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Heritage Ford - Service Center

South Burlington, VT

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369 Reviews

369 Reviews of Heritage Ford - Service Center

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July 24, 2019

Good every time I’m always treated with respect and courtesy. I always wait for the car and they are finished when they say they will be! They take care of business a More

by SuzieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Aug 01, 2019 -

Heritage Ford responded

Thank you for posting! Great to learn that you've enjoyed working with Shawn and the rest of the service team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2019

Clean! Fast service! Shawn is wonderful to work with! Very kind and helpful! Asked how my day was going, gave me a time for when the service would be complete and followed More

by Edixon731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jul 23, 2019 -

Heritage Ford responded

Thank you for posting! Glad your visit to our service department went so well. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 15, 2019

Clutch repair and oil change The Service Team always take care of me. They are friendly, professional, and a great team to work with. I appreciate all their hardwork with gettin More

by Badore, Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Landoli , Shawn Clifford
Jul 16, 2019 -

Heritage Ford responded

Thank you, Kelly! It's wonderful to learn that you've had such a positive experience working with our service team. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 12, 2019

Fast service Vehicle inspection and oil change while I waited. Service performed within the estimated time of one and a half hours. Rob was friendly and able to ge More

by Jakeenan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli, Turner Ede
Jul 16, 2019 -

Heritage Ford responded

Fantastic! Glad to learn your visit went so smoothly. We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 09, 2019

Great experience Shawn did a great job getting me checked in and calling me promptly when vehicle was ready for pickup. Friendly demeanor and attention to detail. More

by Chaz5757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jul 11, 2019 -

Heritage Ford responded

That's excellent! It's very nice to learn that Shawn was so helpful. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2019

Oil and VT Inspection Scheduling was very easy. Good communications prior to appointment with email reminder. Serviced as scheduled and as promised. Nice job. Would recomm More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike LeClerc, Shawn Clifford, Ryan Morriseau
Jul 11, 2019 -

Heritage Ford responded

Glad to learn everything went so smoothly! We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 27, 2019

Car fixed I have always had a great experience at heritage ford. They were able to get my car in and get it done In the time asked. They fixed the problems and More

by laylamae2218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jun 28, 2019 -

Heritage Ford responded

We appreciate you taking the time to share your thoughts! It's excellent that you've received top notch service from our team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 26, 2019

Krishna I am leasing an F150. All experiences were excellent. Only comment I would make is that my free yearly inspection took over 75 mins to complete an More

by Lane-O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford, Dylan Krause
Jun 28, 2019 -

Heritage Ford responded

Thank you for posting. It's great to learn that you've had such positive experiences with Heritage Ford. I apologize for the lengthy wait We're very interested in looking into this. If you wouldn't mind sharing your information, please contact me at customerservice@heritagevt.com. Nora Krom Customer Relations Specialist Heritage Automotive Group

June 23, 2019

Service I gave the rating I gave because I felt as though everyone working was kind. Also I felt as though I was helped with understanding all that was happen More

by G223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Heritage Ford responded

That is very nice to learn. We appreciate you sharing the details. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

June 22, 2019

Inspection and front brakes They were able to get me an appointment in a very timely manner and when I had to cancel the first appointment they were very courteous and promptly g More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
Jun 28, 2019 -

Heritage Ford responded

Dennis, Thank you for your very nice review! It's excellent that your service visit went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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