Heritage Honda Bel Air - Service Center

Quick and easy! Tony Icenroad is the best! He explains everything that was done this time & what my options are for next time. Give him a raise! Tony Icenroad is the best! He explains everything that was done this time & what my options are for next time. Give him a raise! More

Julie was very attentive and knowledgeable. I appreciated all she did for me today, with both my cars. I appreciated all she did for me today, with both my cars. More

I had some electrical issues with my car the kept recurring. Tony from Heritage Honda worked with me to make sure I understood the issues and tried to find the best possible deal for me given how man recurring. Tony from Heritage Honda worked with me to make sure I understood the issues and tried to find the best possible deal for me given how many times I had to come back. He kept me updated throughout the whole process, he was kind, attentive, and very understanding throughout the whole process. I feel like most dealerahips I've encountered push maintenance on you, but i did not feel pressured at all. They made me feel very comfortable. Highly recommend More

Nick was very, very helpful. He made my experience seamless and easy. Communicated greatly and was able to have me in and out efficiently. He made my experience seamless and easy. Communicated greatly and was able to have me in and out efficiently. More

Used them several times. .. excellent service each time. People are friendly and the waiting area is clean and welcoming .. excellent service each time. People are friendly and the waiting area is clean and welcoming More

Service advisor Julie was very pleasant to work with. Service was completed in a much shorter time than anticipated. Service was completed in a much shorter time than anticipated. More

Nick Sloan was a great help and pleasant to work with during my Honda Service. Personable and friendly! during my Honda Service. Personable and friendly! More

Tony is a honest kind and friendly person. He goes far and beyond for customers. I rate him a 💯 He goes far and beyond for customers. I rate him a 💯 More

Tony Icenroad is by far the best service advisor I have ever worked with. He truly cares about the customer and has built trust through his service. I have never felt more at ease about the services provid ever worked with. He truly cares about the customer and has built trust through his service. I have never felt more at ease about the services provided or the recommendations made. More

Chris Martinez at Heritage Honda in Bel Air provides incredible service! We ran over a large metal road sign at high speed, causing who-knows-what damage to the underside of our car. Chris took the tim incredible service! We ran over a large metal road sign at high speed, causing who-knows-what damage to the underside of our car. Chris took the time to road test and diagnose the problem. He found and corrected everything that was causing our new car to ride rough. What a relief! He even sent a shuttle to pick me up at my home which is 30 minutes away! To top ot off, he charged me less than another repair outfit charged me recently for doing nothing to my other car! I have never been happier with a service experience! Thank you Chris! More