Heritage Honda Bel Air

Pushy salesman, jack said deal won't be there tomorrow Jack was very pushy on Saturday he said the deal wouldn't be there on Monday. I'm an Army Vet and did not like the way my wife and I were treated. He Jack was very pushy on Saturday he said the deal wouldn't be there on Monday. I'm an Army Vet and did not like the way my wife and I were treated. He was bragging about how he is top sales at this dealership, and he makes deals happen. (not this one). We like the dealership and Honda but took our business elsewhere on Monday. We bought a Honda Accord. The dealership staff was nice, but sorry about the 2 star review. More

New Honda Accord We just bought a new Honda Accord at Heritage Honda of Bel Air. Our salesman, Chris Donahoo, was friendly, attentive, and extremely knowledgeable abou We just bought a new Honda Accord at Heritage Honda of Bel Air. Our salesman, Chris Donahoo, was friendly, attentive, and extremely knowledgeable about each of the models we looked at. We feel that we got a very fair price on the vehicle we purchased. We would recommend buying a car from this dealership. More

Great Experience I've been buying Honda's for over two decades and when my "go-to" Salesperson retired, I needed to find the right chemistry in a new Salesperson. I fo I've been buying Honda's for over two decades and when my "go-to" Salesperson retired, I needed to find the right chemistry in a new Salesperson. I found that with Eric Keller. He brought the sincerity and professionalism together that created a partnership that was both comforting and beneficial regarding the purchase of my car. I would recommend him above all others and rest assured he will get you the best price along with the car you are seeking. Don't go anywhere else! More

Nicest Saleswoman Ever Nicole didn’t sell me a car she guided me along the process and taught me so much about my Honda and how it works. She really cared about me and my n Nicole didn’t sell me a car she guided me along the process and taught me so much about my Honda and how it works. She really cared about me and my needs and got the job done. Way to go! Come see Nicole she is the best. More

Eric was great Eric Keller sent two days with us finding our white accord. We had a great experience and got the best deal of the Memorial Day sale in our opinion wo Eric Keller sent two days with us finding our white accord. We had a great experience and got the best deal of the Memorial Day sale in our opinion would buy here again in a second More

Overall pleasant experience. Salesman Jacque was incredibly knowledgeable and willing to share that knowledge no matter how many times I it took me to understand. He was very pati Salesman Jacque was incredibly knowledgeable and willing to share that knowledge no matter how many times I it took me to understand. He was very patient and confident. I would recommend this dealership and salesman to anyone More

Happy Customer! Chris Donahoo is a wonderful salesman, polite, patient, knowledgeable and extremely down to earth. Chris and Scott made my experience so easy that we Chris Donahoo is a wonderful salesman, polite, patient, knowledgeable and extremely down to earth. Chris and Scott made my experience so easy that we bought 2 cars in the same week. 2 great vehicles...2 new loyal customers. More

Excellent service. Very courting and most helpful. As much as I hate purchasing a new car--this dealership has turned it into an enjoyable experience. Eric Keller was simply over the top when it came t As much as I hate purchasing a new car--this dealership has turned it into an enjoyable experience. Eric Keller was simply over the top when it came to knowing our needs and helping us make a decision. I would recommend him to everyone. Have my brand new CRV less than a week and love it. Thank you Eric! More

Excellent customer service My wife and I were shopping different cars and decided to give Honda a look. We stopped in on a very busy memorial day and were immediately greeted by My wife and I were shopping different cars and decided to give Honda a look. We stopped in on a very busy memorial day and were immediately greeted by friendly staff. Our sales consultant Jacque Brown approached us politely and began to talk with us about the different models we were interested in. We had one specific car in mind and he was more than happy to find it for us outside in the rain as we waited. His demonstration of the vehicles functions and tech was top notch and he was very informed about the car. It was refreshing to have a sales person who actually knew and understood the brand he was representing. We were still indecisive about other models and Jacque had no problem showing us civics as well as the accord we were most interested in. Once it came down to negotiations both Jacque and Chris Shroeder did an excellent job explaining things and did their jobs without making us feel uncomfortable throughout the deal negotiations. We took a bit to make our final decision and did not feel pressured. Mike Dowdy also was very friendly and professional with us. The entire staff we dealt with made our purchase experience better than we have had ever before with 10 other new car purchases. We were very happy to return to the honda brand and the buying experience within Bel Air Honda. If you are looking for a Honda we highly recommend Jacque, Chris and the other employees at Bel Air Honda. Top notch service all around. More

Great experience My husband and I were looking for a hybrid vehicle to save on gas. Nicole had a lot of information regarding the vehicle we were interested in. There My husband and I were looking for a hybrid vehicle to save on gas. Nicole had a lot of information regarding the vehicle we were interested in. There were a lot of new electric features that she took the time to show us how to use. I also like the fact that they don't force the "add on's" down your throat. More