Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Phil greeted us promptly and was a breeze to work with. He was juggling two sales, but always made sure to let us know the status of our sale. Everything was explained in detail and I left totally understa He was juggling two sales, but always made sure to let us know the status of our sale. Everything was explained in detail and I left totally understanding my purchase. Mike helped us on the financial side and gave us all of our options and worked with us to get a better price. Everyone was friendly and great to work with. More
The folks at Bel Air Honda were very friendly to deal with, did not try any 'tricks' and answered all of my questions in a timely and professional manner. We were not looking forward to purchasing a new with, did not try any 'tricks' and answered all of my questions in a timely and professional manner. We were not looking forward to purchasing a new vehicle, but all of our worries were put to rest. There was no undue pressure to purchase, nor was there any wrestling over price. They gave us a fair price and a great vehicle. More
Ashleigh was the first sales person to respond to my internet request from a total of 8 dealerships, on a Sunday no less! Still haven't heard from some dealers almost a month later. She answered my qu internet request from a total of 8 dealerships, on a Sunday no less! Still haven't heard from some dealers almost a month later. She answered my questions promptly, gave me an excellent price for the new car and my trade. Bel Air beat the dealers who did finally respond by almost $5000. Best buying experience I ever had with a car dealer! More
On our third visit to showroom..and numerous calls back and forth and agreement with price over phone...Chris and his "boss" had no firkin clue about price discussed on phone with day time salesman. We wer and forth and agreement with price over phone...Chris and his "boss" had no firkin clue about price discussed on phone with day time salesman. We were left in the cubicle while he was out at the desk discussing the price no regards to our time not letting us know what was going on. We were then asked to show them the price heritage Honda was going to sell the to us. When we ask for lowest price I don't expect to have to produce paper from another dealer. I am not happy with bel air Honda at all. I would have rather gone to heritage to purchase. I WILL NEVER recommend bel air Honda in fact I am telling all my family and friends about my experience More
JR knew the vehicle inside & out, and the sales manager was receptive to my negotiation efforts. All were polite, courteous and helpful. I recommend JR to anyone looking for a new vehicle. manager was receptive to my negotiation efforts. All were polite, courteous and helpful. I recommend JR to anyone looking for a new vehicle. More
Bel Air Honda is the greatest dealership i have ever been to they have great employees and are very friendly I would strongly recommend this dealer ship I love my 2001 Toyota Avalon i bought from them! to they have great employees and are very friendly I would strongly recommend this dealer ship I love my 2001 Toyota Avalon i bought from them! More
I knew exactly what I wanted before arriving so that made it easy. Unfortunately the person I worked with before arriving wasnt in so I basically had to start fresh with a new person. I was pre-approved thro it easy. Unfortunately the person I worked with before arriving wasnt in so I basically had to start fresh with a new person. I was pre-approved through Honda Financial Services for the vehicle yet the dealership made me fill out a credit application anyways and was attempting to run a second credit check until I got HFS on the phone and they told them to just call to verify my information instead of doing the credit report. That was wasted time... It took 6 hours of me, my wife and two young kids sitting doing nothing for no apparenet reason before we saw the finance guy and finally signed for the vehicle. The personnel were very nice and they had fresh cookies so that was nice and a playroom for the kids. Other than the really long wait, our service was great. More
Wayne Laubach, thank for your help with the purchase of Wayne Laubach, thank for your help with the purchase of the Titan pickup. Service corrected the issue fast, accurate and no charge as you said they w Wayne Laubach, thank for your help with the purchase of the Titan pickup. Service corrected the issue fast, accurate and no charge as you said they would. This is why I purchase from a reputable dealer..... Tip for anyone purchasing a used car- If you have an issue with the vehicle do not deal with the used sales manager, take it to the service dept, they treat you great and will take take of the issue. More
We are very satisfied our purchase of Honda CRV at Bel Air Honda. Friendly people and good service were impressed us. We gained experience there, and we would definitely to refer Bel Air Honda to our frie Air Honda. Friendly people and good service were impressed us. We gained experience there, and we would definitely to refer Bel Air Honda to our friends and family to purchase Honda in the future. Thank you Mike for all you’ve been done for us!! Mike Wishing you have good sellings! LEI More
I am a student on a budget and I had a great experience here. I was very nervous about buy my first car and Mike was very understanding. I went in with an idea of what I wanted and was given all the inform here. I was very nervous about buy my first car and Mike was very understanding. I went in with an idea of what I wanted and was given all the information I needed to make a choice that I felt comfortable with. Some people can go into a dealership and just buy a car without a second thought, but this was a huge purchase for me. When I finally left the dealership with my car I knew I had made the right choice! Mike was extremely patient (and he needed to be considering I changed my mind a hundred times) and extremely friendly. When I came back in to finally buy the car Mike wasn't in, he dropped everything he was doing and came right in to make sure that I was working with someone I felt comfortable with. Overall a good experience! More