
Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Thank you They were very nice, polite, and professional. I will definitely come back, and I encourage others to also. The free cookies were a nice touch as well They were very nice, polite, and professional. I will definitely come back, and I encourage others to also. The free cookies were a nice touch as well. More
2012 Pilot Thanks All, Jerry was helpful, you guys gave us a fair price. You had the vehicle out front for a test drive when we got there. That was a plus, becau Thanks All, Jerry was helpful, you guys gave us a fair price. You had the vehicle out front for a test drive when we got there. That was a plus, because the last dealership we set that up with wasn't ready for us. Thanks Again, Dan & Kim Sullivan More
Great crew Special mention to Jason Ray for being such a great service person to my Honda Oddysey. He came highly recomended by a friend and also to Crissy my f Special mention to Jason Ray for being such a great service person to my Honda Oddysey. He came highly recomended by a friend and also to Crissy my favorite service advisor, she is always patient, honest and accommodating. Excellent service center with a great crew of people..... More
Excellent experience We purchased our Honda-CRV about a week ago. We were beyond pleased with our experience with our salesperson, Lan, and have continued to be pleased w We purchased our Honda-CRV about a week ago. We were beyond pleased with our experience with our salesperson, Lan, and have continued to be pleased with our new vehicle. Lan was professional, courteous, and personable. She put us at ease and worked with us closely to ensure we had a positive buying experience. More
Review for vehicle service I brought my 2003 Honda Odyssey in last week for an oil change. There was absolutely no pressure to have anything else done. My technician, Jason Ray I brought my 2003 Honda Odyssey in last week for an oil change. There was absolutely no pressure to have anything else done. My technician, Jason Ray, came out personally to let me know that the service was completed and all was well. He also gave me a heads-up that within the next year I will need to get the belts changed and the approx. cost. I really appreciated the personal service he provides for every repair done on my car. I will only bring my car to this Honda dealership and I will always request Jason Ray. Thanks, Jason Tina Huss More
good people rick tassone was good. Sales person were friendly. Been going there for a while. Serivice was good and on time. the establishment is clean and welcomi rick tassone was good. Sales person were friendly. Been going there for a while. Serivice was good and on time. the establishment is clean and welcoming. More
Great Experience! This was one of the best experiences I have had buying a car! We let Chris know what we were looking for and when the car came in he got in touch with This was one of the best experiences I have had buying a car! We let Chris know what we were looking for and when the car came in he got in touch with us. We came in to look at the car and left the same night with a great car for a great price. It was truly as easy as that! Chris was fantastic to work with and I would highly recommend him to anyone looking to buy a used car. More
Glad We Came to Bel Air Honda!! Who doesn't dread going to a car dealer to purchase a car? Well, that's what we thought, but we were wrong! Our salesperson, Rick Tassone, and sales Who doesn't dread going to a car dealer to purchase a car? Well, that's what we thought, but we were wrong! Our salesperson, Rick Tassone, and sales manager, Chris made this a very smooth transaction. They both were friendly and didn't pressure us at all. Rick was very knowledgeable about the Honda Accord that we purchased. We went to another Honda dealer and found the salesperson was not very helpful. You could tell that he only wanted the sale, and more so, he was incorrect with telling us some of the specifics of the Accord which we later found out. Rick knew the Accord inside out and answered all of our questions. You could tell he is a very experienced car salesman. The car is exactly what we wanted. We felt the deal was reasonable and affordable. This was a very pleasant experience for us, and we will definitely recommend Bel Air Honda and having Rick as the salesperson. More
Willing to Earn Your Business! When I started looking for a car, I didn't know what I wanted. So, I started to going to dealerships on a 'fact-finding tour.' I went to all the dea When I started looking for a car, I didn't know what I wanted. So, I started to going to dealerships on a 'fact-finding tour.' I went to all the dealerships, for all the cars seeking information. I explained I was not buying a car that day, but sometime in the near future. Not all dealers or sales professionals were really interested in helping, listening, or answering my many questions. Not so, at Bel Air Honda. Not only did they understand exactly how I was shopping for a car, but they were also confident that they would win my business. There was never any pressure. My first visit was simply to gather facts. My second visit was for a test-drive. The process for me took about a month. I'm sure they thought I wasn't coming back. My third visit was to make the purchase. Let me just say, these folks know how to do business and know how to treat customers. I never really even considered a Honda before I stopped at their dealership on the way to another dealership. The product, their no gimmicks, approach to sales, their confidence and knowledge of their product and competition won me over. I am now a proud Honda owner. If I purchase another car it will definitely be a Honda, and it will definitely be from Bel Air Honda. Hopefully, my wonderful salesman, Peter, will still be there to reap the rewards of a well-built relationship. Thanks to Peter for his extraordinary patience, for going the extra mile, and knowing how to really treat a customer. Thanks to the entire staff for always making me feel welcome and important. If you crave excellent customer service, this is where they not only practice it daily. More
Minor service visit Excellent on all counts. Gentleman who checked me in was very pleasant as well as the man who checked me out. Comfortable waiting area with nice ame Excellent on all counts. Gentleman who checked me in was very pleasant as well as the man who checked me out. Comfortable waiting area with nice amenities. More