Heritage Honda Bel Air

Exceeded expectations! I happened to be in the area & needed an oil change so I dropped in to schedule it. Not only did the take the car in for the oil change & scheduled m I happened to be in the area & needed an oil change so I dropped in to schedule it. Not only did the take the car in for the oil change & scheduled maintenance immediately while I waited, but they completed in one-half the time they said it would take. I am very satisfied with all aspects of their service! More

Love My New Civic Thomas was very helpful and made sure all my questions were answered quickly as possible. I am extremely happy with my decision to purchase my 2015 C Thomas was very helpful and made sure all my questions were answered quickly as possible. I am extremely happy with my decision to purchase my 2015 Civic through Bel Air Honda and will be recommending this dealership to friends and family. More

Charged me, but forgot to perform service I brought my Odyssey in for a recall, oil change, and a broken tail light. First, it took quite awhile to have ticket written up when I dropped the ca I brought my Odyssey in for a recall, oil change, and a broken tail light. First, it took quite awhile to have ticket written up when I dropped the car off the night before. The next day, I arrived, and it took 45 minutes to locate my keys. When the car was finally delivered as complete, and I had paid for everything due, I left to run errands. I was surprised and frustrated to walk around the back of the vehicle to get groceries and notice the tail light was not repaired. Makes me wonder if the other items were done either. I am losing faith in the dealership. More

Satisfied Chris Wilkins referred me to Rick. Rick was a true professional, & a class act. He listened to my needs & went beyond the call of duty to find me th Chris Wilkins referred me to Rick. Rick was a true professional, & a class act. He listened to my needs & went beyond the call of duty to find me the vehicle that I was looking for. This is my second purchase at Bel Air Honda. They make the purchasing of a new vehicle, a great buying experience. More

Satisfied 2 Want to Thank Chrissy for her kindness & caring when I come into have my vehicle serviced at Bel Air Honda. She takes the time to listen to your need Want to Thank Chrissy for her kindness & caring when I come into have my vehicle serviced at Bel Air Honda. She takes the time to listen to your needs & follows thru after the service has been preformed to make sure the job is done right. She makes service a pleasant experience ! Also the service tech who installed my air deflector was excellent, he took the time to make sure the job was done right. More

Awesome experience! I was and continue to be impressed about the employees and environment at Bel Air Honda! From start to finish I never felt uncomfortable or pressured I was and continue to be impressed about the employees and environment at Bel Air Honda! From start to finish I never felt uncomfortable or pressured about anything. Wayne was very patient (my husband and I have very differing opinions on cars) and he made sure to keep us within the price range we discussed. He was informative of all the features of my vehicle and showed me how to work everything. And best of all I never felt as if he was trying to push me into a sale or rush me along. This was my second purchase from Bel Air Honda (one used and one new) and I'm sure I will be back again! As well as recommend this dealer to everyone I know! Top notch! More

Perfect Had a great experience with this dealership. I was looking at my first car and honda had everything that I was looking for. From the service to the sa Had a great experience with this dealership. I was looking at my first car and honda had everything that I was looking for. From the service to the sales department everything was great. The sales department was very knowledgeable and really helped explain the car buying experience. It is no wonder my family have been loyal honda customers for the past 10+ years. More

Not pressured into buying Not annoying or pushy salesman. Very personable. Service department very knowledgeable. Helped me right away. I would definitely shop at Bel Air Honda Not annoying or pushy salesman. Very personable. Service department very knowledgeable. Helped me right away. I would definitely shop at Bel Air Honda again and recommend this dealership to family and friends. More

Excellent service experience, very caring service personnel. I had an excellent service experience at Bel Air Honda. The service personnel were very caring to my needs, have a very professional attitude and kept I had an excellent service experience at Bel Air Honda. The service personnel were very caring to my needs, have a very professional attitude and kept me informed throughout the time I was there during the service of my 2010 Honda Accord. I highly recommend using Bel Air Honda for your service needs. More

2014 Honda CR-V EX-L My partner and I came in looking to buy and finance a Honda CR-V late on a Saturday afternoon, we liked the vehicle we looked at, it was a used CR-V a My partner and I came in looking to buy and finance a Honda CR-V late on a Saturday afternoon, we liked the vehicle we looked at, it was a used CR-V and we started the process. Mike Brack (Sales) and Mike Dowdy (Finance) did what they could but without being able to talk to the actual bank we waited til Monday with a promise from both they'd follow up. Monday rolled around and both Mike B. And Mike D. Called to update but the deal just didn't work for our budget. Mike Brack then went to the New Car Manager and gave him our preferrences and price point and worked until 4pm on Monday when we got the call that we were approved for a brand new CR-V with every single perk we wanted down to the color of the exterior and interior. 3 hours later we drove off the lot in our dream car because of the hard work of these guys and Gals! We did financial paperwork with Allison who was equally as awesome to work with as everyone else had been. During the paperwork process each person who had helped search for the perfect deal came to shake our hands and share in our excitement. Trust two happy buyers and Honda Owners, go find Mike Brack and let him find you what you are looking for and be patient as he does his work! From Sales to Finance and the Administrative personnel it was a pleasure to work with you all! L and M More