Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,612 reviews
I bought my 2014 Honda Odyssey in July 2013 and I absolutely love it! The salesperson I had was Dennis Mattheu and I must say he was absolutely excellent in his knowledge and treated me with such car absolutely love it! The salesperson I had was Dennis Mattheu and I must say he was absolutely excellent in his knowledge and treated me with such care. I recommend Dennis & Bel Air Honda to all my friends ! Love you guys at Bel Air Honda <3 More
I came to Bel Air Honda to get my tire checked out for a loss of pressure which was occurring over the past 2 months. Christina explained to me that the tire would need to be replaced due to a nail in the loss of pressure which was occurring over the past 2 months. Christina explained to me that the tire would need to be replaced due to a nail in the side wall of the tire. I also got her to check out my passenger side mirror for damage that occurred to it during a snow storm, she quoted me a price, however due to the tire expense of the tire, I was hesitant to get it fixed, then she offered me 10% off the part which was a kind gesture. I also checked out the cost of the tire at local tire shops and Honda was cheaper. I appreciate her kindness , friendly customer service, and professional manner. I would come back in the future just because of her being so great. Sincerely , Pete Roros More
Ben is the best sales person ever. He was patient and willing to work with me as I negotiated over the price. He made sure that my deal was acceptable. I would recommend Ben as a salesperson for anyone w willing to work with me as I negotiated over the price. He made sure that my deal was acceptable. I would recommend Ben as a salesperson for anyone who is a first time car buyer or who has not purchased a car in a long time. He is a pleasure to work with. More
Upon picking up my vehicle I informed Ashley Baker that Jones Junction quoted $189 for a 30,000 mile service (My next scheduled maintenance) as compared to Bel Air Honda's $469. She was very blunt saying Jones Junction quoted $189 for a 30,000 mile service (My next scheduled maintenance) as compared to Bel Air Honda's $469. She was very blunt saying saying "I don't know what they offer." I explained that it was the same service except for the transmission flush and wiper blade replacement. She then said in the same blunt voice "Well, I don't know what to tell you." I asked her how much it would be without the transmission flush. Without saying anything she did some calculations on a calculator slid it over to me showing me $379 and walked off. As I was waiting on my car to be pulled around I asked her if the flush was necessary because according to Honda it wasn't at 30,000. She looked extremely irritated and said "Well that's what we recommend. Have a nice day." The cashier heard our conversation and recommended that I comment on this site. I bought both of my Civics here, but I'm not going back. More
I have purchased vehicles in the past from Rick Tassone, Frankly I can both afford and upgrade to a higher class of vehicle, with that said I love the Honda product I feel it is as good a quality as it get Frankly I can both afford and upgrade to a higher class of vehicle, with that said I love the Honda product I feel it is as good a quality as it gets including Lexus, BMW, Audi etc. I find your dealership always clean, friendly, and open to any concerns I have. But above all I come there for Rick Tassone who goes out of his way to help,he is the ultimate professional, and follows up every time I have purchased a vehicle from him. I have never walked in there that he has not recognized me and asked if there way anything he could do for me, or my daughters who have also bought Hondas there. I will purchase from you in the future and recommend your dealership to others, which I have already done many times. More
Another great purchase/lease experience thanks to my Sales Representative Rick Tassone. Rick was very courteous and knowledgable throughout the entire lease process. Thanks again for your assistance Sales Representative Rick Tassone. Rick was very courteous and knowledgable throughout the entire lease process. Thanks again for your assistance Rick, Jay & Charlotte Patton More
Peter is the most honest sales professional that I have ever met! I shopped around for a car for a while and Peter always gave me the best deal out of all the deals that I got! He made the sales process so ever met! I shopped around for a car for a while and Peter always gave me the best deal out of all the deals that I got! He made the sales process so easy, it was fast and painless! I will always recommend Peter to anyone who is looking to buy a vehicle! More
We have three Hondas 96Civic, 2008Civic, 2007Ridgeline. These cars all go to Bel Aire Honda for all there needs and yes sometimes our just plain wants. We just bought a 2014 camper and didn't know about th These cars all go to Bel Aire Honda for all there needs and yes sometimes our just plain wants. We just bought a 2014 camper and didn't know about the Rideline towing and the towing package that needed to be installed. I called the service department and well after going back and forth with them and the RV shop it became very confusing to what i need and what didn't plus what the truck already had on it. The RV shop call on my behalf and spoke with Chrissy Richmond and worked everything out for use. I didn't feel very confident in the towing package and if i can tow with my Ridgeline truck safely due to people making comments at the RV show we just attended. These people at the RV show that are ( American truck owners ) told me to sell my Ridgeline truck and get a real truck because our truck wouldn't be able to tow anything because its not a real truck it just looks like one. I called Chrissy up as i was told to do to get the truck ready for towing and not only did she know what i needed for the truck but explained How it was going to be done and why. We were very nerves about this whole towing thing so when we picked the truck up and paid for everything she went over everything again and answered all our questions and concerns. We now feel good again about our truck and towing and look forward to camping and returning to Bel air Honda. We will now return to Chrissy for all our car needs and will feel very confident that she will know who, what, when and why because that is exactly what she did for use with no problems at all. Thank you Chrissy for putting our minds at ease by letting us know that the ridge line truck can tow up to 5000lbs. with no problems so go have some fun and stop worrying. Thanks Chrissy for your hard work and putting our mind at ease. Craig D. More
J.R. Was very helpful with our family and helped us picked the right car for us. I had a great experience with the sales person and the dealership as a whole. Thank you. picked the right car for us. I had a great experience with the sales person and the dealership as a whole. Thank you. More
Em Kuker was a fantastic sales person. He was knowledgeable and friendly. Most importantly, he was patient. He was kind enough to get my car from another dealer and to go to MVA for a missing t knowledgeable and friendly. Most importantly, he was patient. He was kind enough to get my car from another dealer and to go to MVA for a missing title for my trade. Above and beyond expectations. He also refused to leave me in the parking lot (despite it being 5 degrees outside), preferring to watch to make sure I was settled in my new vehicle before pulling it off the lot. Would highly recommend Em. Good job :) More