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Heritage Honda Parkville
Baltimore, MD
3,302 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,302 reviews
December 07, 2024
I had a wonderful experience working with Erin Natzke when I bought my new Accord Hybrid. The service was friendly and the process was much faster and easier than I expected. when I bought my new Accord Hybrid. The service was friendly and the process was much faster and easier than I expected. More
by KirtMunden
Employees Worked With
December 07, 2024
Erin N. took fabulous care of us today; I had called ahead with a few questions and she had everything all ready and waiting for us. It was a smooth and effi took fabulous care of us today; I had called ahead with a few questions and she had everything all ready and waiting for us. It was a smooth and efficient process and I'm grateful for her slick handling of our sale. Thanks, Erin! More
by Rebecca S.
Employees Worked With
December 06, 2024
Erin was awesome! She helped make my car purchase 100 times easier. She was patient and informative. She helped make my car purchase 100 times easier. She was patient and informative. More
by shiya_hines
Employees Worked With
December 04, 2024
Nick was amazing at showing me my options, and making sure I understood which cars would be best for me! sure I understood which cars would be best for me! More
by Asenathmiller
Employees Worked With
December 02, 2024
I have always had a great experience at this dealership! The reason why I continue to use Heritage for all of my service needs, is due to my experience with an EXCELLENT Service Advisor, Mr. Ed Jones!! His The reason why I continue to use Heritage for all of my service needs, is due to my experience with an EXCELLENT Service Advisor, Mr. Ed Jones!! His knowledge and genuine personal manner is so appreciated and important to me! He truly cares for his customers and their needs! More
by Kim
Employees Worked With
Ed Jones
December 02, 2024
Heritage puts the customer first and excels at providing what seems a lost art these days...customer service. I have been coming here for years and have had only positive experiences. Quality work, respect, what seems a lost art these days...customer service. I have been coming here for years and have had only positive experiences. Quality work, respect, courtesy, thorough explanations, timely and expedient repairs. More
by Torquewrench
Employees Worked With
Ed Jones, Service Advisor
December 01, 2024
I have been dealing with this dealership for years and Edward Jones demonstrates great customer service .He is responsive and always willing to assist in finding solutions to problems incurred Edward Jones demonstrates great customer service .He is responsive and always willing to assist in finding solutions to problems incurred More
by Honda57
Employees Worked With
Edward Jones
December 01, 2024
great service! our second time working with erin. in and out. love to come see erin! our second time working with erin. in and out. love to come see erin! More
by samayabrown99
December 01, 2024
Charlotte Marsheck made my recent experience at Heritage Honda Parkville amazing. She listened to me, explained important new features of the model I was unfamiliar with, and most of all she made me feel co Honda Parkville amazing. She listened to me, explained important new features of the model I was unfamiliar with, and most of all she made me feel comfortable. She put extra effort into making sure my experience was worry-free. I felt very well taken care of by Charlotte, and I am happy and confident in my newly purchased 2020 Honda CRV EX-L. I would highly recommend consulting with her! More
by Ashley W.
