Heritage Honda Bel Air

Amazing Fast customer service. Dealer was very good and fast. Chris was very kind and helped us buy a new vehicle. He worked very hard and tried very hard to Fast customer service. Dealer was very good and fast. Chris was very kind and helped us buy a new vehicle. He worked very hard and tried very hard to make us satisfied. More

Bought a used Car, Process was Quick and Chris was the best! We came in looking for 10 cars. Well long story short. Chris was able to narrow it down to 2 cars and we loved the 2nd choice enough to purchase it. I We came in looking for 10 cars. Well long story short. Chris was able to narrow it down to 2 cars and we loved the 2nd choice enough to purchase it. I highly recommend Chris Donahoo to anyone looking for a vehicle and they are unsure of what they want. He made the process simple, easy, affordable, and painless! I will be coming back here again whenever I need another vehicle and definitely will be seeing Chris again! More

Great service with Chris Donahoo Worked with a price that fit my budget with Mr Donahoo working hard answering all questions. Mr. Donahoo was great to work with and answered all ques Worked with a price that fit my budget with Mr Donahoo working hard answering all questions. Mr. Donahoo was great to work with and answered all questions or found the answer out immediately. More

2018 CRV purchase was painless We were thinking of purchasing a. new car and had done a little research on the CRV. we live very close to Heritage Honda and previously purchased a P We were thinking of purchasing a. new car and had done a little research on the CRV. we live very close to Heritage Honda and previously purchased a Pilot here but last year when I wanted to purchase a Ridgeline I had a not so good experience and ended up at another dealership for my Ridgeline. I checked Dealer Rater to see which salesperson at Heritage was getting outstanding reviews and I sent a message to Nicole. She responded immediately. We met with her and left with a 2018 Honda CRV. Both Nicole and Chris we very professional and friendly. More

Excellent Service Manager Jim Jim is fantastic. My car had issues traveling to bWI from dE and his team Fixed it. A month later a light came on (unrelated) and he did everything to Jim is fantastic. My car had issues traveling to bWI from dE and his team Fixed it. A month later a light came on (unrelated) and he did everything to get the information to my local Honda dealership (who refused to contact heritage directly). He went as far as giving me his cell to text if I have an issue or needed help. I almost had my cater towed to bel said from newark just to deal with him and not Newark. Thank you Jim! You deserve a raise! More

4Runner The transaction was great. Fast friendly and courteous. Nicole treated us with a smile and was ready to get the deal done. I would highly recommend th The transaction was great. Fast friendly and courteous. Nicole treated us with a smile and was ready to get the deal done. I would highly recommend this dealership and espiexally working with Nicole. More

Crv to pilot Nicole is wonderful to work with and takes the time to explain everything. Manager worked with the numbers on trade to make deal very possibly. Positi Nicole is wonderful to work with and takes the time to explain everything. Manager worked with the numbers on trade to make deal very possibly. Positive experience! More

CRV purchase No pressure to buy extras. All questions compently amswered. Pleasant personality. Nicole was very knowledgeable about the car. The wait area was No pressure to buy extras. All questions compently amswered. Pleasant personality. Nicole was very knowledgeable about the car. The wait area was clean. Quite satisfied with the purchase process. More

New Civic Si This is my first NEW car, and it is exactly the car I wanted! Nicole made the experience very easy and painless. In fact, it was actually a really go This is my first NEW car, and it is exactly the car I wanted! Nicole made the experience very easy and painless. In fact, it was actually a really good one! More

Pushy salesman, jack said deal won't be there tomorrow Jack was very pushy on Saturday he said the deal wouldn't be there on Monday. I'm an Army Vet and did not like the way my wife and I were treated. He Jack was very pushy on Saturday he said the deal wouldn't be there on Monday. I'm an Army Vet and did not like the way my wife and I were treated. He was bragging about how he is top sales at this dealership, and he makes deals happen. (not this one). We like the dealership and Honda but took our business elsewhere on Monday. We bought a Honda Accord. The dealership staff was nice, but sorry about the 2 star review. More