Back

Heritage Ford - Service Center

South Burlington, VT

not yet
rated
369 Reviews

369 Reviews of Heritage Ford - Service Center

Sort by
July 29, 2017

Inspection and Recall correction Appointment scheduled and completed efficiently and cordially. Recall handled, and thorough inspection revealed some minor problems which were addres More

by JGORK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Jul 31, 2017 -

Heritage Ford responded

That is wonderful to hear! It's fantastic that you received such excellent service from Ryan and the rest of the team. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

It's all good!! My husband and I purchased our vehicles new at Heritage Ford. I have brought each vehicle in for service and recall issues, and each time I am there, More

by SuzieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2017 -

Heritage Ford responded

Suzie, Thank you for this lovely review! It's fantastic that you have received consistently great service from Gary and the rest of our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 28, 2017

Car inspection I made an appointment for inspection. My wait was about a half an hour, which I really appreciated. All service personnel were efficient and respect More

by debwit1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug, Sean
Jul 31, 2017 -

Heritage Ford responded

We appreciate you taking the time to post. It's very nice to learn that your service appointment went so smoothly. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 24, 2017

In and out in excellent time for the services required! Had a 2pm appointment, arrived at scheduled time, was given an approx. finish time, vehicle was returned to me within the allotted time, completed! Se More

by LJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Jul 24, 2017 -

Heritage Ford responded

It's fantastic that your service visit went so smoothly! We appreciate you sharing your thoughts. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 16, 2017

best visit yet went in for state inspection add oil change. Gary is always pleasant and understanding i have dealt with him on many occasions and he is always great. More

by Alan James Beams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2017 -

Heritage Ford responded

Alan, It's fantastic to learn that you have enjoyed working with Gary! Thank you for taking the time to share your thoughts on DealerRater. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 14, 2017

Cold on Hold My air conditioning unit decided to stop on the warmest of days. I called and was able to get an appointment in a reasonable time frame. Upon inspec More

by Anne Getty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Jul 17, 2017 -

Heritage Ford responded

Anne, What bad timing for the a/c to quit! Glad our expert service team could get it resolved. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 14, 2017

Quick service as promised Gary said he'd do the best he can to get me in and out in an hour or less and came through on his word. I was out within 45 minutes! Thank you! Whe More

by Harley2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2017 -

Heritage Ford responded

Thank you for this very nice review. It's wonderful to hear that you received top notch service from Gary. We appreciate you choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 13, 2017

Friendly and Efficient Staff Heritage Ford always make you feel like you are important and they go the extra Mike to make sure you are happy and satisfied with their service! More

by gbutkus63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owen, Ryan Morriseau
Jul 14, 2017 -

Heritage Ford responded

We appreciate you sharing your thoughts on DealerRater. It's very nice to learn that you have had great experiences working with both sales and service departments. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 10, 2017

Service performed on vehicle was done properly I brought my vehicle in for service and left it. The service rep called me by cell when the vehicle was ready and even told me where it was parked for More

by bow65lb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jul 13, 2017 -

Heritage Ford responded

That's fantastic! Thank you for posting. It's very nice to hear that your service visit went so smoothly. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 08, 2017

Service people did what I wanted and kept me posted. The service department has always been very professional and surprisingly the cost for service is competitive with other non dealer garages. They are More

by Flemoine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Jul 10, 2017 -

Heritage Ford responded

It's fantastic that you have found Heritage Ford service to be top notch! We appreciate your business. Thank you for recommending us. Nora Krom Customer Relations Specialist Heritage Automotive Group

...
27
...