Heritage Honda Bel Air

Our new 2018 honda accord Thanks jerry and your staff for for selling us our 2018 Honda Accord, little did we know after buying many cars in the past , that you and your staff Thanks jerry and your staff for for selling us our 2018 Honda Accord, little did we know after buying many cars in the past , that you and your staff was above fair and getting the job done in a timely matter and even had our color by the next day, thanks again once a proud honda owner, and hope my husband lets me drive it soon lol More

Excellent customer service and satisfaction! On 4/14/18 my husband and I were taking my Honda CRV 2013 to this service center for an oil change. While we were waiting we decided to walk around a On 4/14/18 my husband and I were taking my Honda CRV 2013 to this service center for an oil change. While we were waiting we decided to walk around and look at the 2018 CRV's, as we were receiving letters stating that you wanted to buy my current Honda and would give me a great trade in value. Dave Testani was directing us around the lot, showing us the CRV's that were comparable to what I had. He was explaining and showing us all the new changes and features in the last 5 years. We were very impressed with what we saw. He offered us a test drive which unfortunately at that time I had an appt that day. But we set up a time for the following Sat 4/21/18 and met again with Dave. I took it for a test drive and was amazed. Here I was, only in for an oil change and I wound up buying a brand new 2018 Honda CRV and driving it right off the lot! Many thanks to Dave and Brian for your help on 4/14/18. And more thanks to Dave again, Chris and Andy for wrapping up the sale on 4/21/18. And even though all the new features on my vehicle are a bit overwhelming at the moment, Dave assured me I could call or come back at any time with any questions. Dave even followed up by calling me this week and checking to see that everything was going well. So who could ask for more than that?! Everyone is just so great and friendly and helpful. Excellent customer service - you guys ROCK!!!!!! Thank you all so much! More

Quick and easy Didn't really plan on buying a car tonight but we found a nice clean used car for our son at a fair price so made the leap. All in all a very nice exp Didn't really plan on buying a car tonight but we found a nice clean used car for our son at a fair price so made the leap. All in all a very nice experience without any pressure even when it came to talking about warrantees and add ons. More

Eric Keller was great and very professional. Eric went out of his way accomadate us for a low price used vehicle, he is a consummate professional. Lan Greer helped us initially but due to a fami Eric went out of his way accomadate us for a low price used vehicle, he is a consummate professional. Lan Greer helped us initially but due to a family emergency turned us over to Eric Keller who maintained the same level of professionalism that Ms. Greer intitated with us. More

Very Helpful Service Rep - Jim Every time i come to get work on my car Jim is typically who helps me. I appreciate his candor and that he is a straight shooter. He is always focu Every time i come to get work on my car Jim is typically who helps me. I appreciate his candor and that he is a straight shooter. He is always focused on ensuring i leave driving a safe and reliable car. Thank you. More

Easy experience I love Bel Air / Hertiage Honda. Great service - love the waiting area- A big thank you to Jim for all his help. Much appreciated the communicatio I love Bel Air / Hertiage Honda. Great service - love the waiting area- A big thank you to Jim for all his help. Much appreciated the communication while car was being checked. Also like the check list showing all items ok- Thanks again for the great service . More

Maintenance Jim was awesome! I will be back again! Great service and great prices. Close and convenient! I will never go anywhere else heritage Honda bel air is t Jim was awesome! I will be back again! Great service and great prices. Close and convenient! I will never go anywhere else heritage Honda bel air is the best around! More

A experience everyone needs to experience! Words can't describe how easy Jerry Kalb was to work with! Very friendly, not pushy & very knowledgeable. Huge shout out also to Eugene Papaleo at Her Words can't describe how easy Jerry Kalb was to work with! Very friendly, not pushy & very knowledgeable. Huge shout out also to Eugene Papaleo at Heritage Mazda for recommending me to the dealership. Chris Schroeder was a straight shooter just like Jerry. No pressure from either one. Also when you don't feel comfortable going into the finance office there's a guy named Scott Cheuvront. Scott will not pressure you into buying anything extra. He's super knowledgeable and will lay it out very nice for you to understand. He will let you make your own decision with not making you feel you have to buy. Overall my experience there if I could I would buy more cars tomorrow. If your second-guessing yourself about where to buy. Just stop in and talk to those three. You will understand why I praised them. Also respected Tim Althoff for congratulating me when he didn't have any work into my deal. Like I said everyone I ran into in there where very helpful and nice! Thanks again everyone. Keep up the hard work! I'll enjoy my 2018 Honda Accord Sport! More

Nicole made the sale.b My experience with Nicole was fantastic from start to finish. She was very polite and super accommodating and attentive . I really appreciated how she My experience with Nicole was fantastic from start to finish. She was very polite and super accommodating and attentive . I really appreciated how she facilitated everything so quickly. I was impressed More

Informative and professional I just wanted to take a moment to say if your looking for a new Honda and don't visit heritage Honda you could be making a mistake. My salesperson Nic I just wanted to take a moment to say if your looking for a new Honda and don't visit heritage Honda you could be making a mistake. My salesperson Nicole was so helpful and patient throughout the whole process. I also want to say thanks to Tim and Scott for making the whole process easy and pain free. This is my second purchase from heritage Honda in belair and it won't be my last!!!! More