind and I'd recommend him over anyone!! Love ya William! More

great experience!! My car was totaled and Ken Davis found me the exact car I wanted for a fantastic price. I bombarded him with questions and his patience was unreal con My car was totaled and Ken Davis found me the exact car I wanted for a fantastic price. I bombarded him with questions and his patience was unreal considering how much time I took. this was a great car buying experience! I highly recommend Ken and the whole Heritage team. I also want to thank Jarad Aull in the body shop for waiting after his work day was over to allow me to get some valuables that were in my car. This is the third car I have bought from Ken and the Heritage team and will not be my last for me and my family! More