Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,602 reviews
Had a great experience. Rodney was knowledgable, friendly and made the process easy. I went to a number of dealers but felt comfortable here and they gave me top dollar for my trade in. Highly recommend Rodn and made the process easy. I went to a number of dealers but felt comfortable here and they gave me top dollar for my trade in. Highly recommend Rodney and Bel Air Honda. More
I came in for a new car at 11:00 AM and left within an hour or so with my 2013 Honda Civic. Rick was EXTEMELY helpful in the quick process and was very nice. I would recommend anyone to this dealership an hour or so with my 2013 Honda Civic. Rick was EXTEMELY helpful in the quick process and was very nice. I would recommend anyone to this dealership and specifically Rick Tassone. Six months after my purchase, the car is running fine and I couldn't be happier. More
I was really pleased with the service provided by Chrissy Richmond in the Service Dept. I did not realize my car was due for service and I called Chrissy that morning explaining that I would be out of town Richmond in the Service Dept. I did not realize my car was due for service and I called Chrissy that morning explaining that I would be out of town and I needed my car serviced. Chrissy got me in within two hours and my car was ready after a few hours more. I am really impressed with the Service Department at Bel Air Honda and the customer service Chrissy provided. More
I have received courteous and friendly service with Chrissy Richmond every time. She goes the extra mile to make sure my service is complete and accurate. I have had problems with tires and she is extr Chrissy Richmond every time. She goes the extra mile to make sure my service is complete and accurate. I have had problems with tires and she is extremely patient and I believe the problem has been corrected. More
I have always had a wonderful experience at the Bel Air Honda service department. :-) In addition, I have thoroughly enjoyed dealing with Chrissy Richmond. Chrissy has always been extremely helpful and fai Honda service department. :-) In addition, I have thoroughly enjoyed dealing with Chrissy Richmond. Chrissy has always been extremely helpful and fair in her dealings with me. Furthermore, I trust her with everything involving the service of my vehicle. :-) :-) More
Chrissy is awesome! She is always friendly when I come in and always goes above and beyond when it comes to explaining the things needing to be done on my van. I am very comfortable with her advice and I pr and always goes above and beyond when it comes to explaining the things needing to be done on my van. I am very comfortable with her advice and I prefer her help since I have been a customer for six years. More
THE CUSTOMER SERVICE WAS EXCELLENT.AS SOON AS I WALKED THROUGH THE DOOR A SALESMAN WAS INTRODUCED TO ME.THE SALESMAN WAS VERY KNOWLEDGEABLE, LIKEABLE.AND HELPFUL. I WOULD RECCOMMEND THIS DEALER TO FRIENDS THROUGH THE DOOR A SALESMAN WAS INTRODUCED TO ME.THE SALESMAN WAS VERY KNOWLEDGEABLE, LIKEABLE.AND HELPFUL. I WOULD RECCOMMEND THIS DEALER TO FRIENDS AND FAMILY. More
We purchased a new 2014 Accord EX-L from Bel Air Honda and were treated very well. They took the time to answer all our questions and did not pressure us as we delayed our decision while comparing other and were treated very well. They took the time to answer all our questions and did not pressure us as we delayed our decision while comparing other brands. Once we decided on the Accord, price negotiation was competitive and painless. More
We found Rodney and his manager Frank to be very easy and friendly to work with. They also provided the best price for a new 2014 Pilot Touring. We highly recommend them. friendly to work with. They also provided the best price for a new 2014 Pilot Touring. We highly recommend them. More
In January, my wife and I began shopping for a new vehicle. Being a GM buyer, my first dealership was a Chevrolet dealer. We looked at the Chevrolet Malibu. Not being dead set on any particular bra vehicle. Being a GM buyer, my first dealership was a Chevrolet dealer. We looked at the Chevrolet Malibu. Not being dead set on any particular brand of vehicle we also checked out the Ford Fusion. We test drove each of these vehicles and liked the features in each of them. On January 20, 2014 we pulled into the Bel Air Honda dealership to consider the Honda Accord. We were met very quickly by a salesperson - Dennis Mattheu. We told him we were just car shopping, checking out different models and that we were not purchasing this day. He was very professional telling us that he understands the need to consider all options when making a large purchase. He escorted us to the Honda Accords and lets us browse alone. We found a Honda Accord sport that appealed to us. We asked him if we could test drive the vehicle. He immediately obtained the keys for us and we drove the vehicle. During the test drive he pointed out the features of the Accord. Having a 2002 vehicle we were not quite familiar with all of the electronics. He explained each item in detail. After completing the drive we thanked him for his time and courtesy, but at the present time was not completing a purchase. He thanked us for checking Bel Air Honda out and if there were any questions concerning the vehicle to please call him. After leaving my wife and I discussed the features of all the vehicles we test drove. After further investigation, crash studies, customer reviews we decided to purchase the Accord. We called Dennis back advising him of our decision but that we preferred the Basque Pearl Red instead of the white. He said that's no problem we have 3 in stock. On 1/22/14 we responded to the dealership and completed all the paperwork. This was done efficiently and in a timely manner. All aspects of the purchase were great. I highly recommend this dealership if you are purchasing a new vehicle. More