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Heritage Ford - Service Center

South Burlington, VT

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369 Reviews

369 Reviews of Heritage Ford - Service Center

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October 27, 2017

State Inspection and a few concerns I took my car in for inspection and indicated a few extra things that were noticed. A. A squeaky brake, B. an intermittent garble when using Bluetoot More

by Blaferriere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2017 -

Heritage Ford responded

Thank you for posting a review. It's very nice to hear that your car's issues received proper attention. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 27, 2017

Exalent service Went in for a oil change and state inspection left with oil changed, truck inspected and two scratches buffed out for no extra charge. When I tried to More

by Art Hamlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their names but won't forget their faces!
Oct 30, 2017 -

Heritage Ford responded

Art, It's very nice of you to share your experience with our service department. I'm glad your visit went smoothly. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 24, 2017

Typical fine service Got in quickly, everything was explained to me, done when they said it would be, and the price was reasonable; you can't beat that. More

by Dale Wernhoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 24, 2017 -

Heritage Ford responded

Dale, It's great that your visit to our service department was smooth and straight forward. We appreciate you posting about your experience. Thank you for your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 13, 2017

Great service on point and great service, no issues at all. will continue to bring my truck in as service is always top notch. thanks again for the great service More

by truck123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Baslow, Billie, Ryan Morriseau
Oct 13, 2017 -

Heritage Ford responded

Nice to learn everything went very well! Thank you for sharing your thoughts. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 13, 2017

Great and timely service that i trust and rely on. How can I say more than excellent service reception from a friendly and knowledgeable service man. Quick and reliable service of my great truck, a pl More

by Bobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Heritage Ford responded

Bobby, We appreciate you taking the time to post. It's fantastic that your visit was a positive experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 12, 2017

Oil change/tire rotation Great and fast service. Comfortable waiting room with vending machines and coffee while you wait. Love the drive in service door and being greeted the More

by Nydonna1222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 13, 2017 -

Heritage Ford responded

Thank you for posting! It fantastic that you had such a great service visit. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

October 03, 2017

Great Service! Always fast and gets it right! Shawn and the service team were able to help with a tire valve sensor problem and with minimum and had it fixed in no time! Also had an oil change whi More

by David GNick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rich, Mike LeClerc, Shawn Clifford
Oct 03, 2017 -

Heritage Ford responded

David, It's fantastic to hear about your excellent experience with our service department. Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 02, 2017

Happy, happy, joy, joy I was treated with respect kindness when I last visited Heritage Ford. The young lady who assisted me was knowledgeable and took the time to counsel More

by Paulvarjak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
Oct 03, 2017 -

Heritage Ford responded

We appreciate you sharing your experience with us. It's excellent that you received top notch service during your recent visit. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2017

Service My appointment was scheduled within a few days. The vehicle was taken in promptly at said time. It was serviced also a recall was repaired before I h More

by Freddytorringtonct2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Oct 02, 2017 -

Heritage Ford responded

Freddy, Thank you for posting. It's great that our service department was so efficient and made sure to get that recall covered. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 30, 2017

Brake Scraping Took care of removing rust from my rear brake drums that was causing a scraping noise. Saved me the cost of new drums! Nice job! Michael More

by mel2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2017 -

Heritage Ford responded

Michael, That's excellent! So glad Gary and the rest of our service team could help you out and save you some money. Thank you for writing a review. Nora Krom Customer Relations Specialist Heritage Automotive Group

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