Heritage Ford - Service Center

Excellent service. I liked the service that was provided to me. I am happy with friendly employees that I meet with so far too. Also, I liked the system that works to t I liked the service that was provided to me. I am happy with friendly employees that I meet with so far too. Also, I liked the system that works to track the customers by sending email and text messages to remind them by their appointment. More

Great service Gary was great, set realistic expectations and kept me in the loop every step of the way. I couldn't have been more pleased with Heritage Ford. Gary was great, set realistic expectations and kept me in the loop every step of the way. I couldn't have been more pleased with Heritage Ford. More

Excellent experience They take care of both the vehicle and owner. I was a Subaru owner for 30 years but switched to Ford for reliability and services. They take care of both the vehicle and owner. I was a Subaru owner for 30 years but switched to Ford for reliability and services. More

Ford F150 Recall Appointment I was entirely satisfied with the entire experience , especially, the prompt and courteous service. Katie and Ryan were both extremely helpful and k I was entirely satisfied with the entire experience , especially, the prompt and courteous service. Katie and Ryan were both extremely helpful and knowledgable. Thank you! More

Superior Service Group Went in for a oil change and road noise. Oil change and rear wheel bearing, (warranty) replaced in 2 hours. Very friendly group as well as professio Went in for a oil change and road noise. Oil change and rear wheel bearing, (warranty) replaced in 2 hours. Very friendly group as well as professional. More

New truck follow-up It's been a year since purchasing my new F150 at Heritage Ford. These folks aren't just interested in selling trucks/cars, they're focused on making t It's been a year since purchasing my new F150 at Heritage Ford. These folks aren't just interested in selling trucks/cars, they're focused on making the whole experiencing of owning a new vehicle as rewarding as possible. Courteous, thorough, and knowledgeable service from Day 1. I'd buy my next new vehicle from them and not hesitate to recommend them to a friend. More

Service Writer and Mechanic explained everything well. Brought car in for warranty issue. While it required a second appointment because of time required, I was still impressed with explanation of diagnosi Brought car in for warranty issue. While it required a second appointment because of time required, I was still impressed with explanation of diagnosis, and helpfulness of the employees. More

Service staff very courteous and helpful Great staff at the service department! Appointments unfortunately tend to run on the long side. Dissapointed with the craftsmanship for $$$$ repairs Great staff at the service department! Appointments unfortunately tend to run on the long side. Dissapointed with the craftsmanship for $$$$ repairs at the collision center. More

Great first time experience with Heritage Ford service. Friendly courteous service and they told me right away what my options were and what to expect. They took me in without an appointment and I was out i Friendly courteous service and they told me right away what my options were and what to expect. They took me in without an appointment and I was out in no time. More

Cordial and professional The appointment was for the time requested, was done promptly and efficiently. The service was as described and works properly. The service personel The appointment was for the time requested, was done promptly and efficiently. The service was as described and works properly. The service personel are very courteous and knowledgeable. More