Heritage Honda Parkville

I’m a very satisfied customer. I’ve been using Heritage Honda for many years (one Accord, two Civics and now a Fit). I have been impressed with the service I have received and will I’ve been using Heritage Honda for many years (one Accord, two Civics and now a Fit). I have been impressed with the service I have received and will continue to be a customer. More

Thorough excellent service, reasonable price. Mark Sowder, service advisor, got me in quickly for a brake job. The work cost less than another dealership and Franchise, also took care of a airbag Mark Sowder, service advisor, got me in quickly for a brake job. The work cost less than another dealership and Franchise, also took care of a airbag recall others missed. Very cordial. I believe the service guys did extra tweaking because the car (2010 Accord) drove nicer than it has in a while. More

Wait time is ridiculous Went into shop for a simple change of oil and rotate tires. Visit lasted more then 2 hours when people who came in after me had up and left a hour bef Went into shop for a simple change of oil and rotate tires. Visit lasted more then 2 hours when people who came in after me had up and left a hour before I did More

Excellent Customer Service I had the pleasure of getting my car serviced at Honda by Mr. Garrett Powell and his customer service and knowledge was excellent and he was friendly I had the pleasure of getting my car serviced at Honda by Mr. Garrett Powell and his customer service and knowledge was excellent and he was friendly as well. More

Good experience Our experience in getting our new Honda was great as the staff made it easy from selection of our car to finance process, providing information about Our experience in getting our new Honda was great as the staff made it easy from selection of our car to finance process, providing information about the car with confidence. Thank you!! More

Best Time Buying a Car?! We stopped to see some of the Pilots they had listed online. After visiting three other dealerships. As soon as we walked in we were greeted quite w We stopped to see some of the Pilots they had listed online. After visiting three other dealerships. As soon as we walked in we were greeted quite warmly. Joe Nagel was our dealer. And he'll be our dealer for future cars. He worked with us until he found my husband exactly what he was looking for. He went above and beyond to close this sale AND make us happy. The managers were informative AND fair at negotiating the price of the vehicle. There was a bit of a blip with financing but in the end we walked away quite happy when everything was signed. Heritage Honda Parkville, Joe, Jim and others who assisted made buying a car a great experience. They all had a great sense of humor also, much appreciated! Thank you! More

Excellent service I was in the market for a new car due to the death of my current. Lou was very helpful and never over-bearing. He asked if it was okay to contact me f I was in the market for a new car due to the death of my current. Lou was very helpful and never over-bearing. He asked if it was okay to contact me further after our initial visit. When I reached out that I decided to go with Honda, Lou on his personal time called me and then sent me the financing information need to get the process started. He was always on time for our appointments. He even warmed the loaner car up for me when my new vehicle was getting additional features installed. Dustin in finance was also wonderful. Purchasing this car was the last thing I wanted to do so while for most this would be a happy moment I was far from happy. Dustin made it his mission to make cheer me up about my new purchase. He was also fast and efficient. More

Great Experience ! I really enjoyed the customer service that was displayed. Charlotte helped me throughout the entire process with very helpful information. The finance I really enjoyed the customer service that was displayed. Charlotte helped me throughout the entire process with very helpful information. The finance experience was great as well !! More

From Anxious to Excited! This was truly a wonderful experience. I am an anxious person and can often become overwhelmed when it comes to such a big decision or purchase. Jeff This was truly a wonderful experience. I am an anxious person and can often become overwhelmed when it comes to such a big decision or purchase. Jeff made the experience very quick and painless. Often times a salesperson can be pushy and impatient but that was not the case at Heritage Honda Parkville. I was not certain what I wanted but he was patient and understanding as I worked through the process of choosing a vehicle that was perfect for me. After several test drives, a few emails, and a couple of text messages....I found my "new" car. I would highly recommend Jeff and the Heritage Honda staff to anyone looking to purchase a vehicle. You guys rock!!!! More