Heritage Honda Bel Air

Service Dept. As always the customer service delivered by Chrissy Richmond, and also J R Hamilton (formerly Sales, now Service Dept), was over and above expectation As always the customer service delivered by Chrissy Richmond, and also J R Hamilton (formerly Sales, now Service Dept), was over and above expectations. I have been bringing my Honda's to this dealership for the past 10 years (approximate). For most of those years I have dealt with Chrissy in the Service Department and everytime I see her she always makes me feel like I am a favorite/special customer. The same with J R Hamilton....both my husband and I bought Honda's from J R 4 years ago and everytime he see's us he treats us like we are special customers too. Please realize that there are many "great" auto's out there these days but not only does the car I purchase have to be a great vehicle but the dealership employees I must work with after the purchase of a car must be wonderful to deal with....otherwise I would not purchase a vechile from the dealership. Take my word on the above. Back in the late 1970's I purchased a Toyota (which is a good auto) from different local dealership but because the Service Dept. screwed around with me, I never went back to them again to purchase a Toyota. I truly base purchasing my a new auto on a dealerships customer service. More

Great Place - Great to work with - A++++ The folks at Bel Air Honda did a great job helping me and my family get the right car. Will return again for the next round of vehicles. The folks at Bel Air Honda did a great job helping me and my family get the right car. Will return again for the next round of vehicles. More

New car I am a first time buyer of a Honda, a 2014 Accord Sport. Mike was very helpful, took his time with me, and answered all of my questions. It was a ver I am a first time buyer of a Honda, a 2014 Accord Sport. Mike was very helpful, took his time with me, and answered all of my questions. It was a very positive car buying experience--probably the best car buying experience ever. More

Excellent Service Anytime I take either of my Honda vehicles in for service, Chrissy always does an amazing job! I always look for her when I have any Service questions Anytime I take either of my Honda vehicles in for service, Chrissy always does an amazing job! I always look for her when I have any Service questions -she is awesome! I do trust what she recommends for my vehicles and she is straight up front and no nonsense like a lot of other Service Rep's that I've dealt with in the past. Other Honda Employees see her for any car / service questions. A+++!! - BrianW. More

Our salesman was great We enjoyed our experience at Bel Air Honda. This is the first time we leased a car so we are not sure how we ended up in the pricing department. I l We enjoyed our experience at Bel Air Honda. This is the first time we leased a car so we are not sure how we ended up in the pricing department. I love my 2015 Fit! More

Michael Reinsfelder - Outstanding Customer Service I purchased a used 2012 Honda Civic LX last month. Michael Reimsfelder was the salesperson who assisted me with the transaction. He was patient, inf I purchased a used 2012 Honda Civic LX last month. Michael Reimsfelder was the salesperson who assisted me with the transaction. He was patient, informative, and VERY helpful. He is one of the best car salesmen that I have had the pleasure of meeting. He should be commended for his outstanding customer service. More

Belair Honda is Outstanding I have had the pleasure of purchasing two brand new vehicles at Belair Honda. I must say that everyone there made me feel like a valued customer. Th I have had the pleasure of purchasing two brand new vehicles at Belair Honda. I must say that everyone there made me feel like a valued customer. The people that were involved in the process of making both of my purchases a great success were absolutely wonderful!!! The general manager Chris made sure that all my terms were met on the financial end of the deal. My salesman was very educated on the product and accessories my vehicle came with. I will without hesitation purchase another vehicle with Belair Honda and recommend them to everyone I know!!! Thank you to everyone who played apart in my happiness with both of my vehicles!!! More

Smooth as silk I bought a used BMW from Phil here. It was a very satisfactory experience overall. Phil was super friendly, helpful, and very professional. The car wa I bought a used BMW from Phil here. It was a very satisfactory experience overall. Phil was super friendly, helpful, and very professional. The car was well cleaned for pickup, but the service team could have left a better impression by resetting the clock after they disconnected the battery, and let me know what the pin is for the bluetooth set up. I also feel that after taking 0000's of a customer's money for a car. it is really cheap of their management to prescribe only filling the gas tank half way. More

Satisfactory service A first timer and will return. The information I was provided by Tom prior to the work being done was absolutely useful and important. That was grea A first timer and will return. The information I was provided by Tom prior to the work being done was absolutely useful and important. That was great. Also, Tom was very supportive in making sure that my warranty through a third party covered the work completed. That is greatly appreciated. I recommend Bel Air Honda for service. More

Wonderful Experience My 2013 has only 10,000 miles on it but the simple service that it requires is done very well by this dealer. I never have a problem scheduling an ap My 2013 has only 10,000 miles on it but the simple service that it requires is done very well by this dealer. I never have a problem scheduling an appointment and getting the work done in a timely manner. This is important to me since I have to travel an hour to get to this dealer. The price that I paid for my car, just under a year ago, was the best price that I could find from any Honda dealer in my area. Overall, I am very pleased with the entire experience. More