Heritage Honda Bel Air

Fair price, Good buying experience. Recently purchased a 2015 Honda Accord. Rick (our sales person) and the dealership was professional and pleasant to deal with. Did not feel as if we Recently purchased a 2015 Honda Accord. Rick (our sales person) and the dealership was professional and pleasant to deal with. Did not feel as if we were pressured. We are happy with the car and price we paid. More

purchased the car I've always wanted Today I purchased a 2015 Honda Civic EX thanks to my wonderful salesman Peter Ikotun. Went to bel air Honda to look at the 2014 which they didn't have Today I purchased a 2015 Honda Civic EX thanks to my wonderful salesman Peter Ikotun. Went to bel air Honda to look at the 2014 which they didn't have in stock at the time, so my salesman offered to show me the 2015. Needless to say I fell in love wit the 2015 and was able to purchase it! More

Amazing! My husband and I just bought a 2010 Dodge Caravan for our growing family. Peter was amazing! He made our car buying experience quick and painless. Ver My husband and I just bought a 2010 Dodge Caravan for our growing family. Peter was amazing! He made our car buying experience quick and painless. Very professional, greeted us warmly, and knew exactly what he was talking about. He helped us find exactly what we were looking for an amazing price! More

Fantastic Customer Service! An outstanding salesman that help me find a car just right for me very professional and good teamwork outstanding service knowledgeable salesman acc An outstanding salesman that help me find a car just right for me very professional and good teamwork outstanding service knowledgeable salesman accommodating to our situation and worked with us over 100% I love my Fiat thanks to Michael and Andy and Josh. Thanks from Bonnie G More

First Service Dept Experience I made an apt for my 1st service to my 2015 Honda Fit. Although I had purchased a Honda Care maintenance contract when I bought the car, it does not s I made an apt for my 1st service to my 2015 Honda Fit. Although I had purchased a Honda Care maintenance contract when I bought the car, it does not seem to be linked to my car's service record in the computer. My service advisor Andres Rebuli told me that unless I mention that I had purchased this contract to the service advisor I am dealing with I would be charged for the service. The first service is a n/c oil change and I had asked on arrival for a tire rotation as the mileage on the car indicated. I was charged for the tire rotation. I phoned Andres Rebuli the next day to tell him about this problem. He called me back very promptly and said I would be refunded the tire rotation price. He also reminded me that I must notify the service advisor of my maintenance contract whenever I come in for service. It really seems that it should be linked to the service record for the car on the computer. I'm still happy with the service I received and the respect I was treated with by Andres Rebuli. More

Excellent, Friendly, Professional! Another excellent experience at Bel Air Honda!!! I brought my 2013 Accord in for an oil change and tire rotation. I was greeted by Mr. Richard Frank, Another excellent experience at Bel Air Honda!!! I brought my 2013 Accord in for an oil change and tire rotation. I was greeted by Mr. Richard Frank, who was professional, cheerful. and enthusiastic! After the service, he reviewed the Multi-Point Vehicle Inspection checklist with me and asked if he left any question I may have had unanswered. Thorough and enjoyable! Since I have been a Bel Air Honda customer for fifteen years, I have struck up relationships with many of the people in just about every department. I always say hello, if they haven't already beaten me to the punch! It's great to have that interaction, mutual smiles, and interest in you as a person! Last but not least, the Cashier, Ms. Darlene Early always has a smile and friendly, cheerful comments for me before I bid farewell and get in my car. Who knew getting your car serviced could be such an enjoyable experience! More

Excellent Service with Honda Rep Rick Tassone The service my wife and I received from Rick Tassone was excellent. From the moment we entered the dealership Rick gave us his undivided attention. We The service my wife and I received from Rick Tassone was excellent. From the moment we entered the dealership Rick gave us his undivided attention. We had no plans on buying a car on Saturday but after Rick said “What can I do to help you walk out with a car today” in a no pressure tone, I knew we could definitely work with him. As matter of fact I’m planning to return on Monday to test drive the pilot for myself. Thank you Rick. More

Excellent experience with the Service Dept My experience with BelAir Honda was excellent. The Service Advisor, Andres Rubils, explained everything to me and answered the questions I had. My c My experience with BelAir Honda was excellent. The Service Advisor, Andres Rubils, explained everything to me and answered the questions I had. My car was even ready a little ahead of time! Thanks. More

Great custermer service ! Mr. Hamilton made sure everything was completed corectly and he and the rest of the staff were very professional and very helpful. Great experience... Mr. Hamilton made sure everything was completed corectly and he and the rest of the staff were very professional and very helpful. Great experience... Thank you for your great customer service. More

where's my phone call Since we bought our Honda Civic Hybrid from this dealership we return here for service. Made our service appointment online for the 10K mile servi Since we bought our Honda Civic Hybrid from this dealership we return here for service. Made our service appointment online for the 10K mile service with an oil change. Not sure what 10K service was to be done as the website does not specify. The only service that was completed was the oil change along with the fluid top off. We dropped our car off the night before. The service tech that did the intake asked for a phone # to call when the service was completed and what time did we want to be called. We gave our cellphone # and said we wanted to be notified as soon as the work was completed as we had plans for the day. The tech said 'how about 10am' as our service appointment was for 9AM. We said sure. We decided to go to the dealership and wait for the car. We arrived to find the car outside the service area. The car was finished at 8am that morning (as noted on the service paperwork). What happened to the phone call when finished? We thought maybe the service area called the home phone # but no - no message at home either. More