Heritage Ford - Service Center

Engine light on Shaw was very friendly and attentive. The warranty work took a while due to the issue but Shawn was very communicative. I was pleasantly surprised. Shaw was very friendly and attentive. The warranty work took a while due to the issue but Shawn was very communicative. I was pleasantly surprised. More

Oil Change Stopped by to schedule oil change said they could do it right away hour later on my way. Service person was very accommodating. MY NAME IS MICHAEL Stopped by to schedule oil change said they could do it right away hour later on my way. Service person was very accommodating. MY NAME IS MICHAEL NOT ZAK!!!!!!!!!!!!!!!!!!!! More

oil change and review my SYNC3 option I got new iPhone 7Plus and needed to know how it works with my 2016 Escape. Katherine took the time and went through the set up and pairing of the p I got new iPhone 7Plus and needed to know how it works with my 2016 Escape. Katherine took the time and went through the set up and pairing of the phone with my system. Thankyou so much for her efforts. More

Great job ! They noticed that I was due for an oil change and squeezed that in too! The dealer is 30 minutes away, but it's worth the trip. ! They noticed that I was due for an oil change and squeezed that in too! The dealer is 30 minutes away, but it's worth the trip. More

Great service experience Had a great experience at Heritage service. They were able to accommodate me quickly and even finished the repair sooner than expected. Their service Had a great experience at Heritage service. They were able to accommodate me quickly and even finished the repair sooner than expected. Their service team is always willing to go the extra mile. More

Service review The service I received was excellent. I had my snow tires mounted and a general service with oil change. The service was completed in a timely manner The service I received was excellent. I had my snow tires mounted and a general service with oil change. The service was completed in a timely manner an I was able to pick up my vehicle when I was finished with my work day. The shuttle service was wonderful and all personnel involved in my service experience were great. There were no "surprises". More

Winter tire purchase and change over. My new winter tires are on and everything all is set. The service people were great and Katherine the person that helped me was fabulous. My new winter tires are on and everything all is set. The service people were great and Katherine the person that helped me was fabulous. More

very efficient and knowledgable service pleasant and positive experience. i felt confident that the feedback i was getting was right on target and the evaluation was thorough the repair was pleasant and positive experience. i felt confident that the feedback i was getting was right on target and the evaluation was thorough the repair was completed within the expected time More

Perfect service and a real smile! 1. 100% on and in time. 2. Great Shuttle service and very helpful staff 3.Price was great and everything that had to be done was adequately explaine 1. 100% on and in time. 2. Great Shuttle service and very helpful staff 3.Price was great and everything that had to be done was adequately explained! and Shawn just is the king of Service! More

Snow tires mounted and balanced. I needed to have my snow tires put on. The service staff promptly checked me in. They did the tires and multi-point inspection while I waited. Katie a I needed to have my snow tires put on. The service staff promptly checked me in. They did the tires and multi-point inspection while I waited. Katie and the rest of the service staff were friendly, courteous, and professional as always. She let me know at checkout that within the next year, I will need to have my breaks done. I appreciated that heads up on the breaks. Katie's service was excellent. More