Heritage Ford - Service Center

Excellent customer service! Gary Graham provided excellent customer service. He explained everything thoroughly and answered all my questions. I found Gary to be extremely knowl Gary Graham provided excellent customer service. He explained everything thoroughly and answered all my questions. I found Gary to be extremely knowledgeable. The service team was extremely efficient and I was in and out within an hour. More

Excellent Service Visit Stopped in for an annual inspection. The service was started promptly and I was on my way in about a half an hour. Nicely done. Stopped in for an annual inspection. The service was started promptly and I was on my way in about a half an hour. Nicely done. More

Professional service In today's world, it's important to me that the business I deal with value my time, treat me with professionalism and do what they say they are going In today's world, it's important to me that the business I deal with value my time, treat me with professionalism and do what they say they are going to do. I'm not a mechanic and depend on others to treat me fairly and Heritage Ford has earned my trust and respect. More

Great service. Went in for an oil change & state inspection. They did not try and ding me for any extra work. Dropped the car off the night before & I got a call by Went in for an oil change & state inspection. They did not try and ding me for any extra work. Dropped the car off the night before & I got a call by 11:00am the next morning that it was ready. Much appreciated. Great communication More

State Inspectation Service department always greeting me as a valued customer. Friendly, courteous and professional. On time as always. It is why I keep returning when n Service department always greeting me as a valued customer. Friendly, courteous and professional. On time as always. It is why I keep returning when necessary. Thank you! More

Shifter Recall Gary in service was very efficient in getting my vehicle into the repair queue. The repair was completed in a timely manner and I was on way in a saf Gary in service was very efficient in getting my vehicle into the repair queue. The repair was completed in a timely manner and I was on way in a safe vehicle. More

Outstanding. Friendly. Committed. Totally satisfied with my service. I would recommend Heritage Service to everyone. Clean. Bright. Informative and knowledgeable service agent. Reasona Totally satisfied with my service. I would recommend Heritage Service to everyone. Clean. Bright. Informative and knowledgeable service agent. Reasonably priced. Convenient scheduling of appointments. More

Saved us a lot of grief. After finding out we had a stripped oil drain plug at a service garage, we ordered a new pan and gasket, knowing we would be in town in a few days. To After finding out we had a stripped oil drain plug at a service garage, we ordered a new pan and gasket, knowing we would be in town in a few days. To make a long story short, the Ford mechanic was able to remove the plug and save the pan. A new plug was inserted saving us $125, not to mention a huge labor charge. The service underwriter Shawn did a great job, the mechanic, whose name escapes me (great mustache, gray in color) did a great job and both reinforced my decision to have purchased our F-250 super duty. Rounding out a great experience was the parts guy not charging us a restock fee while crediting back the pan and gasket! Thanks all for a terrific job done! More

service Shawn was great so informed very understanding I am sure you know you are lucky to have him great experience I will be back again to purchase Shawn was great so informed very understanding I am sure you know you are lucky to have him great experience I will be back again to purchase More

Amazing service I choose to deal with Heritage Ford whenever I have an issue with my car. I had a flat tire and they were able to get me in that day to have it replac I choose to deal with Heritage Ford whenever I have an issue with my car. I had a flat tire and they were able to get me in that day to have it replaced. The staff are always extremely kind! More