Heritage Honda Bel Air

Wonderful/ Top Notch The moment I arrived at Belair Honda I was greeted by Rick Tassone with open arms and a open mind. I never felt like this was a one sided affair when The moment I arrived at Belair Honda I was greeted by Rick Tassone with open arms and a open mind. I never felt like this was a one sided affair when buying my new Honda. Rick listened to my wants, needs, and concerns. He answered every question I had in reguards to my purchase. by the time we were done with my test drive, I felt at ease and knew that if my financing went thru I was going to buy a new Honda without having to go any where else. PS before I was at belair Honda I was at 2 other dealerships with comparable vehicles and pricing. Rick I can only say Sir you blew them out the water, none of them were even close, my hat is off to you. and thanks a million for introducing me to the other staff thru out the dealership. All in all best way to sum this up is if your looking for a Honda heres the place to come. the customer service Before, During, and After my purchase was of the best. When I left there driving my new Honda I left feeling, this is the beginning not the end. More

Thank You Chrissy!!! I count on Bel Air Honda’s service department to help me maintain my Hondas. I have a wonder relationship with Chrissy Richmond. She is always court I count on Bel Air Honda’s service department to help me maintain my Hondas. I have a wonder relationship with Chrissy Richmond. She is always courteous and polite. She always greets me by my name and notifies the Honda technician, Jason Ray (JRay), that I’m there. I am very fortunate that I have both to help me keep my vehicles in excellent shape. The wait is always reasonable for any service. Chrissy always lets me of when my next service will be due. I would not take my vehicles anywhere else for service!!! Thank you Chrissy and JRay. More

Enjoyable Experience From the moment of my first phone call to schedule the appointment, the whole experience was an enjoyable one. Transfer from the main line to the serv From the moment of my first phone call to schedule the appointment, the whole experience was an enjoyable one. Transfer from the main line to the service adviser took only 10 seconds, and one minute later she got all the information she wanted from me (name, and which car needed service, when I wanted it serviced), and soon the appointment is made. A confirmation popped up on my cellphone email! A day before the appointment, i got a reminder email from the manager. Dropping off the car was enjoyable too - the garage door opened automatically and I was greeted by the service adviser. She scanned a bar code on the car with an iPad and she knew everything about the service. When the adviser called me about the check-up results, I had bad cellphone signal. So she emailed me the whole report, which I responded a little later when the signal was better. I was running a little late to pick up my car. The manager greeted me and explained to me about the service and what else needed to be done - in the order or priority. I felt I was out of a doctor's office while I was driving home. More

Excellent Service Once again, I had a very pleasant experience with Bel Air Honda, in particular, with my service advisor, Chrissy Richmond. The Driver's Position selec Once again, I had a very pleasant experience with Bel Air Honda, in particular, with my service advisor, Chrissy Richmond. The Driver's Position selector buttons had stopped working. Chrissy Richmond was there to greet me as I pulled my car into the service area bay. While writing up the service order, the staff had checked the wheel alignment of my car. Turns out the seat-position sensor had stopped working and will need to be replaced. Ms. Richmond advised me they would have to order a replacement sensor, and will contact me when it comes in. I have the utmost confidence in the abilities of the service department to accurately diagnose and repair issues when they arise. My car being a Honda, purchased at Bel Air Honda, has the good fortune of very few occurrences of issues that need repair. As a side note, the fresh-baked cookies in the waiting area are a nice treat! More

Best service I've been coming to this dealership for over 9 years. The only reason I still come is because the service and customer attention that I receive from m I've been coming to this dealership for over 9 years. The only reason I still come is because the service and customer attention that I receive from my service rep Ms. Richmond. She does a great job and I'm very pleased with her customer service. More

Service with a smile I will definitely be using Bel Air Honda for any future repairs/service. Chrissy was a pleasure to deal with she provided a no nonsense experience tha I will definitely be using Bel Air Honda for any future repairs/service. Chrissy was a pleasure to deal with she provided a no nonsense experience that defines good service. I felt 100% safe driving my 2008 Honda Fit out on the road today. More

service Crissy is the person I always go too when I need work on my van. She is honest and very friendly. She has the customers best interest at heart. I have Crissy is the person I always go too when I need work on my van. She is honest and very friendly. She has the customers best interest at heart. I have been a customer for 7 years and I think Chrissy is awesome! More

Lease deal Great sales team, great car and a wonderful overall expirence. Wayne was very accommodating, and even though he was very busy kept us in the loop, and Great sales team, great car and a wonderful overall expirence. Wayne was very accommodating, and even though he was very busy kept us in the loop, and made it a quick expirence. More