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Heritage GMC Buick - Service Center

Rockwall, TX

4.5
185 Reviews

185 Reviews of Heritage GMC Buick - Service Center

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September 30, 2024

The driver that took me home and picked me up had the best customer service More

by ccair2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Lentz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Carson
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Very professional. Was able to get my scheduled service done within about an hours time. Thank you. More

by lahedlund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Great products and better folks yes yes yes yes rah rah rah rah rah wahoo More

by JOETHEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty York
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Being my first service visit at Heritage GMC, I found everyone courteous and helpful. Since I had planned to wait on the service, which was for an oil change and tire rotation, I asked how long it would More

by afisk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

I really do not have 15 words to say about the dealership. I ought 2 vehicles from them at the same time and I expert too be treated well. More

by pathenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

It’s always easy to schedule appointments for my vehicle and I never have to wait long to check in or have my vehicle returned. Thanks again, Semper Fi. More

by jarhead99991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

After leaving the dealership and obtaining a filter for replacement, as was suggested, there was one of the screws to the air filter cover that is stripped. More

by rayharton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Good customer service. I would recommend this dealership. Welcome me as soon as I arrived Thank you More

by longsherri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

The importance of applying a coupon to help a customer with the cost was considerate. More

by vanquillusterrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Individual not seen
September 13, 2024

Quick and efficient. Got in and out very quicky. Work was done to satisfaction. Thanks More

by ackey10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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