369 Reviews of Heritage Ford - Service Center
Inspection and Recall correction Appointment scheduled and completed efficiently and cordially. Recall handled, and thorough inspection revealed some minor problems which were addres Appointment scheduled and completed efficiently and cordially. Recall handled, and thorough inspection revealed some minor problems which were addressed and covered by warranty. Communicated status in a timely manner. More
It's all good!! My husband and I purchased our vehicles new at Heritage Ford. I have brought each vehicle in for service and recall issues, and each time I am there, My husband and I purchased our vehicles new at Heritage Ford. I have brought each vehicle in for service and recall issues, and each time I am there, everyone is very friendly, efficient and respectful. I always wait for the vehicle to be done and the time frame I'm told it will take is always met. Gary was very friendly, thorough, and respectful..... just like he was the last time I was there. Everyone at Heritage always makes me feel like I'm important. I like that!! More
Car inspection I made an appointment for inspection. My wait was about a half an hour, which I really appreciated. All service personnel were efficient and respect I made an appointment for inspection. My wait was about a half an hour, which I really appreciated. All service personnel were efficient and respectful...much appreciated. More
In and out in excellent time for the services required! Had a 2pm appointment, arrived at scheduled time, was given an approx. finish time, vehicle was returned to me within the allotted time, completed! Se Had a 2pm appointment, arrived at scheduled time, was given an approx. finish time, vehicle was returned to me within the allotted time, completed! Service waiting area was immaculate, coffee was provided, reading material available, toilet facilities very adequate and well stocked. More
best visit yet went in for state inspection add oil change. Gary is always pleasant and understanding i have dealt with him on many occasions and he is always great. went in for state inspection add oil change. Gary is always pleasant and understanding i have dealt with him on many occasions and he is always great. More
Cold on Hold My air conditioning unit decided to stop on the warmest of days. I called and was able to get an appointment in a reasonable time frame. Upon inspec My air conditioning unit decided to stop on the warmest of days. I called and was able to get an appointment in a reasonable time frame. Upon inspection, it required my truck to have a sleep over in order to replace wiring and filters. The truck was ready with a complete explanation of what was done. I am very satisfied with the Heritage Team. More
Quick service as promised Gary said he'd do the best he can to get me in and out in an hour or less and came through on his word. I was out within 45 minutes! Thank you! Whe Gary said he'd do the best he can to get me in and out in an hour or less and came through on his word. I was out within 45 minutes! Thank you! When you can go to the quick lube shops in the immediate area and be in and out within 20-30 minutes (or less), it's nice to know you can rely on a preferred service (dealership) to give you quick, reliable service. It's appreciated! More
Friendly and Efficient Staff Heritage Ford always make you feel like you are important and they go the extra Mike to make sure you are happy and satisfied with their service! Heritage Ford always make you feel like you are important and they go the extra Mike to make sure you are happy and satisfied with their service! More
Service performed on vehicle was done properly I brought my vehicle in for service and left it. The service rep called me by cell when the vehicle was ready and even told me where it was parked for I brought my vehicle in for service and left it. The service rep called me by cell when the vehicle was ready and even told me where it was parked for easy pickup. More
Service people did what I wanted and kept me posted. The service department has always been very professional and surprisingly the cost for service is competitive with other non dealer garages. They are The service department has always been very professional and surprisingly the cost for service is competitive with other non dealer garages. They are efficient and stick to the time period they estimate service will take. More