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Heritage Ford - Service Center

South Burlington, VT

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369 Reviews

369 Reviews of Heritage Ford - Service Center

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December 12, 2017

VT insp Heritage has been outstanding in their service . My appointments have been on time and the staff is courteous and caring. I was extremely satisfied wi More

by don m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Dec 15, 2017 -

Heritage Ford responded

Don, Thank you for posting. I'm glad to hear that you have received such excellent service from Shawn and the rest of our service team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 09, 2017

Oil change Went for oil change and tire rotation on December 6. I was extremely satisfied with the promptness and quality of work done on my vehicle. I had a v More

by Fordlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grossnickle, Shawn Clifford
Dec 15, 2017 -

Heritage Ford responded

Phyllis, That is wonderful to hear! We appreciate you taking the time to post a review. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2017

I'm very happy with the service I received Heritage has been outstanding in their service . My appointments have been on time and the staff is courteous and caring. The Dave Sturgeon stays in c More

by Double L 219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Connors, Dave Sturgeon
Dec 08, 2017 -

Heritage Ford responded

That's very nice to hear! We appreciate you writing a review. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 02, 2017

Service Gary has assisted me for years. He is professional and excellent to work with . Every time I have a issue I believe my vehicle was corrected by pro More

by Pikey123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

Heritage Ford responded

We appreciate you posting about Gary! It's very nice to hear that he has been so reliable over the years. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 21, 2017

Friendly and Efficient The total experience - from the initial appointment phone call to checking out after service has been completed - is pleasant! Employees are courteou More

by Marci310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 22, 2017 -

Heritage Ford responded

Marci, We appreciate your kind words about our service department. It's nice to learn that you have received excellent service at Heritage Ford. Thank you for your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 17, 2017

Routine Service I've written favorable reviews regarding my experiences with Heritage Ford before. Truth is, they're really that good. I didn't know them before, didn More

by Stephen M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Nov 17, 2017 -

Heritage Ford responded

Stephen, Wow! What a nice review! Thank you for your kind words about Katie and the rest of the Heritage Ford team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 13, 2017

great service Shawn took great care of my sons car. I am out of state and when I called Shawn he helped greatly. I cant thank him enough. More

by Don Heck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 14, 2017 -

Heritage Ford responded

Don, We appreciate you taking the time to post. Thank you for choosing Heritage Ford. I'm glad to learn that Shawn provided top notch service! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 11, 2017

fast and easy brought in my ford diesel truck,greeted at the door and pulled my truck in.met gary graham and he listen to what my truck needed,kept me informed of p More

by mike clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2017 -

Heritage Ford responded

Mike, Thank you for sharing your experience on Dealer Rater! It's excellent that Gary made sure to keep you updated and that everything went well. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 10, 2017

Prompt service, excellent help when needed We called Charlie and told him that we were breaking down and he said to come in asap and the service people fixed the car at a 100% rating, thanks Ge More

by Mary and Kenneth (Joe)
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Morriseau
Nov 14, 2017 -

Heritage Ford responded

Mary & Kenneth, Glad to hear that Charlie and our service team could help you out of a tough situation. Thank you for posting. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 30, 2017

Helpful service As always, Katie greeted me by name in a happy & friendly manner. She kept me informed as the service progressed and even tried to locate a laptop pow More

by mkoenig13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie Smith
Oct 30, 2017 -

Heritage Ford responded

Thank you for posting about the top notch service you received from Katie! Glad that your service visit went so well. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

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