Heritage Ford - Service Center

Overall heritage does a good. I was in and out fairly fast. The waiting room and bathrooms were nice and clean as usual. That’s about it fast. The waiting room and bathrooms were nice and clean as usual. That’s about it More

drop off and pickup on time. no surprises. Service call - product issue, not dealership issue. Received call when service was completed. Again - no surprises to worry about. - product issue, not dealership issue. Received call when service was completed. Again - no surprises to worry about. More

My service was excellent as always. When I called to make my appointment the women I spoke to was pleasant and professional, she was able to get me in when my schedule allowed. The service on my car was exce my appointment the women I spoke to was pleasant and professional, she was able to get me in when my schedule allowed. The service on my car was excellent and everything I asked to be done was done and done on time. More

Came in for regular servicing, and to get new tires put on. Got a call from the service department on my way home, and the rep pointed out that my brakes needed to be replaced too (I had noticed they were on. Got a call from the service department on my way home, and the rep pointed out that my brakes needed to be replaced too (I had noticed they were rusty, so they didn't just make this up to get more money or anything). They gave me a quote over the phone, I gave the green light to fix the brakes too...and when I got my car back, I actually had to take a step back to admire how good the brakes looked. No joke, these were cleaner than when I bought the car. And it didn't just look nice—my car now feels nicer than it did when I drove it off the lot. I've had my car for 3 years, and it legitimately feels brand new now. Thank you, as always, for the wonderful work! More

The heritage Ford service guys were friendly and helpful and, despite the confusion about the warranty coverage, on the whole my experience was very pleasant. and, despite the confusion about the warranty coverage, on the whole my experience was very pleasant. More

Excellent customer service. Honest folks. Will come back again. They pointed out just how poorly designed my Ford Lemon Hybrid is and I concur. They must have great service and probably sell more batteries again. They pointed out just how poorly designed my Ford Lemon Hybrid is and I concur. They must have great service and probably sell more batteries than anyone. If you need a car that discharges 12V batteries over a few weeks even after having every repair and recall performed, then Ford has your next headache. Lol More

As usual, the most convenient and efficient service experience. Heritage Ford consistently exceeds every expectation. Makes me look forward to returning every time! Thanks again! experience. Heritage Ford consistently exceeds every expectation. Makes me look forward to returning every time! Thanks again! More

The gentleman that helped looked up information and that helped me through out their whole process was great and thank you to ford let me do the repairs in 2 different visits ( do to the fact I did not have helped me through out their whole process was great and thank you to ford let me do the repairs in 2 different visits ( do to the fact I did not have enough to pay all in one visit) thank you for a easy experience and thank you for all the info and help More

Everyone is very welcoming and willing to help. They treat you like a family not a number. They listen to you. Highly recommend!!! Would buy again! treat you like a family not a number. They listen to you. Highly recommend!!! Would buy again! More