Heritage Honda Bel Air

Chrissy Richmond One of the MAIN reasons that I keep coming back to Bel Air Honda is Chrissy Richmond. She is ALWAYS knowledgeable, courteous, friendly, and very comp One of the MAIN reasons that I keep coming back to Bel Air Honda is Chrissy Richmond. She is ALWAYS knowledgeable, courteous, friendly, and very competent. My Honda service is always completed in a timely manner, due primarily to Chrissy.... More

10K Mile 2013 Accord Coupe Service and Oil Change The Bel Air Honda Service team was ready, willing, and able to answer all my questions, and provided prompt service and on time delivery. Thanks! The Bel Air Honda Service team was ready, willing, and able to answer all my questions, and provided prompt service and on time delivery. Thanks! More

Wonderful Experience After being involved in a car accident, my car was totaled and I was devastated. I dreaded the car buying experience and was not looking forward to se After being involved in a car accident, my car was totaled and I was devastated. I dreaded the car buying experience and was not looking forward to searching for a new car. After about a week of looking for the perfect car to meet my needs and wants, we went to Bel Air Honda. Peter was amazing! Not only did he help us immediately, he was knowledgeable, friendly and outgoing. He made the car buying experience exciting and fun! When the exact model and color was not available on Bel Air Honda's lot, they searched and finally found my dream car! I could not have asked for a better experience. They turned my bad situation into a wonderful experience. Thank you Peter and Bel Air Honda! Words will never be able to express my appreciation! Brooke More

Stress Free It was my pleasure to purchase my , 2014 Honda Accord, from J.R. Ward. Mr. Ward is a charming and intelligent person, who demonstrated complete knowl It was my pleasure to purchase my , 2014 Honda Accord, from J.R. Ward. Mr. Ward is a charming and intelligent person, who demonstrated complete knowledge, regarding the operation, maintenance and history of the vehicle which I purchased. Mr. Ward delivered the vehicle with a smile and all paperwork was signed with no stress. I would definitely recommend Bel Air Honda and Mr. Ward to others in the future. More

Benjamin C. Morgan II Senior Sales Consultant My experience with Bel Air Honda and Benjamin was outstanding! Benjamin made buying a new car fun and enjoyable. He created a very trustworthy environ My experience with Bel Air Honda and Benjamin was outstanding! Benjamin made buying a new car fun and enjoyable. He created a very trustworthy environment with an above and beyond service experience from start to finish. Thank you Ben! More

Good Job! Thanks for making the leading process so easy. My sixteen year old granddaughter was with me and has decided she wants a Honda when time comes to get Thanks for making the leading process so easy. My sixteen year old granddaughter was with me and has decided she wants a Honda when time comes to get a car. More

2011 Red Honda Accord Coupe Very friendly service and a pleasure to deal with. They both went above and beyond my expectations. Our credit is far from perfect, but they did eve Very friendly service and a pleasure to deal with. They both went above and beyond my expectations. Our credit is far from perfect, but they did everything to get the best rate for us. We will be bringing our vehicles to your service department and I will recommend your dealership to everyone. More

Great service I made an appointment on the phone for my scheduled maintenance. I have a 2007 Honda Accord. The people I spoke with were very polite and professional I made an appointment on the phone for my scheduled maintenance. I have a 2007 Honda Accord. The people I spoke with were very polite and professional. They answered my questions about what was involved in the A13 maintenance , and how long it would take. When I arrived for my appointment, I was greeted right away. Brittany was helping me. She was very courteous and efficient. She told me to enjoy some coffee and cookies while I was waiting, since I declined the offer of a loaner car. The fresh, home-baked cookies were excellent! They were a delicious treat to enjoy while I read the paper. I rely on Bel Air Honda for all my maintenance needs. They are great to deal with! More

Good Experience I had a good experience, and I would go back to this dealership. I am in the military and not a resident of the state I purchased the vehicle in. Th I had a good experience, and I would go back to this dealership. I am in the military and not a resident of the state I purchased the vehicle in. This makes buying car sometimes difficult in other states. There was some initial confusion on sales tax and licensing issues. The staff was professional, friendly, and they researched the issues until we came to a satisfactory conclusion. The few minor issues that did arise during the process were dealt with quickly. Bottom line: I am very happy with the new car I purchased, the price I paid, and the process with the dealer. More

Buying my 4th CRV I would say overall, my experience with Rick Tassone and Bel Air Honda was okay. I originally came in to just test drive a new CRV, to see the differ I would say overall, my experience with Rick Tassone and Bel Air Honda was okay. I originally came in to just test drive a new CRV, to see the difference between the CRV I was trading in and the 2014 CRV's, although I wasn't crazy about the new angles in the new CRV's. Rick was very quiet during the test drive, didn't really go over the changes in the new CRV compared to mine, which was a 2007 and I was disappointed in that. He answered my questions but didn't really offer any information on his own. The amount offered on my trade in was better than the Subaru dealer I had gone to(that was the other SUV I was considering) and the sales manager threw some perks in to seal the deal and I bought the new CRV, which I am very happy with. Rick spoke to me about submitting the review and completing the survey, emphasizing how he would appreciate all 5's. That would have been fine and I would have submitted the survey and review after the rear spoiler and sealer was completed but in the meantime, Rick called me 5 times to remind me about the survey. Well, he called to ask me how I liked my new CRV and to check whether the spoiler and sealer had been completed, which he could have found out from the service dept. There is a fine line between making courtesy calls and being harassed about a survey. But I do realize that bonus's are based some on reviews. The paperwork for the car loan took entirely too long-I had to wait about 20-30 minutes to talk to the finance guy and then there was the usual pressure sales from him about the "extras" like the sealer, service contract, etc. That whole process was way too long. I love the Bel Air Honda service dept.-my daughter bought a car from Jones and her wait time for service leaves a lot to be desired. I have bought several cars from Bel Air Honda over the years and have had really no complaints at all. More