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Heritage Ford - Service Center

South Burlington, VT

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369 Reviews

369 Reviews of Heritage Ford - Service Center

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April 19, 2018

Gary's the Best! We had several things done to our C-Max, including having Autoshine detail our car after our oil change and state inspection, and Gary took care of it More

by BillandCathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Brooks
Apr 20, 2018 -

Heritage Ford responded

Bill & Cathy, It's wonderful to learn that you received top notch service from Gary, Jessica and the rest of our team! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 18, 2018

Recall om my truck Job was completed in the estimated time. Waiting room was clean and hot beverages were available, along with wi-fi. Very pleased with Heritage Ford. More

by dick88ups
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

Heritage Ford responded

Great to hear it! Thank you for posting. I'm glad your visit went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 12, 2018

Concise, orderly, simple Had a recall issue. Wife called set up appointment, I went in, pleasant guy at desk, I was on my way again in 20 minutes or so. More

by David J Hainfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Apr 12, 2018 -

Heritage Ford responded

David, Great to hear it! That's the way it should be. We appreciate you taking the time to share your experience on Dealer Rater. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 12, 2018

Oil change and inspection. We were brought right in when we arrived. The service was very quick and just what we asked for. We will bring our other vehicle in for service. More

by Linda49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Owen
Apr 12, 2018 -

Heritage Ford responded

Thank you for posting, Linda. I'm glad to learn your visit went smoothly. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 12, 2018

6 month check and inspection Drop area is clean and orderly. Seth Tracy waited on me. He gave clear explanations both at drop off and pick up. The well organized shuttle servic More

by Catharine Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Apr 17, 2018 -

Heritage Ford responded

Catharine, We appreciate you taking the time to post this very nice review! It's wonderful to learn that Seth was so helpful and that you were able to take advantage of our shuttle service. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 06, 2018

Vermont State Inspection The appointment was timely and the service provided excellent and again timely. I liked the added benefit of free inspections on my vehicle. Efficie More

by bjr49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2018 -

Heritage Ford responded

Glad to learn you received top notch service from our service team! We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 30, 2018

oil change/tire change I made an appt for an oil change but then remembered that I needed my tires switched over as well. They were able to take care of that too without an More

by Ashlie Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Tracy
Apr 02, 2018 -

Heritage Ford responded

Ashlie, Thank you for sharing your experience! It's very nice to learn that the service department was so accommodating. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

March 22, 2018

Excellent service From making the appointment to texting me when my truck was done, the service was great and the vehicle was done ahead of schedule which was even bett More

by The Happy Haflinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Mar 23, 2018 -

Heritage Ford responded

That's so nice to hear! We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2018

Ford Escape 2010 & 2013 Ford Escape 2013 & 2010 We would like to thank you for choosing Heritage Ford for your recent vehicle needs. Here at Heritage Ford, we are consta More

by PaulC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2018

Very helpful and accommodating I needed a new turn signal and was planning on leaving for trip in a few days. Service was very helpful in getting me in quickly. When I got there More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Mar 23, 2018 -

Heritage Ford responded

Thank you for sharing your experience. It's wonderful to hear that our service team made sure to get everything completed for you before your trip. We appreciate your business! Nora Krom Customer Relations Specialsit Heritage Automotive Group

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