Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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From the moment we walked into the dealership and were greeted by J R, to the moment we signed the final paperwork completing our purchase with Mike, I knew we made the best decision choosing Bel Air Hond greeted by J R, to the moment we signed the final paperwork completing our purchase with Mike, I knew we made the best decision choosing Bel Air Honda. J R was very friendly, knowledgeable, and personable while we looked at our vehicles, discussed the features, and talked about options. He was more than happy to answer any question we had. J R also helped set up our personal cell phones with the blue tooth feature in the vehicles and move some of our personal belongings from our old vehicles to our new. Mike Dowdy made signing the final paperwork a breeze. He happily discussed all remaining options dealing with finance and extended warranties. Throughout the experience, I did not have one complaint while at the dealership. Both gentlemen made the process quick, friendly, and enjoyable. I highly recommend Bel Air Honda. Especially J R and Mike. More
My husband and I entered the dealership looking for a pre-owned vehicle to replace one recently and unexpectedly lost in a motor vehicle accident. It has been 15 years since we have purchased a vehicle, pre-owned vehicle to replace one recently and unexpectedly lost in a motor vehicle accident. It has been 15 years since we have purchased a vehicle, so we had a list of basic "wants", a max budget, and nothing else. Rodney Solle and his manager Terry Hanley eventually backed a vehicle up to the sales center that was a recent arrival and had not even been cleaned up yet. Terry was able to bring the vehicle into reach financially, and it was fully serviced and detailed before pickup. Dennis Mattheu filled us in on the workings of the vehicle, Mike Dowdy was extremely pleasant on the financial side, and finally, Em Kuker, handed over the keys with his fun and exuberant sendoff. We entered the dealership with one picture in mind, and left with something completely different...and are so happy we did! More
Rick Tassone was very helpful and knowledgeable about the cars I was interested in. He provided all the information I needed and I never felt pressured. I would recommend Mr. Tassone to anyone considering p cars I was interested in. He provided all the information I needed and I never felt pressured. I would recommend Mr. Tassone to anyone considering purchasing a Honda. More
Overall an excellent personalized experience. We checked several dealerships online and Ashleigh from Bel Air came back with the best offer. Bel Air also had the best reviews - so we chose them even though several dealerships online and Ashleigh from Bel Air came back with the best offer. Bel Air also had the best reviews - so we chose them even though it meant driving an extra distance. Very happy we did. We spent half the afternoon at the dealership and Max took the time to explain the details of the vehicle, along with the options. We did not feel rushed or pressured at any point. The vehicle we wanted was available and with Joshua's help we drove it home the same day. We would highly recommend Bel Air Honda to our friends. More
I get all of my service done at Bel Air Honda for my 2011 Pilot and my Odyssey that I recently traded. Almost every time I have dealt with Chrissy Richmond and it has always been a great experience, she gree Pilot and my Odyssey that I recently traded. Almost every time I have dealt with Chrissy Richmond and it has always been a great experience, she greets you with a smile on her face and knows me by name which is very nice. She is on the ball and very knowledgeable about the service department and exactly correct on the time the service will take and keeps me informed. She is not only a credit to herself but the dealership as well and I consider her a great asset to the dealership. John Graham More
He sold my friend a car and my friend refered him . I came to buy a car and got it. Great customer service. Great price. I love my new honda accord. Highly recommend max to anyone. came to buy a car and got it. Great customer service. Great price. I love my new honda accord. Highly recommend max to anyone. More
Hello, I leased my Honda Accord in November of 2012 Hello, I leased my Honda Accord in November of 2012 and Rick Tassone was my sales/lease person. I was very satisfied with his level of professiona Hello, I leased my Honda Accord in November of 2012 and Rick Tassone was my sales/lease person. I was very satisfied with his level of professionalism and friendliness and the service he provided me was outstanding. The lease (price) options afforded me by his enlisting your financing professionals to discuss every detail with me, made me feel very comfortable and my overall leasing experience at BelAir Honda - because of Rick - left absolutely nothing to be desired. My "5-unit ratings" in almost every category (above) reflect my written thoughts, here. I was NOT a customer during the time BEFORE I leased my vehicle from you. I AM a customer now and the reason I gave the DEALERSHIP a 4-point rating in THAT category is because I'd like to see your organization offer the little extra services the other local dealers offer. In my mind, If BelAir Honda offered complimentary oil changes and car washes, for instance, I would expect your following to increase. Would they increase to the point you can give those services away, I dont know, but I believe you WOULD experience incremental prospect and customer numbers. Thank you very much and I foresee leasing another vehicle from you when the time comes. Sincerely. Tony Villani More
Best buying experience ever! After getting a quote in writing, we visited two other local dealerships, and neither could beat the deal. In fact, they were surprised how good of a deal it was. In additi writing, we visited two other local dealerships, and neither could beat the deal. In fact, they were surprised how good of a deal it was. In addition, the staff was very friendly, and Dennis got the color/model we wanted from another dealer in a day. More
I always get great service from Bel Air Honda and this is no exception. Chrissy Richmond is a true pleasure to work with and they will continue to get my business because of the great service she provides. no exception. Chrissy Richmond is a true pleasure to work with and they will continue to get my business because of the great service she provides. More