369 Reviews of Heritage Ford - Service Center
Munch bet experience than 20 years ago. Gary and the mechanic did a great job of fixing the loud wheel bearing noise and doing an tune up. Vehicles sounds and drives like a me car for having Gary and the mechanic did a great job of fixing the loud wheel bearing noise and doing an tune up. Vehicles sounds and drives like a me car for having 80,000 miles More
Maintenance Gary Graham always gets our trucks serviced and back out on the road working in a minimal amount of time. Thanks Gary for making it easy! Gary Graham always gets our trucks serviced and back out on the road working in a minimal amount of time. Thanks Gary for making it easy! More
Great experience with the service dept. Shawn was great at keeping me informed and setting up my follow up appointment. He was understanding of my work schedule and made it easy for me to ge Shawn was great at keeping me informed and setting up my follow up appointment. He was understanding of my work schedule and made it easy for me to get the service my vehicle needs. More
Quick recall work Recall for steering wheel fix , brought car in and they worked on it right away and it was done within a half hour. Car was driven up to the showroom Recall for steering wheel fix , brought car in and they worked on it right away and it was done within a half hour. Car was driven up to the showroom door by the waiting area and service representative came into the waiting area to complete the paperwork, and off I went More
Awesome service recovery! My car was towed to another Ford dealership that was refusing to acknowledge my warranty or give me a rental so I called my salesman Dave Sturgeon and My car was towed to another Ford dealership that was refusing to acknowledge my warranty or give me a rental so I called my salesman Dave Sturgeon and he immediately got my car towed to Heritage and set me up with a rental. My car was fixed the next day and everyone was so friendly. Dave and Mike worked together for service recovery for the other dealer's mistake. Heritage has the best customer service! More
Tire swap winter to summer. Service was excellent and completed promptly. Seth was friendly and courteous and took care of getting my car quickly in for service. Waiting room was Service was excellent and completed promptly. Seth was friendly and courteous and took care of getting my car quickly in for service. Waiting room was clean and coffee was good. More
recent visit for service the service of my ford c-max took place earlier in the week. it was a standard oil change and tire swap. everything went as i expected. service was pr the service of my ford c-max took place earlier in the week. it was a standard oil change and tire swap. everything went as i expected. service was preformed within the time allotment that they gave me. More
Always a pleasure to do business with. Very friendly customer sercice. A wonderful waiting area. Prompt with the amount of time it took having an appointment. Have never had a bad experienc Very friendly customer sercice. A wonderful waiting area. Prompt with the amount of time it took having an appointment. Have never had a bad experience with the service team. More
excellent service I have a couple of intermittent problems with my vehicle, which of course don't show up when I have the vehicle for another service. The staff are alw I have a couple of intermittent problems with my vehicle, which of course don't show up when I have the vehicle for another service. The staff are always professional and investigate. I am very pleased with the Service Dept. at Heritage Ford. More
Excellent visit for routine maintenance. I opted to wait for my vehicle instead of taking the shuttle. The work was completed in a timely manner. Free state inspection is a nice bonus. I opted to wait for my vehicle instead of taking the shuttle. The work was completed in a timely manner. Free state inspection is a nice bonus. More