Heritage Honda Bel Air

After visiting another dealer and ready to purchase a vehicle with that dealer, I decided to stop by Bel Air Honda and look at the CRV before going through with the purchase. I was met at the door of B vehicle with that dealer, I decided to stop by Bel Air Honda and look at the CRV before going through with the purchase. I was met at the door of Bel Air Honda by Benjamin Morgan who welcomed me with a friendly smile and offered to talk with me about what I was looking for in a vehicle. From the very start, he made me feel comfortable, explained all the options in the various models of the CRV and helped me decide which one best suited my desires and needs. Benjamin made me feel comfortable, at ease and confident that he was looking out for my best interest. After deciding on which model we thought would be best for me, we took a test drive during which he explained all the features of the car. I was very impressed with his knowledge of the vehicle, his patience in explaining the operating features and his ability to put me at ease as I drove it for the first time . He took my 2002 Camaro to have it evaluated for trade in value and worked up a price on the CRV for me. Having given him no idea of what I had in mind to spend, he came back with a very good price and a great trade in value for my car. At this point, I was pretty much sold but wanted my husband and son to see the vehicle. Benjamin suggested I take the vehicle home with me overnight so they could see it and so that I could experience driving the vehicle in more than just an "around the block" situation. I was very reluctant and nervous but he assured me it was fine and encouraged me to have the experience. I AM SO GLAD THAT I FINALLY AGREED. It made all the difference in the world to have the experience of driving it on the open road and convinced me that I really liked the vehicle (even though I was nervous at first). My husband and son loved the vehicle also, but they convinced me to go up a model from the LX to the EX in order to get some additional features they thought I should have. I called Benjamin and he took care of getting me the new price quote, working with me on the price I wanted, and locating the EX in the color I wanted. All this was done over the phone and once again, he responded to my calls promptly and with the information I needed. He was able to locate my car and get it back to Bel Air Honda that evening from Hagerstown. I picked up my new vehicle the next day and I LOVE IT. Benjamin had everything ready for me and best of all, I know he will be there for me in the coming weeks if I have any questions. I feel very fortunate that I was able to work with him. He is an ASSET to the dealership. I have already spread the word to friends and neighbors about the wonderful experience I had with Benjamin at Bel Air Honda. I am encouraging my husband to work with Ben when he purchases a vehicle in the near future. Thank you, Ben!!! More

When I take my car to Bel air Honda for service, I see Chrissy Richmond exclusively! She has a great personality and is a pleasure to deal with! She sees to it that my car is serviced properly, and lets m Chrissy Richmond exclusively! She has a great personality and is a pleasure to deal with! She sees to it that my car is serviced properly, and lets me know what service is due in the near future! I have the utmost confidence in Chrissy Richmond looking out for me, the customer! She is definitely a huge asset to Bel Air Honda Service Department, and the impact of her actions bring credit to her, the Service Department, and the entire dealership! I feel very good about bringing my car in for service when it's due since I'd rather pay for routine maintenance than deal with BIG, unexpected expenses I'd have to pay for not getting routine maintenance. My son now owns the 2004 Accord V-6 coupe I bought new at Bel Air Honda. I saw to it that recommended service was done during the time I owned it. I constantly got compliments on how well it looked and performed - people were amazed it was a 2004! Before he took ownership, I asked Chrissy Richmond what I should have done so my son wouldn't have to deal with any issues for at least two years. The services Chrissy recommended were performed, as well as the purchase of new Michelin tires. Yes, Bel Air Honda sells tires at prices that compete very well with any tire outfit around here! I have peace of mind, knowing my son doesn't have to worry about his car. If you have a car and care about it, take it to Bel Air Honda for routine maintenance and see Chrissy Richmond! Mike Ferry, Havre de Grace More

My experience was grat. Well attended to and in time. Taking time to explain to me what is to be done. My waiting period was not long. Taking time to explain to me what is to be done. My waiting period was not long. More

On my first visit with Bel Air Honda and salesperson Rich Tassone, I felt very comfortable. Following Rich did a great job of showing me and explaining all the details on the 2014 Accord in which I had an in Tassone, I felt very comfortable. Following Rich did a great job of showing me and explaining all the details on the 2014 Accord in which I had an interest. I have purchased many cars during my life and I found this be a very easy transaction. I certainly will recommend this company and salesperson. More

I brought my 2006 Civic in for paint repair which was covered by Honda. Everything went smoothly. The paint job was fantastic. The service was outstanding. Ashley even made arrangements with the rent covered by Honda. Everything went smoothly. The paint job was fantastic. The service was outstanding. Ashley even made arrangements with the rental car company for me. Fresh baked cookies and coffee while you wait. I've always been treated well every time I've had my car in for service. Go Honda. Go Bel Air Honda. More

The service at Bel Air Honda is excellent. I came in for an oil change and Chrissy came over to greet me immediately. Whenever I bring my Honda in for service, if I don’t see Chrissy or she is busy with an an oil change and Chrissy came over to greet me immediately. Whenever I bring my Honda in for service, if I don’t see Chrissy or she is busy with another customer, I will always wait for her. She always lets me know when the Honda is due for the next service. If you are serious about keeping your car in great shape, like I am, I would definitely recommend the service department at Bel Air Honda. More

Overall Good experience for first time Honda Buyer. Internet experience with Asley was extremely positive and she was very responsive and Em was knowledgeable and attentive to detail. Got the car we Internet experience with Asley was extremely positive and she was very responsive and Em was knowledgeable and attentive to detail. Got the car we wanted at the price we expected to pay. More

My daughter and I have both purchased Hondas during the past year. Rick Tassone was the salesman both times and made the buying experience very pleasant. There was no hard sell and no pressure. He was m past year. Rick Tassone was the salesman both times and made the buying experience very pleasant. There was no hard sell and no pressure. He was more concerned that we found the vehicle that we wanted. We were always treated with respect and got two good deals on our cars. It was my daughters first time buying a car so I wanted to make certain everything went as it should. I needn't have worried as Rick was fabulous to deal with and was straight forward about the pricing! More

I was very pleased with my recent purchasing experience with Bel Air Honda. The employees were very friendly, polite and knowledgeable. Ashley was very prompt to respond to our early inquiries as we used t with Bel Air Honda. The employees were very friendly, polite and knowledgeable. Ashley was very prompt to respond to our early inquiries as we used the company web site to begin the process. Rick and Lan answered all our questions and concerns especially those that pertained to the myriad of new technology. Our negotiations for our trade in and the final price were fair and reasonable. I will be pleased to recommend these professionals and Bel Air Honda to my family and friends. What a team!!! I feel that this sales team and dealership rates a 5 in all catagories. More