Heritage Ford - Service Center

Great service . Had a great experience last Friday at ford dealership . Katherine Smith is a very big asset to your company , We also own a Subaru , their service d Had a great experience last Friday at ford dealership . Katherine Smith is a very big asset to your company , We also own a Subaru , their service does not stand up to heritage . Would not buy another Subaru because of that . I was only their for inspection . Nice offer no charge . More

The best personal and vehicle service! Always sstisfied! Routine oil change & tire rotation. Purchased my vehicle at Ford in 2014 & was offered a free State Inspection. Quite a nice surprise... And this of Routine oil change & tire rotation. Purchased my vehicle at Ford in 2014 & was offered a free State Inspection. Quite a nice surprise... And this offer is every year for life! Friendly, curious and informative service reps. Always a pleasure doing business at Ford. More

Thank you for the fast service on my ford ranger. my service at Heritage Ford went as expected. very nice job.Well done. Thank you! I have been a customer at this ford dealership since 1982. I have al my service at Heritage Ford went as expected. very nice job.Well done. Thank you! I have been a customer at this ford dealership since 1982. I have always had a very good experience at this ford service dealership and I have had 5 new vehicles bought here and had them serviced here as well. More

Demonstration of ethics. An indication on a mid April multipoint inspection was that drum pads on my Escape would need to be replaced soon. I left the vehicle for that work to An indication on a mid April multipoint inspection was that drum pads on my Escape would need to be replaced soon. I left the vehicle for that work to be done. Later I was informed that the pads were OK an didn't need to be replaced. More

Over and Above I brought my husband's truck in for one specific repair. On my way to the dealership, the tire pressure fault light came on. My husband called me and I brought my husband's truck in for one specific repair. On my way to the dealership, the tire pressure fault light came on. My husband called me and asked that they check it out. Although the original work order was already complete, they immediately rolled our truck back, and checked the sensors. Just to reassure me, Gary Graham checked the pressure on all of the tires, inflating one that was a little low. I've been buying my vehicles from Heritage for over 30 years. My next one will be another Ford from Heritage. More

Had to go to a dealership- and in this case- glad I did Having a California truck in Vermont I was far from home when I needed a major repair. I knew I didn't have a lot of time and was lucky to find the p Having a California truck in Vermont I was far from home when I needed a major repair. I knew I didn't have a lot of time and was lucky to find the perfect Service Rep in Katie Smith ( was my second try at this dealership- and the right person is the key). She is professional, charming and truthful- the biggest quality in dealing with a repair of its kind. I was promised a certain time frame and she went over and beyond to make sure it was exact. I call her with questions, they are answered- and if she doesn't know the answer- she finds someone who does . That's about it. Bravo, Katie. More

Fast and courteous Your people did all they could to maintain as low cost to me as possible. Not requested by me but much appreciated Thank you Heritage Your people did all they could to maintain as low cost to me as possible. Not requested by me but much appreciated Thank you Heritage More

Heritage Ford is just the top! Bought my last five cars from Heritage Ford. Can't say enough good things about them. Sales. service, parts ... I'm a Heritage Ford customer-for-lif Bought my last five cars from Heritage Ford. Can't say enough good things about them. Sales. service, parts ... I'm a Heritage Ford customer-for-life. More

Professional and personable, quality service. I called Heritage Ford in S. Burlington, VT in need of roadside assistance for, what turned out to be, a minor issue with my 2015 F-150. Although I kn I called Heritage Ford in S. Burlington, VT in need of roadside assistance for, what turned out to be, a minor issue with my 2015 F-150. Although I knew I was in no danger, both Heritage and Ford Roadside Assistance clearly made me feel my safety and situation was their top priority. Quicker than I anticipated, my truck and I were transported to Heritage where the problem was identified and fixed. A big thanks to Katie Smith in the service department. I also took time to visit with Mike Connolly in sales to discuss a possible future purchase. I continue to be very satisfied I bought my new truck at Heritage. More

Great service Helpful, friendly, eager to please. Just an issue at the front end - scheduling a recall and they didn't have the part so I had to come back. They sho Helpful, friendly, eager to please. Just an issue at the front end - scheduling a recall and they didn't have the part so I had to come back. They should be sure to have the part first but I have learned to ask if they have the part before scheduling. They handled my criticism very well. More