Heritage Honda Bel Air

It was a hassle-free process and I would definitely recommend Bel Air Honda. I initially worked with Brooke Manesh, their internet associate, to arrive at an agreed upon price. Brooke was a pleasure to recommend Bel Air Honda. I initially worked with Brooke Manesh, their internet associate, to arrive at an agreed upon price. Brooke was a pleasure to work with, and responds in a very timely manner. Upon arriving at the dealership, I worked with Michael Dowdy. I was apprehensive at first as I had already had a written agreement with Brooke, and was concerned that Mike would not honor the numbers. As it turns out, Mike just took Brooke's documentation and processed everything based off that. There were no hidden fees or surprises. The only extra I had to pay were dealer installed accessories (splash guards, wheel locks, nitrogen air) that were already installed so there was no getting around that. I had noticed as well that all dealers seem to do this to all their cars as an added "feature" (i.e. extra profit). The price I got was very good though so I didn't mind. The whole process was lengthy (2.5 hours) but dealing with Mike was a stress-free experience and at no time did I feel that I was being taken advantage of. I have a very negative view of car dealerships but Bel Air Honda definitely has made me reconsider that view. Thanks again to Mike and Brooke, the car is great! More

I call, I get the runaround--told once that "the guys were all busy making deals at the end of the month, so no one would return (my) call." If you pick up your car and the right service person is guys were all busy making deals at the end of the month, so no one would return (my) call." If you pick up your car and the right service person isn't there, no car. If you pick up your when open, but after service hours, tough. If you see "Chat available now," you may find, as I did, that you send a message and wait for the reply, but don't get one--the chat person left, which you find out when you write again to find out what happened. I was lucky once, though; a mechanic ran around the place and found my car keys. Too bad such a good car doesn't have a better representative in Harford County. More

Colin, who handled my purchase, gave us a disarming and relieving welcome on our arriving at the dealership. His friendliness, patience, considerateness and unique sense of humor brought a sense of peace t relieving welcome on our arriving at the dealership. His friendliness, patience, considerateness and unique sense of humor brought a sense of peace to mind, whether in the negotiation of pricing or the eventual paperwork for the purchase. The dealership was fairly efficient in being able to process all the necessary paperwork within one business day, which I do appreciate. More

This was our second car purchase with Max and he didn't disappoint! We picked the car we wanted, quickly negotiated the price, signed the papers and drove off. It could not have been smoother or faster. disappoint! We picked the car we wanted, quickly negotiated the price, signed the papers and drove off. It could not have been smoother or faster. Thanks Max! We will definitely send friends your way. More

First off, let me say that this was the best car buying experience I have ever had. My husband and I visited 3 other dealerships before coming here and they were terrible terrible TERRIBLE. I almost gave experience I have ever had. My husband and I visited 3 other dealerships before coming here and they were terrible terrible TERRIBLE. I almost gave up on Honda until I randomly googled and found Bel-Air Honda. I sent a price inquiry and immediately, their internet sales rep, Brooke emailed me back. I emailed her back and forth telling her what I wanted and she was very helpful in answering all of my questions. BelAir Honda's service and treatment of their customers went above and beyond my expectations. It was a stress free process and I felt like they had my best interests at heart. Max was GREAT! Super nice, extremely helpful and he made sure that all of our car buying needs were met. They gave me a great price on a new 2013 Honda Accord LX and they gave me a great price on my trade-in. They didn't have the color I wanted on the lot, yet they transported it from another dealership (and they didn't try to charge me extra like another dealership tried to do!)...They are just awesome and you can tell that they have great management at Bel-Air Honda. Even though I live one hour away from the dealership, it was definitely well worth the trip... BTW I absolutely LOVE my new Accord! More

Mike was very patient, informative and friendly. The dealership had a good inventory to choose from. Sale pricing and a quality product persuaded us to purchase from this dealer. Our finance guy was a dealership had a good inventory to choose from. Sale pricing and a quality product persuaded us to purchase from this dealer. Our finance guy was also very friendly and knowledgable. Great service, and great experience buying a new Honda from this dealer! Thank you!! More

When Im seeking to buy a car, my first action is always contacting Rick Tassone at Belair Honda. Rick has helped me with the purchase of 4 cars. I am totally pleased with his experience and knowledge of contacting Rick Tassone at Belair Honda. Rick has helped me with the purchase of 4 cars. I am totally pleased with his experience and knowledge of the cars that are being considered. I cant imagine going anywhere else and dealing with any other employee. He's easy going/no pressure style is appealing. He listens to what you are interested in, what you are able to consider and works "his magic". Thank you Rick for always making me an extremely satisfied customer. More

I felt very welcome at this dealership! I enjoyed myself and left feeling very informed about my new car. I would recommend this dealership to anyone who loves Hondas, great customer service, and freshly ba and left feeling very informed about my new car. I would recommend this dealership to anyone who loves Hondas, great customer service, and freshly baked cookies! More

It was a pleasure to coming your dealership, Phil made us feel comfort and he was easy to work with. He is someone I would recommended anyone to come see if they are interested in get a good vehicle. feel comfort and he was easy to work with. He is someone I would recommended anyone to come see if they are interested in get a good vehicle. More

Great car buying eperience, friendly sales personnel, would recommend Bel Air Honda to anyone purchasing a new Honda or used car, we were so happy with our Honda CRV purchase that we went back three week would recommend Bel Air Honda to anyone purchasing a new Honda or used car, we were so happy with our Honda CRV purchase that we went back three weeks later and purchased another one More