Heritage Honda Parkville

Great place to purchase I spent the afternoon at this dealership, and was treated with kindness and respect. These folks know what they're doing and they have your best inte I spent the afternoon at this dealership, and was treated with kindness and respect. These folks know what they're doing and they have your best interest at heart, you won't walk away disappointed. So many times my car purchasing experience has been a headache, not this time. They tell you what to expect and they follow through. Charlotte Marsheck sold me a vehicle and the finance manager was exceptional. His clear explanation of my options, with no pressure to purchase, made the decisions easy. I have excellent warranty coverage and an affordable payment for my budget. I am very happy with my purchase; I can't say enough about this group. A-Plus for these folks. More

Excellent first time car buying experience Went in expecting just to test drive and maybe get a quote on a new car. Made my first purchase only a few hours later. Ken made the process very easy Went in expecting just to test drive and maybe get a quote on a new car. Made my first purchase only a few hours later. Ken made the process very easy and helped us find exactly what we needed for the right price. Couldn't be happier. More

Simply Put, Don Nixdorff is the Best Don Nixdorff was really helpful in every way and made the journey smooth. I enjoyed working with him and would recommend Don Nixdorff any time of the Don Nixdorff was really helpful in every way and made the journey smooth. I enjoyed working with him and would recommend Don Nixdorff any time of the day. More

Great service Nice staff who were very friendly. Two cons that prevent a full five star rating: 1) I stepped away for 30 minutes prior to starting all the paper wo Nice staff who were very friendly. Two cons that prevent a full five star rating: 1) I stepped away for 30 minutes prior to starting all the paper work because I hadn't eaten all afternoon. When I returned, I learned that they almost sold the car to another customer, even though I specifically said I'd be back shortly. 2) there were issues with the paperwork because of my address not matching on my drivers license. I mentioned several times I was in the military and offered to show copies of my lease and other proof of residency. Only when a manager came over and learned that I was military were we able to proceed. More

Tim Is Excellent Tim helped us choose the best features for our new Pilot. He set up our phones with the Android Auto System and instructed us on the use of major mech Tim helped us choose the best features for our new Pilot. He set up our phones with the Android Auto System and instructed us on the use of major mechanical controls. And Tim ensured that our new car was ready for pickup and everything worked as it should. More

Excellent Experience My husband and I bought our first car from Jeff Beck. He was excellent, professional, and honest. We felt he had our best interests in mind the whole My husband and I bought our first car from Jeff Beck. He was excellent, professional, and honest. We felt he had our best interests in mind the whole time and did not try to deceive us. Jeff got us an excellent price on the car and was able to find the exact model and color, despite it being at another dealership. He works efficiently and stayed in communication with us so we were always in the know. We will definitely contact Jeff when we need our next car. More

Bought a car Gary Burlage was very professional and straight forward. The process was easy. Gary Burlage explain the process every step of the way. I will defi Gary Burlage was very professional and straight forward. The process was easy. Gary Burlage explain the process every step of the way. I will definitely recommend Heritage and Gary Burlage. I enjoyed the car buying experience. More

Friendly Dependable Knowledgable Rob is a dedicated employee! He was consistent, dependable, and informative. He was eager to please and pleasant to work with. He took the time to ans Rob is a dedicated employee! He was consistent, dependable, and informative. He was eager to please and pleasant to work with. He took the time to answer and explain any questions and provided us with the best service! When we arrived to pick up the vehicle it was all ready to go. He took the time to review and set up features of the vehicle. I would highly recommend this dealership and Rob to others for a job well done! More

A smooth purchasing experience Buying a brand new car for me was at first a nervous experience. However, Rob and his colleagues made everything smooth. I would like to say that a go Buying a brand new car for me was at first a nervous experience. However, Rob and his colleagues made everything smooth. I would like to say that a good deal depends on the appreciation of values from both sides, and a positive purchasing experience builds upon how much efforts the salers put to fulfill customer’s requests. Overall, I recommend their team and appreciate the awesome guidance from Rob and his coworkers. I expect to experience more customer service and maintenance here in the future. More

New car purchase Heritage Honda is the best place to buy a Honda. We have bought 8 Hondas over the years and Heritage has always provided outstanding service, excellen Heritage Honda is the best place to buy a Honda. We have bought 8 Hondas over the years and Heritage has always provided outstanding service, excellent information, and competitive prices. Ken Davis is knowledgable, patient, and thorough. We also have our Hondas serviced at Heritage and have found them to be honest, competent, and fairly priced. More